Ratings based on 289 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Amazing hotel right near the volcano

Posted Sep 21, 2017
Super stay, with so much to do on site and nearby day trips. Excellent location.
Comment from Hotel Management
Sep 27, 2017 by Jose, Hotel Management
Thank you sharon for your comments. We are glad that you enjoyed your stay at Hacienda Guachipelin. We hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from costa rica

Posted Sep 8, 2017
Nice and comfortable hotel. The staff was very kind and the overall service was very good
Comment from Hotel Management
Sep 18, 2017 by Jose B, Hotel Management
Thank you for your comments. We are glad that your experience at Guachipelin was a good one. Thank you for choosing Guachipelin for your trip to Rincon de la Vieja.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Beautiful hotel in the national forest.

Posted Aug 17, 2017
Excellent tour with the hotel operator. Zipline is amazing, Hot spring pool is the best.
Comment from Hotel Management
Aug 30, 2017 by JoseB, Hotel Management
Thank you Michelle for your comments. Thanks for choosing Guachipelin for your trip to Rincon dela Vieja Volcano. Pura Vida !!!1
4 out of 5
by Alison

Posted Jul 17, 2017 on Hotels
Our initial checkin did not go well but once it was resolved we had a great stay. The suite was lovely and the porch was great to relax on. Breakfast was good and everything we ate at the bar was great. The grounds are confusing, the map they provide is useless, but there's a TON to do & see! If you're planning a trip to Rincón de la Vieja, I'd highly recommend staying here!
Comment from Hotel Management
Jul 30, 2017
Thank you for your comments Alison, specially on the map.We will look into it. Sorry about the check in , but happy it got solved. Thanks for visiting Rincon de la Vieja Volcano and forchoosing Guachipelin.. Pura Vida !!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great experience - nice mountain hotel

Posted Jul 9, 2017
Great experience - nice mountain hotel I really enjoy a good time with my family Good mountain tours Good bike trails
Comment from Hotel Management
Jul 30, 2017 by Jose , Hotel Management
Thanks for the review and thanks for the photos. We are glad that you had a good time with your family at Guachipelin. Come and ride with us again !!!
4 out of 5
by A verified traveler

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 30, 2017
Thank you for your evaluation and thanks for visiting Rincon de la Vieja Volcano.
5 out of 5
by Randi

Great adventure!

Posted Jun 29, 2017 on Hotels
We had such a nice stay at Hacienda Guachipelin. The room was spacious, clean, and comfortable, and the restaurant food and service was excellent. The best part of our trip was the Adventure Pass. We wish we had stayed an extra day to explore the national park.
Comment from Hotel Management
Jul 30, 2017
Thank you Randi for you comments and thanks for choosing Guachipelin for your vacation. We are glad that you had a good time with us. Pura Vida !!!
3 out of 5
Recommended
for Families
by A verified traveler

Last stop of our Costa Rica Adventure

Posted Jun 23, 2017 on Orbitz
Pros: We had. 3 beds. Nice to be able to do all activities in one stop. Hot springs. zip lining thru the canyon was amazing.
Cons: Friendliness, hot water, restaurant.
Location: Not close to anything.
After staying at other smaller, more intimate hotels in Costa Rica, I would say this hotel is alright. Definitely, the worst as far as the shower goes....no warm or hot water in the shower our entire stay. Good stop for the activities, although, I found the Adventure Center Staff to be somewhat rude. Restaurant was expensive and did not have many options. What we did eat was good, however. Some staff was friendly, some were not.
Comment from Hotel Management
Jul 30, 2017 by Jose, Hotel Management
Thank you amy for your observations. About the showers , yes we experienced problems , but we are finally ok with our solar water heating, sorry about that. We are sorry that our staff didn't explain properly the different options on our menu that start at $5. Thanks for visiting Rincon de la Vieja .
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Great place to go with family or friends

Posted Jun 23, 2017
Pros: The combination of narure, peace and so much outdoor activities to do, all in one place!!!
Cons: The bar maybe.... it is good but is not really a bar, is more of a lounge to hear some music and a drink
Location: Not much nearby.... mean outside the Hotel, but if you are willing to drive for an hour, you can go to beaches or some other places and enjoy
If looking for a nice quiet place that combines peace with a bunch of different outdoors activities, then this hotel is the place to go!!! They make everything as easy and friendly and comfortable to you as possible, it is expensive to eat there every day, but the menu worth it, if you rent a car, you can easily go to places outside the hotel, it will take you an hour or so to get to the beaches, but everything is well indicated by signs on the road and even if you stop and ask for directions, everyone will help you fin your way, the hotel es very safe, clean and have almost everything you need to make your stay as nice and active as possible, you should try the "one day adventure pass" it's great!!!
Comment from Hotel Management
Jul 30, 2017 by Jose, Hotel Management
Thank you Rene for comments, we are happy to know that you had a good time at Guachipelin. Thanks for your tip on the bar. We will look into it. Pura Vida
4 out of 5
by Giovanna

Great place for activities

Posted Jun 10, 2017 on Hotels
The outdoor activities are the best part of the experience. The rooms are clean but the beds are not too comfortable.
Comment from Hotel Management
Jul 30, 2017
Thank you for visiting Ricnon de la Vieja and choosing Guachipelin. Thank you also for your observations that wiil be considered. pura vida !!!