Could hear lift going up and down all night,reception staff not friendly at all,Flavia needs to SMILE. One morning stale rolls staff would not get new ones,when paying £150 per night expected far better. room doors slam
Comment from Hotel Management
Aug 18, 2015 by jsantos, Hotel Management
I would like to thank you for choosing our hotel as your choice of accommodation during your recent stay in Rio and for taking the time to complete our assessment.
The feedback, like yours, that allows us to enhance the quality of our service and we really appreciate your constructive comments,we can assure you that the necessary steps were taken to consider improvements in this regard in the future.
Thank you for your trust in us.
João Batista de Oliveira santos
Windsor Astúrias Hotel