Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Colorado Springs, CO

Hell on the beach

Posted Aug 31, 2015
Upon arrival at Porto Bay, the staff were friendly and the hotel lobby was inviting. We were taken to our first room, which was quite a bit smaller than the photo showed. The shower was not adjustable and the water was scalding. The receptionist sent maintenance to remedy the situation to no avail. After spending two nights and unable to shower the hotel "upgraded"our room to a suite with a fabulous ocean view. Unfortunately, this room was directly under a major construction area. The noise was unbearable and continued through evening hours. We were not able to rest at all until night hours. We called reception multiple times everyday, begging for peace. We never got to rest until after 9:00 pm. Upon complaining to the hotel manager, we were offered a late check out, a complimentary dinner and a reduced room rate. Upon checking out, Isabela informed us that we would not get a reduced room rate because we were given dinner. Essentially, we spent a week in hell at Porto Bay and to top everything, we had to pay full price for the horrendous experience. In fairness, the breakfast buffet was excellent and most of the staff were lovely. I would not recommend this hotel, however, especially because they were unable to remedy our situation with honesty.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, TX

Posted Aug 29, 2015
Location is great. Hotel is amazing. Service was perfect . Restaurant is very good. Breakfast in the morning is very varied and very good quality . The pool on the rooftop was amazing. Great view, great bar. Good place to chill. We will go back to this hotel next time we are in Rio.
5 out of 5
Recommended
for Families
by A verified traveler from JAPAN

コパカバーナ海岸に立地するリーズナブルなホテル

Posted Aug 23, 2015
Pros: 値段と質のバランス
Cons: 特になし(しいて言えば、ベッドの下などの見えない場所の清掃。
Location: コパカバーナ海岸に面するホテル
4★クラスのホテル。値段と質のバランスがとても良い。朝食はビュッフェスタイルで毎日同じものなのがいまいちだが、料理の味はOK.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

An enjoyable stay in Rio

Posted Aug 23, 2015
Pros: The location, the friendly staff, buffet breakfast, rooftop terrace area and the clean renovated rooms.
Cons: NIL
Location: Located across the road from Copacabana Beach. The departure point for the Christ the Reedeemer bus is very close, 1-2 blocks away
After spending a month in South America, Rio was out last stop. The Porto Bay Rio Internacional Hotel was well located, we enjoyed a magnificent view of the beach from our room. Staff were very friendly and helpful when booking taxis to the airport and a tour of the Favelas. The buffet breakfast was beautiful and we enjoyed the atmosphere of the roof top pool, terrace and bar. The suite was spacious and worth the extra cost.
4 out of 5
Recommended
for Everyone
by A verified traveler from goiania -go

Ótima opção mas precisa de alguns ajustes...

Posted Aug 16, 2015
Hotel com andares superiores reformados, equipe eficiente, simpática e prestativa, bons pratos e macarrão maravilhoso. Precisa de piscina aquecida urgente!!!! A piscina fica no terraço e é muito fria!!!! Ela tbem é pequena, por isso acho q não ficaria muito caro aquece-la. O cardápio de petiscos é fraco. Com estas alterações, ele será a melhor opção de hospedagem do Rio de Janeiro!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from westminster MD

It doesn't get any better than this hotel

Posted Jul 26, 2015
Pros: Truthfully, I travel a lot and this is the very first hotel that is exactly as advertised online. Great hotel.
Cons: I would not change a thing. That are doing all the right things.
Location: 150 characters are not enough. perfect location for "anything" that you wish to do and you will never be at a loss for things to do.
Hotel is a few steps from the beach. All you have to do is show up on the beach and the hotel does the rest. Perfect location. all were very accommodating. Great tours pickup/drop off at hotel. Room very nice. Housekeeping gets high marks also. Restaurants/ bar/swimming pool on spot. I can't say anything negative about my hotel stay. And yes, I will most definitely return for another visit or two. Rio was fantastic. Did not want to leave.
5 out of 5
Recommended
for Everyone
by A verified traveler

Muito agradável , vista incrível .

Posted Jul 12, 2015
Hotel muito bom. O hall de entrada é tímido em relação às instalações internas. Serviços rápidos e eficientes. Localização excelente. Recomendo e voltarei.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Loved it!!!

Posted Jul 2, 2015
Pros: Everything!!!!
Location: Perfect!!
This hotel is very top-notch and this is coming from an extremely picky person who critiques everything. I would definitely stay there again. The staff was great and the breakfast was AWESOME!!!! Loved the breakfast and the views from the room. It's a win-win!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Well located for beach and Metro- very comfortable

Posted Jun 23, 2015
Good base for mixing business and fun. No negatives - good breakfast and easy access to metro-subway to get downtown. Supportive staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

ótima localização e ótimo atendimento

Posted Jun 22, 2015
O atendimento da recepção, restaurante é excelente! Todos são prestativos e simpáticos. O hotel tem uma vista maravilhosa da varanda.