Property amenity

Reviews of Lifestyle Laghetto Collection

4.5 out of 5
Lifestyle Laghetto Collection
Rua Professor Coutinho Frois, 10, Rio de Janeiro, RJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 347 reviews" "
Rating 8 - Good. 88 out of 347 reviews" "
Rating 6 - Okay. 33 out of 347 reviews" "
Rating 4 - Poor. 14 out of 347 reviews" "
Rating 2 - Terrible. 17 out of 347 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, loved the beach service. Breakfast was great.
Stayed 3 nights in Mar 2024
Response from Danielle Gonzaga - Guest Relations on Apr 10, 2024
Dear Mr. Sergio.Thank you so much for your feedback. It means a lot to us. We are so happy that you've enjoyed good moments in our hotel.Hope see you soon next time! Best regards.

6/10 Okay

Ana

Liked: Staff & service
Stayed 2 nights in Feb 2024

8/10 Good

CARLOS, SAN DIEGO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of the hotel is excelent. The only week point is the internet in the common areas of the hotel was not good during our stayed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had lots of ants in our room, the phone wasn’t working properly but the fixed both problems immediately!! Overall the hotel was nice and walkable to the beach & dining there’s a tourist guy who sits outside the property all day which was comfy!! It definitely can use a few minor updates to the hotel & the breakfast wasn’t the best also the rooms are really small..
Stayed 5 nights in Jan 2024

10/10 Excellent

Pepijn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Thiago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Rio e muito difícil achar um hotel 5 estrelas como achamos fora do Brasil, mas o LSH sem duvidas e um hotel 5 estrelas para o padrão Rio, as vezes o valor e muito alto em relação aos hotéis que eu ficaria ao redor como o Windsor, mas minha estadia no LSH e sempre muito boa, tem alguns funcionários novos que precisam um pouco mais de treinamento e serem um pouco mais welcoming com os hospedes (olha que nao sou de muitas palavras) mas em geral os funcionários sao muitos gentis e estão sempre prontos para ajudar, cafe da manha muito bom o Anderson da portaria e o Leonardo gerente sao muito legais, educados e receptivos, sem duvidas esse hotel e minha primeira opção toda vez que vou ao Rio….
Stayed 5 nights in Dec 2023

6/10 Okay

Walter Jose

Liked: Room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel sobrevalorado
La atención fue excelente, son todos muy amables. La ubicación tambien es muy buena, muy comodo para hacer playa. (Pileta demasiado chica, casi como sin pileta) Las instalaciones dejan mucho que desear, se nota que le falta mucho mantenimiento al hotel. Muy venido a bajo. Sabanas rotas, toallas manchadas, placares con feo olor, la ducha se inundaba …no volveria a hospedarme. Una lastima por que tiene todo para ser un buen Hotel. Cuidado por que entran al cuarto en cualquier horario, incluso de noche aunque ya hayan arreglado el cuarto por la mañana. Y aunque pongas el cartel de no molestar entran igual, importante para tener en cuenta con los objetos de valor ;)
Stayed 3 nights in Aug 2023
Response from Guest Relation on Aug 28, 2023
Estimada Sra. Liza,Gracias por compartir tu experiencia en el hotel LSH by Own. Lamentamos que hayas tenido problemas con el mantenimiento de las instalaciones y el servicio de limpieza. Tomaremos nota de tus comentarios para mejorar en el futuro. Es importante que el hotel respete la privacidad de sus huéspedes y cuide sus objetos de valor. Apreciaremos si puedes proporcionarnos más detalles sobre los horarios en los que experimentaste estas situaciones incómodas. Nuestro objetivo es brindar un excelente servicio y nos disculpamos por cualquier inconveniente causado durante tu estancia.Saludos Cordiales,Vivian Franco

2/10 Terrible

Eric

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was nice long time ago… Lack of maintenance is very evident everywhere. Make all sense why Trump hotel ran away from this property
Stayed 1 night in Aug 2023
Response from Guest Relations on Aug 31, 2023
Dear Mr. Eric,Thank you for taking the time to tell us about your experience at LSH By Own Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At LSH By Own Hotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vivian Franco

4/10 Poor

Anzhela

Disliked: Cleanliness, amenities, property conditions & facilities
The bedsheets and towels were dirty, bathrooms old and not being cleaned properly.
Stayed 4 nights in May 2023
Response from Guest Relations on May 23, 2023
Dear Mrs. Anzhela,Thank you for your feedback on your recent experience.Please accept our sincerest apologies for this situation, as this does not reflect our normal high standards.We shared your feedback to the management team in order to improve our guests experience.Best Regards,Vivian Franco

2/10 Terrible

dimitrios

Stayed 5 nights in Apr 2023

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Mayara

Stayed 13 nights in Nov 2022

10/10 Excellent

Thiago

Stayed 4 nights in Oct 2022

10/10 Excellent

Rockey

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Henrica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
The hotel is conveniently located near the local skatepark Ave right across from the beach. Staff is very friendly and accommodating. We rented bikes for a few hours. They are older, but still very functional.
Stayed 5 nights in Aug 2022
Response from Frederico Souza, Front office Manager on Sep 12, 2022
Dear Mrs. Henirica.First of all, thank you for choosing the LSH by Own Hotel for your stay in Rio de Janeiro.We remain very happy to know that you enjoyed your stay whith us and also to know that our employees are on the wirght way to make our guest's stay wonderfull.We hope receive you back soon.Best Regards

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

Crisharna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and polite .. would absolutely return 💗💗 Ana, Gustavo, the manager everyone was perfect .. the bellboy everyone , kitchen staff everyone was Amazing
Stayed 7 nights in Jul 2022
Response from Frederico Souza, Front Office Manager on Aug 23, 2022
Dear Mr. Anthony,Thank you for choosing the LSH by Own Hotel for your stay in Rio de Janeiro.We remain so happy to know that you enjoyed your stay with us and also happy to know that our employees are on the right way to provide amazing experiences to our guest.Best Regards,

8/10 Good

ALEXANDRE

Stayed 3 nights in Jul 2022

8/10 Good

marta

Stayed 7 nights in May 2022

10/10 Excellent

Aidana

Stayed 1 night in Apr 2022

8/10 Good

Dragan

Liked: Cleanliness, property conditions & facilities, room comfort
Overated not a 5 star imo
The hotel is nice. Comfortable, clean, and great views. The Breakfast was weak. The front desk staff was not very professional. They had problems refunding the deposit. Given the amount of check in and checkouts daily I didn't get why it was a problem. Just wasted my time.
Stayed 1 night in Jan 2022
Response from Frederico Souza on Jan 26, 2022
Thank you for your feedback on your recent experience. Please accept our sincerest apologies for this situation, as this does not reflect our normal high standards. We shared your feedback to the management team in order to improve our guests experience. Best Regards,

4/10 Poor

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good hotel but disappointing service
The room was good. But the hotel was suppose to replace a broken cosmetic (broken by the cleaner) and also I was approached and harassed by the restaurant waiter. I felt so bad I didn’t go for breakfast for the last two days. The hotel management just apologized and did not offer any compensation for any of the problems I have had.
Stayed 5 nights in Dec 2021
Response from Frederico Souza on Jan 26, 2022
Thank you for your feedback on your recent experience. Please accept our sincerest apologies for this situation, as this does not reflect our normal high standards. We shared your feedback to the management team in order to improve our guests experience. Best Regards,

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e luxo
O hotel é maravilhoso, muito confortável e luxuoso. Só tive um problema no ar condicionado, mas que foi rapidamente solucionado.
Stayed 1 night in Dec 2021
Response from Reservas on Dec 11, 2021
Ficamos felizes que a sua experiência foi agradável e esperamos lhe reencontrar em breve. Muito obrigado!

10/10 Excellent

Jeff V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazingly friendly staff
Stayed 2 nights in Feb 2020

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous stay
Easy check in. Great location. Very comfortable beds. Great room and beach
Stayed 1 night in Dec 2019

8/10 Good

Dd, NY

Traveled with family
Liked: Cleanliness, staff & service
Good hotel modern the pool is really small and the food was trully terrible staff were great
Stayed 2 nights in Dec 2019

8/10 Good

Rudy

Traveled with partner
Liked: Staff & service
Flavio was great at checking and check out. Hopefully whoever goes there get assisted by him. Place needs serious renovations, if you look at our previous feedback for other places we stayed in they are all 4-stars and 5-stars resorts or boutique hotel. This place is for sure not a resort or boutique hotel. It’s more of a stand alone hotel. But some of the staff like Flavio and Silmar made my stay memorable. Silmar was so kind to extend our checkout since our flight back to New York wasn’t until 8pm at night. Thank you so much Silmar. Very sweet guy and a gentlemen. They need to add more quality to their products. Our bedding sheets had holes and my girl towels had stains. But overall stay was good. Breakfast was cool fruits were awesome.
Stayed 5 nights in Dec 2019

8/10 Good

Kathy, Chicago

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful with transportation
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, friendly staff and great location
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019
Response from Karina Goes - Gerente Operacional on May 27, 2019
Prezado Jonathon, Muito obrigado por escolher o LSH para sua hospedagem no Rio de Janeiro Ficamos felizes que tenha nos dado nota máxima e esperamos revê-lo em breve

6/10 Okay

Malcolm, Zurich

Liked: Cleanliness, staff & service
The location is good, next to the beach. The hotel is new but you can see it was cheaply built and it won’t age well. Breakfast quite good but not special
Stayed 3 nights in Sep 2018
Response from Darrussi on Oct 8, 2018
Dear Mr.Malcolm, We would like to thank you for choosing the LSH Lifestyle Hotel as your destination, and for having taken your valuable time to comment your stay with us. We look forward to welcoming you back in the near future. Yours Sincerely,

8/10 Good

Jonathan

Loved it
Hotel was nice! Super modern & lots of nice decor throughout the hotel & in the rooms. Our Mountain View was nice as well. Pool is a little small but still modern and trendy. Very short walk across the street to beach & near lots of restaurants & bars. They held our bags & car for several hours after checkout while we were on an excursion. Great customer service.
Stayed 2 nights in Aug 2018
Response from Darrussi on Sep 10, 2018
Dear Mr.Jonathan, We would like to express our heartfelt thanks regarding your sincere compliments about our hotel and our staff service. We are all very happy to have served you and to have the opportunity to host you at LSH Lifestyle Hotel. When you come back to Rio, please feel free to contact us. We are all looking forward to seeing you again. Sincerely yours,

10/10 Excellent

Kamal, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff for English (non Portuguese speakers). Great location and modern style.
Stayed 5 nights in Aug 2018
Response from Darrussi on Aug 25, 2018
Hi Mr. Kamal, thanks for rating! We were very happy to hear that your experience at our hotel was so positive. It will be our pleasure to welcome you again at other times. Hugs and Team LSH Lifestyle Hotel

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Two days without air conditioning! Very noisy place to stay!
Stayed 2 nights in Aug 2018
Response from Darrussi on Aug 26, 2018
Dear Guest, First of all, we would like to thank you for your preference to our hotel. It is great to have your feedback. We can see that we have some opportunities areas, and we will certainly work on it based on your comments. Be sure that we have already reviewed it carefully and it will be discussed with all the people involved. I kindly ask you to contact us in advance before your next stays and we will take good care of your reservation to make sure that all your expectations will be exceeded. We are looking forward to welcome you back. Cordially yours,

4/10 Poor

Blaine

Disliked: Cleanliness, room comfort
overrated
housekeeping was not very good ....the restaurant was good .....hotel didn't have much staff.....looks like a hotel that is about to be sold or taken over.....it was not a 4.5 star hotel .....3.5 maybe
Stayed 2 nights in Jul 2018
Response from Darrussi on Aug 3, 2018
Dear Mr(s) Blaine, First of all, we would like to thank you for your preference to our hotel. It is great to have your feedback. We can see that we have some opportunities areas, and we will certainly work on it based on your comments. Be sure that we have already reviewed it carefully and it will be discussed with all the people involved. I kindly ask you to contact us in advance before your next stays and we will take good care of your reservation to make sure that all your expectations will be exceeded. We are looking forward to welcome you back. Cordially yours,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Arrussi on Jun 30, 2018
Prezado Sr. Christian, Agradecemos imensamente pelo review. Esperamos ter a oportunidade de recebê-lo novamente no LSH Hotel. Cordialmente,

8/10 Good

nicxxa, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel next to the beach, ideal for adults. Good location, safe area. will return again.
Stayed 1 night in Jun 2018
Response from Arrussi on Jun 21, 2018
Dear Mr(s).Nicxxa, We would like to thanks about our hotel compliments. We are all very happy to have served you and to have the opportunity to host you. When you come back to Rio, please feel free to contact us. We are all looking forward to seeing you again. Sincerely yours,

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High level service
Guest services were amazing, specially beach service. I strongly recommend if you are staying at Barra da Tijuca.

10/10 Excellent

luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel and friendly

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Ruben, aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to Barra beach.
Really beautiful hotel. Precious swimming pool in front of the beach with spectacular view. Personeel caring for our comfort. Great security. Just window isolation from noise is not 100%, so at night you can hear street noise
Stayed 6 nights in Nov 2017

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LSH is lovely
We loved this hotel. In fact we stayed there twice!
Stayed 1 night in Sep 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ❤️ LSH
The staff were super friendly. Super helpful and made us feel like friends.
Stayed 7 nights in Sep 2017

8/10 Good

Jurandir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with 5 star staff and service
The hotel is great. Contemporary, clean, well furnished rooms. Excellent shower - probably one of the best I've experienced. Staff could not do anymore to help - Particularly Eduardo, Julie, Leohardho and Allessandra. We were given a complimentary upgrade to sea view - but had booked a garden view because trip Advisor mentioned it is a lively area. There was a four day festival in the park opposite the hotel - we were staying 10 nights and didn't want to move out stuff so we were given a room at the back of the hotel to sleep in and still enjoy the seaview and sunny balcony during the day. Could not have asked for this to be dealt with better. Breakfast was more than ample. British tea lovers will struglle to get PG tips in Rio - anywhere - so take some with you. Eduardo was brilliant and translated for us and helped - he also arranged transport to an excellent A&E when this was needed. The beach is fabulous - just across the road from the hotel. Very clean and well serviced by the hotel. It's away from the overcrowded Copacabana and Ipanema but with good beach bars, cafes and beach vendors. The hotel is a 10 minute Walking distance from Jardim Oceania Metro station or an R$8 (uber) to it. The Metro takes you everywhere you need except Christ the Redeemer - which was worth the R$60 (uber) taxi there and similar back to Lapa. Restaurant , pool bar and general bar fabulous Recommended - if Street noise bothers find hotel not on front
Stayed 10 nights in Jun 2017