Terrace/patio

Reviews of Fairmont Rio de Janeiro Copacabana

5 out of 5
Fairmont Rio de Janeiro Copacabana
Avenida Atlântica, 4240 - Copacabana, Rio de Janeiro, RJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 614 reviews" "
Rating 8 - Good. 107 out of 614 reviews" "
Rating 6 - Okay. 43 out of 614 reviews" "
Rating 4 - Poor. 12 out of 614 reviews" "
Rating 2 - Terrible. 13 out of 614 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fanny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool and restaurant is amazing. The staff is friendly, kind and accommodating. The rooms with ocean views are great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful- staff, rooms, their nighttime entertainment, and food
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaime

Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 4 nights in Mar 2024

6/10 Okay

Adriana

Stayed 4 nights in Feb 2024

10/10 Excellent

lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and service
Stayed 5 nights in Jan 2024

10/10 Excellent

AMARJIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Jan 2024

8/10 Good

HARJINDER

Stayed 2 nights in Jan 2024

10/10 Excellent

Apolonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont is exactly what you need when on a luxury vacation in Rio. Two beautiful pools, a restaurant, spa, gym, and the most amazing hotel staff. I couldn’t have asked for more during my stay. Everyone made me feel welcomed and at home! Marcio, Davidson, Renata, Maria Luisa are the names that I can remember of some of the incredible staff. I look forward to coming back.
Stayed 1 night in Jan 2024

6/10 Okay

Makiesse, Zurich

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Dec 2023

10/10 Excellent

Oscar, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Samer

Disliked: Staff & service, property conditions & facilities
Rooms were noisy and staff wa not helpful

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exceptional from the very moment you enter. Everything is running smoothly. Staff is super friendly. Hands down!
Stayed 4 nights in Dec 2023

8/10 Good

Débora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great spot and has a great view. The room is pretty clean. It has nice new bathroom and bed is super comfy. The breakfast is ok, could be better. The buffet is a little pricey, and not a lot of options at buffet. The beach service is nice but super slow. I would stay again.
Stayed 5 nights in Nov 2023

10/10 Excellent

samer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great location for beach Great staff
Stayed 4 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. The staff was very helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kenneth

Stayed 4 nights in Nov 2023

10/10 Excellent

Ahmad, Oak Brook Terrace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great views . Service was excellent. The concierge desk is superb. The concierge arranged for Henrique to be a guide and driver for our group and he did a wonderful job. I highly recommend him .
Stayed 6 nights in Oct 2023

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fabulous, the place was virtually empty on arrival Monday morning, I was not offered an upgrade however despite my status as a gold member with Expedia, as more guests arrived during the week the attentiveness of the staff was not what it was when quiet.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tameka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Copacabana! The staff and service here is top tier! Everything was perfect and they treat their guests like royalty. I would definitely return.
Stayed 1 night in Aug 2023

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfectly situated right on Copacabana Beach. The service was exceptional, and the entire property was gorgeous. One of my best hotel stays.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and we really enjoyed our stay!
Stayed 5 nights in Aug 2023

10/10 Excellent

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and fantastic location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property with excellent service and amenities. The location was amazing and the pool view was fantastic!
Stayed 3 nights in Sep 2023

10/10 Excellent

Afshin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, cleanness and service.
Stayed 7 nights in Aug 2023

10/10 Excellent

Susan

Stayed 4 nights in Aug 2023

10/10 Excellent

Marlise, Ottawa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience staying with the Fairmont Gold Team. The Fairmont Rio de Janeiro, of course, didn’t disappoint!

10/10 Excellent

earl winston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was smooth from checking in to leaving. Everyone was very helpful and super friendly
Stayed 5 nights in Jul 2023

10/10 Excellent

Luciana

Stayed 2 nights in Jul 2023

10/10 Excellent

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness
Great pool area and magnificent views. I thought the price for breakfast was expensive especially just for fruit and coffee. The rooms were functional and the WiFi worked well. I would definitely stay there again.
Stayed 10 nights in Jul 2023

8/10 Good

Nataliya, Auburn

Stayed 1 night in Jul 2023

10/10 Excellent

SHARON

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

6/10 Okay

Anna Isabelle

Stayed 7 nights in Jun 2023

10/10 Excellent

Ahmed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Rio Copacabana Hotel is a GREAT hotel to stay in. Very safe, extremely clean, nice ocean view, outstanding pleasant staff greeting at the door, and excellent services.
Stayed 5 nights in May 2023

10/10 Excellent

william

Stayed 4 nights in Apr 2023

10/10 Excellent

Shawn

Stayed 1 night in Apr 2023

8/10 Good

Mabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre cruise
The hotel was mediocre for the Fairmont brand. Room service was quick but communication between phone and server lacked. Checkin was a nightmare.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ricardo, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue with hot water. I had to call the front desk at 3 am one night for a repair. After that, I had to leave the water on in the shower for several minutes to get the water to warm up. Also, the employee for the restaurant and pool area with the "she's the boss" tattoo on her neck area was terrible. Did not make any effort to find me a table at their restaurant even though I was a guest. I should not have to make a reservation if I am staying at the hotel. Finally, I was given no VIP access by this hotel. They did not even offer.
Stayed 4 nights in Feb 2023

8/10 Good

Mohammadmehdi, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is overall amazing, location and property itself is excellent. The only downside is that they did not recognize the VIP membership benefits of Expedia, which I’m not sure if it’s hotel’s fault.
Stayed 4 nights in Feb 2023

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 1 night in Feb 2023

8/10 Good

Alejandro Mehech

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

joe

Liked: Cleanliness, staff & service, room comfort
Not the best stay
Beautiful hotel but not worth the price. I was met at the entrance by the bellman who helped with my bags he sent me to the 6th floor to check in then disappeared with my bags I had to wait 20 min. to check in because my bags were nowhere to be found and my passport was in one of my bags. There was loud construction across the street off my balcony not the hotels fault but kinda annoying. My room had wood floors that were all scratched up. Also the room was kinda plain Jane. Nothing special The headboard had reading lights built in and the bathroom was small but nice. the elevator has stone tiles which one was broken and your foot kinda sank into. Nice view from the front pool but small swimming pool. Beside the first bellmen incident the staff was great and the bed was comfortable. But not sure I would stay there again
Stayed 2 nights in Feb 2023

10/10 Excellent

ARMANDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent

10/10 Excellent

Versha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, wonderful staff, amazing food and drinks! Concierge services were beyond helpful and attentive. Thank you Vinny and Celia!
Stayed 4 nights in Jan 2023

10/10 Excellent

Andrew

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel and views. Staff wonderful. Welcome champagne managers welcome basket and night before departure chocolate basket Maid service was phenomenal Only complaint room ac and humors was bad