Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Great hotel in a lovely location, shame about the

Posted Nov 28, 2016
Lovely holiday and hotel, unfortunately the food didn't match up to the resort appearance. The food was bland, cold, repetitive and poorly presented -shame as everything else was great.
Comment from Hotel Management
Dec 5, 2016 by MonicaS., Hotel Management
Dear Alex, we are sorry to read that we didn' t meet your expectations. We have 5 different restaurants at the resort, in addition to Golden Sands, exclusive to The Level guests, and each one of them has a different menu: Asian/peruvian, italian/jamaican, Jamaican and a steakHouse, and of course, Market Place, our buffet which offers a mix of International and local cuisine. We are constantly working in order to improve every day and meet our guests expectations. Thank you for your review.
5 out of 5
by A verified traveler

Fantastic

Posted Nov 14, 2016
Location: Dunns river falls is close and fun. Martha brae rafting is worth it as well.
Went here on honeymoon. Loved it. Staff were great. Upgraded to the Level... Well worth it. Had beachfront room and beautiful views.
Comment from Hotel Management
Nov 27, 2016 by Monica S., Hotel Management
Hello Laura, Thanks for your review. We hope to see you back in your anniversary! All the best!
2 out of 5
by A verified traveler from US

Small resort with not much to offer.

Posted Nov 8, 2016
Small resort with not much to offer. Food was sub-par. Not many resort activities. Loss of water, several times.
Comment from Hotel Management
Nov 29, 2016 by Monica S., Hotel Management
Dear Taras, We are sad to read that your experience was not what you expected. We would appreciate if you write an e mail to the e mail to my attention in order to have more details of what your experience was. Thank you for your feedback.
5 out of 5
by A verified traveler from New Jersey

Great Place To Stay In Jamaica

Posted Oct 30, 2016
Location: this place is away from the city quiet some shopping is on location
it was great a very nice place to relax I will do it again the staff was helpful and kind
Comment from Hotel Management
Nov 27, 2016 by Monica S., Hotel Management
Dear Stedy, We are glad that you want to come back! See you then!
5 out of 5
by A verified traveler from US

Very good hotel.

Posted Oct 29, 2016
Pros: Everything was like I expected
Cons: Could have a few more activities
Had a great time. Looking forward to returning.great beachfront. Very relaxing
Comment from Hotel Management
Nov 27, 2016 by Monica S., Hotel Management
Dear O, Thank you for your feedback. We hope you come back soon!
4 out of 5
by A verified traveler from US

Posted Oct 12, 2016
Location: The location of the hotel is far away from the Attractions.
We enjoyed our stay. However, the hotel didn't have any of the good restaurants on site open for our Anniversary night. We made reservations for our Anniversary and the hotel cancelled our dinner reservations because there weren't enough reservations made for the Nikkei Restaurant.
Comment from Hotel Management
Nov 29, 2016 by Monica S., Hotel Management
Dear Treanese, I am sorry to read that; but our policy is not to make reservations in advance, and if we do make an exception, they are always subject to changes. We hope that this experience does not deter you from booking again in one of the many choices you will find at Melia Hotels International. Best Regards.
5 out of 5
by A verified traveler from Durham, NC

Best All-Inclusive Resort in Jamaica!

Posted Sep 21, 2016
Melia Braco Village is fantastic! My husband and I stayed there and the staff went above and beyond to exceed our expectations from the moment we arrived. We stayed in "The Level". I highly recommend upgrading to stay in this area because you will receive your own personal concierge that practically waits on you hand and foot! You also will have private beach access from the other guests who are not staying in "The Level". This was our first time in Jamaica and we don't think we could had a better experience!
Comment from Hotel Management
Nov 27, 2016 by Monica S., Hotel Management
Dear Caroline, Thank you for sharing your experience at Melia Braco Village. We are glad to see that you enjoyed your stay at The Level. Warm Regards
5 out of 5
by A verified traveler

Beautiful resort

Posted Aug 27, 2016
My wife and I stayed in a ocean front room with a beautiful view of the ocean. Very clean rooms, excellent Wi-Fi throughout the resort. Well equipped gym. Extremely well maintained resort. Extremely courteous staff, if you need anything they will bend over backward to help you. A special thank you to Omar the bartender at the Poolside bar. Loved the jerk chicken and pork at the O'Grille restaurant. My wife and I had a wonderful time and would definitely come back!!
Comment from Hotel Management
Nov 27, 2016 by MonicaS., Hotel Management
Thank you very much for your review!. See you soon!
4 out of 5
by A verified traveler from CT

Very Relaxing! The Melia employees were amazing!!

Posted Aug 15, 2016
Pros: I liked the rooms, they were very clean. The food was good and fresh - there were no worries while eating. The employees of Melia were very awesome!
Cons: The pool was slightly small, and rules on eating near the pool should be enforced (more the guests fault for leaving food and plates by the pool).
Location: Melia Braco was about 45 minutes from Montego Bay Airport, an easy ride!
We went to Jamaica to relax, and we were definitely able to do so. Putting aside my pickiness for a moment, Melia was exactly what we expected for an all inclusive relaxing getaway. The rooms were very clean, the food was good, the bartenders and waitstaff were AMAZING, and there was plenty of sun. Onar, Garnett, Germaine, Kien, Dana, Caron, Michael C and Michael V were definitely the most memorable of the employees.. working at the pool bar, Jiggers bar, restaurants, etc. they were always so friendly, happy, accommodating, and pleasant. We all felt like we had to say goodbye to friends at the end of the trip.
Comment from Hotel Management
Oct 15, 2016 by Monica S, Hotel Management
Thank you for sharing your experience with other travelers. Best regards from Melia Braco Village!!
5 out of 5
by A verified traveler from London

Great hotel

Posted Aug 13, 2016
Pros: All the above.
Cons: Cheaper tour excursions (we tended to get a taxi ourselves and go on tours as it was cheaper)
Location: Good location though you do have to get a taxi to go anywhere but lots of things to do within a half hour/1 hour drive (i.e. Ocho Rios)
Hotel was lovely, nice private beach, was never packed which was great. Staff really friendly and always accommodating. Food really good, went all inclusive which actually included room service (and all drinks obviously!). Apart from the buffet restaurant there were also 3 other restaurants as well as an all day grill area serving jerk chicken (really good), patties, burgers etc. What was also really nice was that the hotel had large green area around it which included a tennis court and trampoline area. There was entertainment in the street area every night. The hotel looks like a little 'boston village' on the beach. You will love it especially if you don't like large busy hotels!! Not walkable to anywhere, you have to get taxis (which is easy), you may need to check different ones out to get good price! Great hotel and would definitely recommend.
Comment from Hotel Management
Aug 21, 2016 by MonicaS, Hotel Management
Thank you for recommending Melia Braco Village, the "little Boston Village on the beach" . :-) Best regards