Posted Feb 8, 2017
good location, room, breakfast.
reception staff VERY unwelcoming, not smiling, dismissive, rude.
checked me into a smoking room despite request. when went down to tell the receptionist, she didn't believe me and sent me up again with a bellboy. after twice up and down (in the slow elevators), I had to wait another 40 minutes.
When my guide came with me to the hotel for an hour, the bully at the reception pounded on me aggressively and said it's not allowed without payment. Nothing about this was mentioned in advance during reservation or reception or service directory. 10 minutes of arguments ensued until the manager relented.