Ratings based on 645 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2016
Great hotel, great view, and nice area I would definitely come back
Comment from Hotel Management
Jul 19, 2016 by jsantos, Hotel Management
Dear Guest, We appreciate receiving your assessment regarding your accommodation at the Windsor Astúrias.It is always a pleasure to receive positive impressions.I'm sure that your feedback will be an encouragement to continue to improve the quality of our services.Thanks again for letting us know about your experience and we hope your next visit as enjoyable as the last. Honestly, João Batista de oliveira Santos General Manager Windsor Asturias Hotel
4 out of 5
by Pryscila

Posted Jun 22, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by jsantos, Hotel Management
Prezada Sra.Pryscila, Obrigada por deixar-nos saber a sua experiência no Hotel Windsor Astúrias Hotel. A sua avaliação nos motivam para continuarmos nos aperfeiçoando e cuidando dos nossos hóspedes com imensa atenção. Esperamos que considere retornar para novas experiências. Sinceramente, João Batista de Oliveira Santos Gerente Geral Windsor Astúrias Hotel
5 out of 5
by A verified traveler

Posted May 26, 2016 on Hotels
Comment from Hotel Management
by jsantos, Hotel Management
Prezado Hóspede, Muito obrigado pela atenção dispensada em avaliar nossos serviços. Estamos imensamente felizes com sua avaliação,é muito bom saber que lhe surpreendemos positivamente. Aguardaremos sua visita em outra oportunidade, para continuarmos surpreendendo com nossos serviços, atenção e cuidado. Sinceramente, João Batista de Oliveira Santos Gerente Geral Windsor Astúrias Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

close to carnaval

Posted Feb 13, 2016
Pros: Excellent service
Cons: Nothing
Location: See above
great to be near the heart of carnival.Metro station a block away,so easy access to Copacabana and Ipanema
Comment from Hotel Management
Feb 15, 2016 by jsantos, Hotel Management
Dear Mr.Frank, We were happy to know that you had excellent service from our staff. Thank you for registering your testimony here and detailing the positives perceived by you during your stay with us.For the whole team it is very important to have feedback from our customers and we learn what stands out to each guest. Our staff will be on hand to help you with what you need on your next visit. We hope to welcome you soon in our hotel. Kind regards, João Batista de Oliveira Santos General Manager Windsor Astúrias Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

4.5 stars by North American standards

Posted Feb 13, 2016
This hotel I think should definitely be rated higher than it is. It was a very nice hotel. The room was very modern and clean. Room service was very good. The restaurant was very good. The staff at the front were very helpful. There is security at the front. Air-conditioning was strong. There really is nothing else that you would want. The location is very good for downtown. There's a Metro station very close by. There's a McDonald's and a few restaurants in the vicinity. You are very close to the main square. Excellent job to all the staff.
Comment from Hotel Management
Feb 15, 2016 by jsantos, Hotel Management
Dear Guest, We appreciate receiving your assessment regarding your accommodation at the Windsor Asturias Hotel. It is always a pleasure to receive positive impressions.I'm sure that your feedback will be an encouragement to continue to improve the quality of our services.Thanks again for letting us know about your experience and we hope your next visit as enjoyable as the last. Honestly, João Batista de Oliveira Santos General Manager Windsor Asturias Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but bad neighborhood.

Posted Jan 18, 2016
Nice hotel, but bad neighborhood. A lot of homeless around hotel.
Comment from Hotel Management
Jan 21, 2016 by jsantos, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at the Windsor Asturias Hotel. At Asturias,we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns,and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, João Batista de Oliveira Santos General Manager Windsor Astúrias Hotel
5 out of 5
by Arifa

Posted Jan 4, 2016 on Hotels
Comment from Hotel Management
Mar 12, 2016 by jsantos, Hotel Management
Prezado Hóspede, Agradecemos por sua avaliação tão positiva do período que passou conosco. Esperamos que volte em breve a cidade maravilhosa. Cordialmente, João Batista de Oliveira Santos Gerente Geral Windsor Astúrias Hotel
2 out of 5
by Monica

Posted Dec 6, 2015 on Hotels
Comment from Hotel Management
Mar 12, 2016 by jsantos, Hotel Management
Prezada senhora Mônica, Agradecemos por sua avaliação e também por sua preferência pela Rede Windsor de Hotéis. Cordialmente, João Batista de Oliveira Santos Gerente Geral Windsor Astúrias Hotel
4 out of 5
Recommended
for Families
by Nancy J.

First trip to Rio

Posted Nov 30, 2015 on Orbitz
My husband, daughter and her husband and baby and myself came to Brazil to meet my son-in-law's family. We stayed at another Windsor Hotel for the first few days then went inland to a town called Sabinopolis for the family visit. When we returned to Rio we wanted to be closer to the Centro. The Windsor Asturias Hotel was very nice. The staff was very helpful and most spoke English very well. We only ate breakfast at the hotel, but that was quite good. We spent much of our time on the roof enjoying the view, the pool and the bar. We checked out at noon but were able to stay at the hotel until out departure at 7, using the facilities and wifi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Hotel near Public Places of Interest

Posted Nov 8, 2015
Pros: Near places of interest.
Cons: Place coffee maker or hot water dispenser in room.
Location: Have a walking tour with RIO FREE WALKING TOUR and get the best insights and shopping tips!
This hotel is value for money! I stayed for 3 nights with my son and we are pleased with our clean room with everything that we need except for coffee maker. The buffet breakfast is also nice. This hotel is walking distance to Theatro Municipal and other historical buildings. However, DO NOT make the mistake of booking your Corcovado and Sugar loaf trips with the front desk! They will book you with Rio Line Turismo, whose tour guide will cut your time in Corcovado and Sugar loaf to rush to a souvenir shop! We were not able to get good pictures with Christ the Redeemer because it was cloudy and the guide gave us only 45 minutes up there! The worst thing is she left me and my son in Sugar loaf because we failed to make it to the agreed meeting place on time! She didn't even bother to go back for us! The worst experience ever!
Comment from Hotel Management
Nov 14, 2015 by JSantos, Hotel Management
Dear Mrs. Rose, Thank you for your preference for staying with us at the Windsor Asturias Hotel. We really appreciate your comments about our location,breakfast and rooms. Your comments about your Corcovado & sugar loaf booking by the front desk.We would like though to apologize for the inconvenience reported which has been forwarded to the Rio Line Turismo so that immediate action is taken to correct and avoid similar situations in the future. Our effort is always to provide excellent service to our customers. We hope to have another opportunity to provide you with a new experience in Windsor Asturias Hotel. Regards, João Batista de Oliveira Santos General Manager Windsor Asturias Hotel