Ratings based on 246 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by R

New Years Eve on Copacabana

Posted Jan 9, 2017 on Hotels
The hotel is well located within 5 minutes of the beach. The service was great, the staff was friendly, and the pool incredible. They have a great breakfast included as well.
3 out of 5
by A verified traveler from Sydney

A pleasant but short stay

Posted Oct 16, 2016 on Hotels
We were only there for one night before we had to fly out the next early morning. The room itself is old, dated and tired, but clean and comfy. To the hotel's credit, they let us have breakfast early at 5am, which was quite nice and very good.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Dear , Thanks for chosing Merlin Copacabana Hotel. We will be more than glad to have you here always. Kind Regards, Flavia Furtado - On Line Reservations
3 out of 5
by BALKISHAN

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Prezado(a) Senhor (a) Boa Tarde!!! Obrigada por dispor de seu tempo para contribuir com sua opinião. Estamos empenhados em oferecer melhores serviços sempre. Permanecemos à disposição e no aguardo de sua nova hospedagem. Cordialmente, Flavia Furtado - Reservas Online.
4 out of 5
by Frances from Dublin Ireland

happy holiday

Posted Aug 30, 2016 on Hotels
hotel staff were the Hotels best asset Good location we had room on top floor at back was quite and bright Hotel is on busy street but near beach In Europe the hotel would be a good 3star but staff were 5 star
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Prezado(a) Senhor (a) Boa Tarde!!! Obrigada por dispor de seu tempo para contribuir com sua opinião. Estamos empenhados em oferecer melhores serviços sempre. Permanecemos à disposição e no aguardo de sua nova hospedagem. Cordialmente, Flavia Furtado - Reservas Online.
1 out of 5
by A verified traveler

Posted Aug 23, 2016
Room is soooo old, staf is not friendly , room on photo is dosent exisist
Comment from Hotel Management
Aug 29, 2016 by Flavia - On Line Reservations, Hotel Management
Dear Customer, Thank you for your contact. We are honored by your presence and evaluation. We are working for better answer you. We remain at your service. Sincerely
5 out of 5
by Sudarshan from Sudarshan reddy Gajjala Hyderabad India

Wifi should improve

Posted Apr 27, 2016 on Hotels
Very excellent in all aspects
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Prezado(a) Senhor (a) Boa Tarde!!! Obrigada por dispor de seu tempo para contribuir com sua opinião. Estamos empenhados em oferecer melhores serviços sempre. Permanecemos à disposição e no aguardo de sua nova hospedagem. Cordialmente, Flavia Furtado - Reservas Online.
5 out of 5
by Caroline

Hotel Merlin Copacabana stay

Posted Apr 23, 2016 on Hotels
The hotel is dated and could do with a revamp however the hotel was very clean with good staff service. The hotel is a five minute walk from Copacabana beach and a very good shopping centre if you wish to shop. The breakfast was varied with something for everyone. The restaurant didn't have a large menu but the food was excellent as was the service. The small pool is located up on the roof and was never busy with food and drink service provided along with towels. I would use this hotel again.
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Prezado(a) Senhor (a) Boa Tarde!!! Obrigada por dispor de seu tempo para contribuir com sua opinião. Estamos empenhados em oferecer melhores serviços sempre. Permanecemos à disposição e no aguardo de sua nova hospedagem. Cordialmente, Flavia Furtado - Reservas Online.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel, central location

Posted Apr 2, 2016
Pros: Location, staff, food, facilities, air conditioning, mini bar
Location: Beach, shopping and sightseeing
Had a lovely week. Staff were superb and very helpful. Tours easy to book through the hotel and good value for money. Roof top pool and bar nice and relaxing.
5 out of 5
by Mark

This traveler left a rating score only Posted Mar 24, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice Hotel good value

Posted Feb 23, 2016
We booked the Merlin for two nights and everything was fine. Check in was quick. Rooms clean and friendly staff. I good hotel at an excellent price. Breakfast was good too!