Front of property

Reviews of Linx Galeão

3 out of 5
Linx Galeão
Avenida Vinte de Janeiro, s/n, Rio de Janeiro, RJ

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and and moderately priced The staff were excellent and very friendly and helpful The high point was the in-house restaurant which was fairly priced and the food was good The shuttle service was excellent
Stayed 1 night in Apr 2024
Response from Guilherme Martins on Apr 17, 2024
Dear AlisThanks for the review, I hope we can receive you soon!Yours sincerely,Guilherme Martins

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, amenities
Did not like the wifi access it did not work during my stay, went to lobby area and it worked. Basically a room for one night going for a early flight.
Stayed 1 night in Apr 2024
Response from Guilherme Martins on Apr 15, 2024
Dear Mr. AlessandroThanks for the review, I hope we can receive you soon!About the wifi access, we're exchanging old equipments to avoid this kind of situations.Yours sincerely,Guilherme Martins

6/10 Okay

Edward

Stayed 1 night in Apr 2024
Response from Guilherme Martins on Apr 10, 2024
Dear Mr. EdwardThanks for the review, I hope we can receive you soon!Yours sincerely,Guilherme Martins

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfectly fine for a short stay by the airport. Shuttle bus floor 2 at Door D was great.
Stayed 1 night in Apr 2024
Response from Guilherme Martins on Apr 6, 2024
Dear Mr. PaulThanks for the review, I hope we can receive you soon!Yours sincerely,Guilherme Martins

10/10 Excellent

Eduardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guilherme Martins on Apr 3, 2024
Prezado Sr. EduardoObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, modern, 5 minute ride to airport via shuttle.
Stayed 1 night in Mar 2024
Response from Guilherme Martins on Apr 2, 2024
Dear Ms. SofiaThanks for the review, I hope we can receive you soon!Yours sincerely,Guilherme Martins

6/10 Okay

Esther

Stayed 1 night in Mar 2024
Response from Guilherme Martins on Apr 11, 2024
Prezada Sra. EstherObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Guilherme Martins on Apr 2, 2024
Prezado Sr. TonyObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

6/10 Okay

Kimberley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was nice but my room was run down. Hallways not clean.
Stayed 1 night in Mar 2024
Response from Guilherme Martins on Apr 2, 2024
Dear Ms. KimberlyWe apologize for anything that happened during your stay with us. Our biggest concern is the satisfaction of our guests. We will evaluate each point and forward your message immediately to the responsible manager for the necessary corrections.We sincerely apologize and remain available for any further clarifications via our communication channels by phone, email or website.Yours sincerely,Guilherme Martins

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end luxury boutique hotel with a great spa and very convenient to downtown Lisbon. Was very quiet and had comfortable amenities.
Stayed 1 night in Mar 2024
Response from Guilherme Martins on Mar 14, 2024
Dear Mr. WiiliamThanks for the review, I hope we can receive you soon!Yours sincerely,Guilherme Martins

10/10 Excellent

Daria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 1 night in Mar 2024
Response from Guilherme Martins on Mar 13, 2024
Dear DariaThanks for the review, I hope we can receive you soon!Yours sincerely,Guilherme Martins

8/10 Good

Roberta

Traveled with family
Liked: Staff & service
convenient to airport, nice to use the pool easy taxi to nice restaurant- SIRI- seafood restaurant
Stayed 1 night in Mar 2024
Response from Guilherme Martins on Mar 13, 2024
Dear Ms. RobertaThanks for the review, I hope we can receive you soon!Yours sincerely,Guilherme Martins

10/10 Excellent

Pamela

Liked: Staff & service
The property is conveniently at the airport, but it's an old facility. The pool is amazing, the staff and customer service were outstanding. The breakfast was a nice addition as you are able to grab something and run. There are no great options to eat nearby.
Stayed 1 night in Feb 2024

6/10 Okay

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linx Galeão is a nice hotel with clean rooms, a nice pool area, great breakfast and a frequent free shuttle to the airport. However, it is far from the main sites of Rio and you will be dependent on ride share to get around, which depending on the day or time, can be difficult.
Stayed 2 nights in Feb 2024
Response from Guilherme Martins on Feb 19, 2024
Dear Mr. KevinWe apologize for anything that happened during your stay with us. Our biggest concern is the satisfaction of our guests. We will evaluate each point and forward your message immediately to the responsible manager for the necessary corrections.We sincerely apologize and remain available for any further clarifications via our communication channels by phone, email or website.Yours sincerely,Guilherme Martins

10/10 Excellent

robert, illawong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location from the airport with friendly staff.
Stayed 1 night in Feb 2024
Response from Guilherme Martins on Feb 18, 2024
Dear Mr. RobertThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service to airport and back is amazing!
Stayed 1 night in Jan 2024
Response from Guilherme Martins on Feb 14, 2024
Prezado Sra. MarianaObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service
Rooms are very spartan and basic. Close to airport so 1 night is ok, but I wouldn’t want to stay any longer than that.
Stayed 1 night in Feb 2024
Response from Guilherme Martins on Feb 6, 2024
Dear Mr. jeffreyThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

10/10 Excellent

Karl, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Guilherme Martins on Jan 30, 2024
Prezado Sr. KarlObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Shuttle 2 minutes!
So close to airport, shuttle pick up great! Good restaurant, reasonable priced, opens late at 7 pm, wearing travelers may want something sooner. Only negative, 2 towels in bath bathroom! No hand towel or wash cloth.
Stayed 1 night in Jan 2024
Response from Guilherme Martins on Jan 15, 2024
Dear GuestThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

6/10 Okay

Brenda, Salt Lake City

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Fine property for airport convenience but nothing nearby.
Stayed 2 nights in Dec 2023
Response from Guilherme Martins on Jan 14, 2024
Dear Ms. BrendaThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

8/10 Good

Edlyn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Guilherme Martins on Jan 10, 2024
EdlynObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

2/10 Terrible

Jose, Brookline

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Guilherme Martins on Jan 30, 2024
Dear Mr. JoseWe apologize for anything that happened during your stay with us. Our biggest concern is the satisfaction of our guests. We will evaluate each point and forward your message immediately to the responsible manager for the necessary corrections.We sincerely apologize and remain available for any further clarifications via our communication channels by phone, email or website.Yours sincerely,Guilherme Martins

6/10 Okay

maria

Traveled with family
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Guilherme Martins on Jan 10, 2024
Prezado Sra. MariaObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

6/10 Okay

Christina, Ocoee

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very close to the airport and is convenient. The outside is very dirty and old. The room was big enough for two, except the bathroom which is very small. The facility is dirty, bathrooms have mold and sheets had a lot of stains. We called for new sheets and they never came, tried to use the app/website for service and doesn’t work. The cleaning staff was in my floor and asked the lady to provide sheets and she told me everything has to go through the service process (calling or visiting front desk) which is new for me since she had plenty in her cleaning car.
Stayed 1 night in Jan 2024
Response from Guilherme Martins on Jan 9, 2024
Dear Ms. CristinaWe apologize for anything that happened during your stay with us. Our biggest concern is the satisfaction of our guests. We will evaluate each point and forward your message immediately to the responsible manager for the necessary corrections.We sincerely apologize and remain available for any further clarifications via our communication channels by phone, email or website.Yours sincerely,Guilherme Martins

6/10 Okay

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioner didn’t work A lot of mosquitos. - my kids body and face fully covered with bites the next morning. Used soap in the shower
Stayed 1 night in Dec 2023
Response from Guilherme Martins on Jan 9, 2024
Dear Mr. ______We apologize for anything that happened during your stay with us. Our biggest concern is the satisfaction of our guests. We will evaluate each point and forward your message immediately to the responsible manager for the necessary corrections.We sincerely apologize and remain available for any further clarifications via our communication channels by phone, email or website.Yours sincerely,Guilherme Martins

10/10 Excellent

Tchavdar

Liked: Amenities
Stayed 4 nights in Dec 2023
Response from Guilherme Martins on Jan 9, 2024
Dear Mr.TchavdarThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

6/10 Okay

Alisa

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is very well located for getting to and from the airport, and the shuttles run frequently. The rooms are spacious enough, and modern. The plumbing could be more reliable, and the elevators are so loud that even if your room isn’t near them it sounds like a truck is driving into your room every time one opens or closes. The food is okay; I appreciated that there were clearly marked vegan options, although the one I ordered was undercooked.
Stayed 1 night in Dec 2023
Response from Guilherme Martins on Feb 20, 2024
Prezado hóspedeObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

10/10 Excellent

Wendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guilherme Martins on Feb 20, 2024
Prezado hóspedeObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near airport, Food at restaurant very good. The Salmon plate for lunch was excellent. Gym has nice equipment and swimming pool is very nice.
Stayed 3 nights in Dec 2023
Response from Guilherme Martins on Feb 20, 2024
Prezado hóspedeObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

10/10 Excellent

Linda

Traveled with partner
Liked: Amenities
Hotel is very nice inside. Staff is very friendly. Shuttle service to the airport was 24/7 and very easy to figure out. Hotel room was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location convenient to airport and surprisingly quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Hanjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Stayed 3 nights in Dec 2023

10/10 Excellent

RICARDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 2 nights in Nov 2023

8/10 Good

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Could be better
Stayed 1 night in Nov 2023

10/10 Excellent

lucrecia C

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful, the shuttle was very convenient!
Stayed 1 night in Nov 2023

10/10 Excellent

Milton, Fulshear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Matthew was extremely helpful in the making a decision to move to Brazil
Stayed 1 night in Nov 2023
Response from Guilherme Martins on Nov 13, 2023
Dear Mr. MiltonThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to airport
Stayed 1 night in Nov 2023
Response from Guilherme Martins on Nov 13, 2023
Dear Mr. ThomasThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

10/10 Excellent

Miriam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guilherme Martins on Nov 13, 2023
Prezado Sra. MiriamObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Guilherme Martins

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient with free shuttle and lovely pool
Quick and easy check in, good breakfast and great facilities. Love that there is a free shuttle to the airport too.
Stayed 1 night in Oct 2023
Response from Guilherme Martins on Nov 13, 2023
Dear Ms BethanyThank you for your review, I hope you can visit us again soon!Yours sincerely,Guilherme Martins

10/10 Excellent

BCD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guilherme Martins on Oct 27, 2023
Prezado Sr.Obrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,

6/10 Okay

Noel

Traveled with family and small children
Liked: Cleanliness
Front desk employees were not nice.
Stayed 1 night in Oct 2023
Response from Guilherme Martins on Oct 27, 2023
Prezado Sr. NoelObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,

8/10 Good

Kirsty

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guilherme Martins on Oct 27, 2023
Prezado Sr. KirstyObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guilherme Martins on Oct 27, 2023
Prezado Sr.Obrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,

10/10 Excellent

Rander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2023
Response from Guilherme Martins on Oct 27, 2023
Prezado Sr.RanderObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. They have a shuttle to pick you up and take you to the airport.
Stayed 1 night in Sep 2023
Response from Guilherme Martins on Oct 27, 2023
Sir HowardThanks for your review

6/10 Okay

Michael

Stayed 1 night in Sep 2023
Response from Guilherme Martins on Oct 27, 2023
Prezado Sr. MichaelOlá, registramos sua avaliação e gostaríamos de entender melhor as suasimpressões sobre o nosso hotel. Deu tudo certo durante sua estada com agente?Estamos à disposição em nossos canais de comunicação.Atenciosamente,

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to airport. pleasant hotel.
Stayed 1 night in Sep 2023
Response from Guilherme Martins on Oct 27, 2023
Sir DmitriThanks for your rewie.

10/10 Excellent

Colbey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I needed a hotel just for one night, as we were coming back to Rio and flying out the next day. This hotel was in the perfect spot, just right by the airport. They even have a free airport shuttle, which runs pretty much all day. The hotel was clean, comfortable, and exactly what we needed for our one night stay!
Stayed 1 night in Sep 2023
Response from Guilherme Martins on Oct 27, 2023
Prezado Sr. SolbeyObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,

10/10 Excellent

Camilo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Would have liked to have a better control of the air conditioning system as the room was very cold and it was raining outside. Service is super friendly and the location being that close to the airport is unbeatable
Stayed 1 night in Aug 2023
Response from Guilherme Martins on Oct 27, 2023
Sir Camilo, regards.We will check this point abou the AC controller and hope see you soon