Ratings based on 462 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler from Colorado Springs, CO
Hell on the beachPosted Aug 31, 2015
Upon arrival at Porto Bay, the staff were friendly and the hotel lobby was inviting. We were taken to our first room, which was quite a bit smaller than the photo showed. The shower was not adjustable and the water was scalding. The receptionist sent maintenance to remedy the situation to no avail. After spending two nights and unable to shower the hotel "upgraded"our room to a suite with a fabulous ocean view. Unfortunately, this room was directly under a major construction area. The noise was unbearable and continued through evening hours. We were not able to rest at all until night hours. We called reception multiple times everyday, begging for peace. We never got to rest until after 9:00 pm. Upon complaining to the hotel manager, we were offered a late check out, a complimentary dinner and a reduced room rate. Upon checking out, Isabela informed us that we would not get a reduced room rate because we were given dinner. Essentially, we spent a week in hell at Porto Bay and to top everything, we had to pay full price for the horrendous experience. In fairness, the breakfast buffet was excellent and most of the staff were lovely. I would not recommend this hotel, however, especially because they were unable to remedy our situation with honesty.
for Everyoneby A verified traveler from houston, TX
Posted Aug 29, 2015
Location is great. Hotel is amazing. Service was perfect . Restaurant is very good. Breakfast in the morning is very varied and very good quality . The pool on the rooftop was amazing. Great view, great bar. Good place to chill. We will go back to this hotel next time we are in Rio.
for Familiesby A verified traveler from JAPAN
コパカバーナ海岸に立地するリーズナブルなホテルPosted Aug 23, 2015
for Everyoneby A verified traveler from Australia
An enjoyable stay in RioPosted Aug 23, 2015
Pros: The location, the friendly staff, buffet breakfast, rooftop terrace area and the clean renovated rooms.
Location: Located across the road from Copacabana Beach. The departure point for the Christ the Reedeemer bus is very close, 1-2 blocks away
After spending a month in South America, Rio was out last stop. The Porto Bay Rio Internacional Hotel was well located, we enjoyed a magnificent view of the beach from our room. Staff were very friendly and helpful when booking taxis to the airport and a tour of the Favelas. The buffet breakfast was beautiful and we enjoyed the atmosphere of the roof top pool, terrace and bar. The suite was spacious and worth the extra cost.
for Everyoneby A verified traveler from goiania -go
Ótima opção mas precisa de alguns ajustes...Posted Aug 16, 2015
Hotel com andares superiores reformados, equipe eficiente, simpática e prestativa, bons pratos e macarrão maravilhoso. Precisa de piscina aquecida urgente!!!! A piscina fica no terraço e é muito fria!!!! Ela tbem é pequena, por isso acho q não ficaria muito caro aquece-la. O cardápio de petiscos é fraco. Com estas alterações, ele será a melhor opção de hospedagem do Rio de Janeiro!!!!!
for Everyoneby A verified traveler from westminster MD
It doesn't get any better than this hotelPosted Jul 26, 2015
Pros: Truthfully, I travel a lot and this is the very first hotel that is exactly as advertised online. Great hotel.
Cons: I would not change a thing. That are doing all the right things.
Location: 150 characters are not enough. perfect location for "anything" that you wish to do and you will never be at a loss for things to do.
Hotel is a few steps from the beach. All you have to do is show up on the beach and the hotel does the rest. Perfect location. all were very accommodating. Great tours pickup/drop off at hotel. Room very nice. Housekeeping gets high marks also. Restaurants/ bar/swimming pool on spot. I can't say anything negative about my hotel stay. And yes, I will most definitely return for another visit or two. Rio was fantastic. Did not want to leave.
for Everyoneby A verified traveler
Muito agradável , vista incrível .Posted Jul 12, 2015
Hotel muito bom. O hall de entrada é tímido em relação às instalações internas. Serviços rápidos e eficientes. Localização excelente. Recomendo e voltarei.
for Everyoneby A verified traveler from Las Vegas, NV
Loved it!!!Posted Jul 2, 2015
This hotel is very top-notch and this is coming from an extremely picky person who critiques everything. I would definitely stay there again. The staff was great and the breakfast was AWESOME!!!! Loved the breakfast and the views from the room. It's a win-win!!!
for Everyoneby A verified traveler from boston
Well located for beach and Metro- very comfortablePosted Jun 23, 2015
Good base for mixing business and fun. No negatives - good breakfast and easy access to metro-subway to get downtown. Supportive staff.
for Everyoneby A verified traveler
ótima localização e ótimo atendimentoPosted Jun 22, 2015
O atendimento da recepção, restaurante é excelente! Todos são prestativos e simpáticos. O hotel tem uma vista maravilhosa da varanda.