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Reviews of Hotel Fasano Rio de Janeiro

5 out of 5
Hotel Fasano Rio de Janeiro
Avenida Vieira Souto 80, Ipanema, Rio de Janeiro, RJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 507 reviews" "
Rating 8 - Good. 94 out of 507 reviews" "
Rating 6 - Okay. 34 out of 507 reviews" "
Rating 4 - Poor. 12 out of 507 reviews" "
Rating 2 - Terrible. 7 out of 507 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great rooftop pool and bedroom . Food at Gero excellent
Stayed 6 nights in Feb 2024

10/10 Excellent

Ewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, attentive and friendly staff, in particular shout out to Breno, JP and Igor who all went out of their way to make our stay amazing
Stayed 6 nights in Nov 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular - gorgeous design, wonderful service, great food and beautiful rooftop poo. What more can one ask for?!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaqueline, BOCA RATON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view in Rio De Janeiro.
Stayed 2 nights in Sep 2023

2/10 Terrible

Jaqueline, BOCA RATON

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and great location. Love the roof pool and bar. Great view of beach! Staff was great and they catered to all our needs. Far exceeded our expectations. Look forward to staying there again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best part without hesitation is the rooftop pool area. It has one of the best views in Rio de Janiero overlooking Ipanema beach Otherwise, we loved the balcony in our room which was very quiet and peaceful. The onsite restaurant offers delicious Italian food and the staff always goes above and beyond to help you. I definately plan on staying here again!
Stayed 4 nights in May 2023

8/10 Good

lolita

Stayed 2 nights in Mar 2023

10/10 Excellent

Jacobo

Stayed 4 nights in Mar 2023

10/10 Excellent

RICHARD

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Still one of my favourite hotels - a stunning propriety with an incredible rooftop, beautiful rooms and outstanding service. Will be back!

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is excellent. The hotel facilities is getting old. Some of the power plugs no longer work, some of the features were broken, etc.

10/10 Excellent

Jayson

Stayed 1 night in Dec 2022

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A once in a lifetime experience at Hotel Fasano we will never ever forget! We landed in Rio after a red eye at 6 AM in the morning, and despite not being able to check in early, when we returned from our day tour, we were made aware we were granted a room upgrade. As two American honeymooners who had traveled a long way, we were so grateful. We stayed in the most incredible suite with the best view of a sunset over Ipanema beach on our balcony. The staff went above and beyond, decorating our room while we were out to dinner. Other fabulous takeaways: A prime location close to both Ipanema and Copacabana and ocean front, delicious breakfast buffet, and insane rooftop infinity pool for guests to use. You would be crazy not to stay here during your Rio visit! One of the best hotels I have ever stayed at. Thank you Hotel Fasano!

4/10 Poor

Salome

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is beautiful and is in a nice location right across the street from the beach, but not worth the price. The spa amenties weren't as nice as I thought they'd be from looking at services online. The pool is much smaller and more shallow than it looks in pictures. Breakfast isn't included.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel . My favorite . Early check in all perfect
Stayed 1 night in Dec 2022

10/10 Excellent

Ryan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and level of service exceeded our expectations! I’d recommend anyone looking for a luxury getaway to pick this hotel. Julianna at the Concierge desk and Merrilo in the restaurant are just two of many that took very good care of us.
Stayed 6 nights in Nov 2022

4/10 Poor

Patrick, New York

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of challenges here. The suite had light bulbs out and knobs missing. Also, the hotel doesn’t allow guests - not even family or even during the day.
Stayed 3 nights in Sep 2022

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, room comfort
5 Star Service
The best service in years at any hotel I have stayed at. I have stayed at the Fasano many times, and they have upped their game at this location regarding services 10/10
Stayed 1 night in Jul 2022

10/10 Excellent

HARISH

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 4 nights in May 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and service
Stayed 2 nights in May 2022

10/10 Excellent

Stacy

Stayed 3 nights in May 2022

10/10 Excellent

SAMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Hotel with cool staff
Beautiful pool and staff is just extremely kind and helpful . Made us feel welcome and did their very best to let us have an amazing stay. Regards to the staff!
Stayed 4 nights in May 2022

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Bruno (Manager), Mauro (concierge) made our stay just perfect. Gorgeous rooms, the views on the rooftop are incredible. They helped us with all the reservations and tours. Top top Fasano
Stayed 5 nights in Mar 2022

10/10 Excellent

Franka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel with the best view
Stayed 3 nights in Mar 2022

10/10 Excellent

SinoneCristina Bezerra da

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I have the honor to stay there at the most important times of my life. Even if I don't stay at the hotel, If I am in Rio I have to go there at least for eat. I feel home. The service is impeccable and the views are breathtaking.
Stayed 3 nights in Jan 2022

8/10 Good

Marcus

Liked: Staff & service, property conditions & facilities, room comfort
a little outdate and abused (15 years without renovation). Still likely the best hotel of Rio. Good service. I hope they update the rooms a bit.
Stayed 8 nights in Jan 2022

10/10 Excellent

Richard, Palm Beach Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, cleanliness and superb staff! Would totally stay again.
Stayed 3 nights in Jan 2022

2/10 Terrible

Julien

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Stay at the hotel during the summer season, at the beginning of January. Warm welcome from the staff and fairly clean room but without being faultless. Lots of little bad cleaning and decor finishes. The rooms have a fairly pleasant and rather masculine design, but the materials are damaged. A very narrow entry even if the configuration is rather well thought out. Damaged wooden floors, wooden walls in poor condition. The armchair in the bedroom and the leather bed bench are not maintained so the leather cracks. About half of the hotel's ocean-facing rooms do not face the iconic mountain of Ipanema. We weren't allowed to have one of them. In-room coffee is not courtesy gift. Rooftop: The swimming pool is nice but the resin inside of it blisters all over the place and pulls away. The equipment: Gray and deformed exotic wood chairs. Terrace in an exotic wood, same thing. Poorly stabilized and we jump on our sun-bed as soon as someone passes nearby. No parasol on days when there is a light wind, but in truth as soon as the weather is cloudier. But if the sun comes out, they don't change their minds quickly. Time to take a good sunburn. The gym is pitiful for athletes who like weight training equipment, machines and more. Breakfast: Arrival at 10:30am you are informed that the buffet will be removed and the kitchen closes 15 minutes later. Without be notified when entering the breakfast room and paying 25€/person. The breakfast room doesn't have a window. So no light no sun!
Stayed 4 nights in Jan 2022

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property A
Stayed 3 nights in Jan 2022

6/10 Okay

Axel

Stayed 1 night in Dec 2021

10/10 Excellent

Koehl

Stayed 1 night in Dec 2021

6/10 Okay

Paolo

Traveled with group
Liked: Cleanliness
Meh stay…definitely OVERPRICED. The hotel is trying to be something that is NOT. The location is spot on and it is great! Once cannot argue with that…but for a hotel that is charging as much as it does for a daily rate it falls WAY short from delivering. The beds are SO UNCOMFORTABLE and TINY for the rooms with 2 beds…it was like sleeping on the floor. Not exaggerating after my week stay I arrived back in the US with sore/back pain. They can do WAY better on the comfort of the beds for the cost. The decorations are great not only in the rooms but also throughout the hotel. The rooftop pool is amazing! The view and the location are killers! And definitely enjoy that. The cost of the hotel food throughout the property is DEFINITELY OVERPRICED for Brazil. The service is hit and miss…again trying to be a luxury hotel but they don’t have the discipline to act and provide customer service of such luxury or 5-star hotel. Lack of follow thru from staff, had to ask something 3 TIMES before I got an answer…3 days later! Stayed for a week and walked through the lobby NUMEROUS times…barely got greeted by ANYONE! And they always at a minimum had 3 to 4 people standing behind the counter. The housekeeping staff was AMAZING! No matter who we ran across they always greeted us. The gym is a JOKE and an EMBARRASSMENT. Honestly, I am SHOCKED they even have that open! Beat up equipment, NO bench, old weights and just plain ridiculous for the HIGH COST of the hotel.
Stayed 7 nights in Dec 2021

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Rogelio

Liked: Staff & service, amenities, property conditions & facilities
The Staff was Amazing! West out of the ir way to make
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Raissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento e conforto!
(+) Hotel de qualidade e serviços impecáveis. Staff extremamente educado e bem treinado. Com certeza voltarei ao hotel! (-) Único ponto de atenção são os valores do cardápio do bar da piscina. Já é um hotel com uma diária acima do valor da média, poderíamos ter preços um pouco mais normais no cardápio.
Stayed 2 nights in Jun 2021

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, will be back
Great stay, beautiful hotel, great service staff
Stayed 7 nights in May 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
location is good. Hotel is extremley over price for the value. it is a brazilian fashion to go there and more of the status show off, otherwise there are hotels much cheaper and much better.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably second best hotel to copacabana palace. Everything luxurious with attention to last detail. Food, restaurant and rooms are impeccable. Very pricey! But views are only spectacular from the rooftop pool. Although most rooms have views to the ocean, they’re nowhere as spectacular as the Arena Copacabana or Sheraton or Fairmont or Palace. And the gym is very dismal to pathetic in such a fancy hotel with fancy everything. I still think it’s fancy sophisticated glamorous with beach service and they spoil you to the last detail. Food is amazing did I say that and the spa is spectacular
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special boutique hotel. What sets it apart from other 5 star RJ hotels is the attention to detail and comfort the hotel provides in addtion to the friendly staff. What i particularity liked was the size and layout of my room overlooking ipanema beach, the pool, the location, and the gracious yet informal way i was treated. Their restaurant was also 5*.
Stayed 3 nights in Apr 2021

10/10 Excellent

Flavia

Stayed 2 nights in Mar 2021

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Charles Faller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Views in Rio. 5 Stars
Best Location/atmosphere in Rio. Amazing sunsets. Hotel is Small but not too small. This hotel is a must when you visit Rio. Security on the beach is very nice, and provides a much needed reassurance of safety and service. Pedro(beach security) was 5 stars. Pool gets busy so get a seat early if you like to be in the best spot!
Stayed 2 nights in Jan 2021

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2020

6/10 Okay

SULIVAM PEDRO

Traveled with group
Liked: Room comfort
Stayed 2 nights in Sep 2020

4/10 Poor

Daniel

Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Aug 2020