Ratings based on 805 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

I loved this hotel

Posted May 19, 2017
Great hotel! Staff is so helpful, wifi was great, breakfast excellent! Definitely I will go back!
Comment from Hotel Management
May 20, 2017 by Mona Samir, Hotel Management
Dear Guest, thank you very much for your great comments regarding your recent stay with us, at Windsor Copa Hotel. I'm glad that you have enjoyed the various aspects of our hotel, such as the varied breakfast with a large selection of fruits, juices and breads; our location and service. We appreciate your comments and we hope to welcome you back in Rio soon. Sincerely, Mona Samir
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

very good location close to Copacabana with a good

Posted Apr 8, 2017
Pros: Location and value.
Cons: Nothing significant.
Location: Within 2 blocks of Copacabana Beach, a good morning breakfast as well as a good in-house restaurant for dinner, nearby shopping and agents for tours.
The staff was helpful and there is nothing to really complain about. A pleasant saty.
Comment from Hotel Management
Apr 10, 2017 by Mona Samir, Hotel Management
Dear guest Randy, We would like to thank you for choosing and recommending the Windsor Copa. I am glad that you have enjoyed our location, in the very heart Copacabana, 1 block from the beach and from the great restaurants and stores of the area, as much as you have enjoyed the service provided by our staff. Warm regards from Rio de Janeiro! Mona Samir
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything works as it should

Posted Feb 26, 2017
The hotel, which is beautifully located a block from Copacabana Beach and 3 blocks from the metro, operates well in every day, including a bounteous buffet breakfast included in the room rate.
Comment from Hotel Management
Feb 28, 2017 by Mona Samir, Hotel Management
Dear guest, thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. I am glad you have enjoyed our location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and stores of the area, as much as you enjoyed the service provided by our staff. Looking forward to welcoming you soon back at Windsor Copa Hotel. Warm regards from Rio! Mona Samir
4 out of 5
by Irwin

Great Location in Copacabana

Posted Feb 20, 2017 on Hotels
A nice hotel, in a very convenient location. My room was very small, with a window, but absolutely no view at all, just another wall. I was solo, and two people would be tripping over each other. No coffee, no ice, although both available from room service for $.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear guest Irwin, thank you very much for your comments regarding your recent stay with us at Windsor Copa Hotel. We are glad that you have enjoyed our prime location in the very heart Copacabana, 1 block from the beach and from the great restaurants and stores of the area. Regarding your comments about the room, we recommend you to book a Superior room next time since it’s bigger. Looking forward to welcoming you soon back at Windsor Copa Hotel. Sincerely, Mona Samir
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Excellent service and great breakfast. Thanks, CC
Comment from Hotel Management
Feb 28, 2017 by Mona Samir, Hotel Management
Dear guest, thank you very much for your great comments regarding your recent stay with us, at Windsor Copa Hotel. I'm glad that you have enjoyed the various aspects of our hotel, such as the varied breakfast with a large selection of fruits, juices and breads and service. We appreciate your comments and we hope to welcome you back in Rio soon. Warm regards from Rio! Mona Samir
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Great Service and great location!

Posted Feb 13, 2017
I stayed with my family at this hotel in Rio for 7 days, and it exceeded my expectations, I will hightly recommend! - Friendly Staff - Comfortable and Clean Rooms - Great Location - Good Breakfast - Good Wi-fi Internet - Well maintained common areas. If you are looking for a Hotel with a great location, service and value ... Look no further!
Comment from Hotel Management
Feb 28, 2017 by Mona Samir, Hotel Management
Dear Mr. Alex, In the name of all our staff I would like to express our gratitude for your comments. It is a pleasure to hear that you were satisfied with our services. We will be informing our staff of your positive observations to motivate them even further. We are really happy that your overall impression about the hotel was excellent, so we hope to have the opportunity to welcome you again soon. Warm regards from Rio! Mona Samir
5 out of 5
Recommended
for Couples
by A verified traveler

Good location, very nice

Posted Jan 3, 2017
Pros: location
Cons: parking
Location: Near the metro, many supermarkets and bars and easy access to other beaches and sightseeing tours
We arrived on the 28th and with departure on January 1, 2017, no doubt the location is excellent, located on the back street of the beach, for the kids it has little space, there is no pool and small parking for cars and it was not in the package. The room adequate. The staff are excellent.Ideal for short stay and more for businessmen and couples.
Comment from Hotel Management
Jan 3, 2017 by Mona Samir, Hotel Management
Dear Guest, We would like to thank you for choosing the Windsor Copa on your recent trip to Rio, and also for taking your time to help us through your comments. I'm sure that they will be of great value to other travelers. Sincerely, Mona Samir
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Just a block away from Copacabana beach

Posted Nov 19, 2016
Pros: Location & price
Cons: Property will eventually be updated
Location: Beach is just a stone throw away. Easy access to shopping and restaurants. Metro is nearby to provide transportation to all attractions.
Older hotel in excellent location close to the beach an Metro. Excellent breakfast. Friendly staff
Comment from Hotel Management
Nov 20, 2016 by Mona Samir, Hotel Management
Dear Mrs Jack, Thank you very much for your time to leave us a comment about Windsor Copa Hotel. I am glad that your stay with us was enjoyable. Kind regards,
5 out of 5
by Aaron from Colorado

Great hotel, good value.

Posted Sep 1, 2016 on Hotels
We went for the Olympics and they had great service. The doorman was always waiting for you and would assist you in finding a taxi. Also they had many workers that either spoke English very well or knew enough to easily talk to them. The walk to the beach is very nice, and there are several great restaurants right next to the hotel. I would definitely recommend the Windsor Copa to anyone visiting.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear guest Aaron, Thank you so much for your superb review about your recent stay with at Windsor Copa Hotel. We are thrilled to hear how much you have enjoyed our great level of services. We hope to welcome you back soon, to enjoy a little more of our prime location and services. Best regards, Mona Samir
2 out of 5
by A verified traveler from Arkansas

Price gal Ching for families with children

Posted Aug 10, 2016 on Orbitz
Pros: This hotel was clean, although the mirror was broken and we saw a couple of insects in the room. I think this is normal for any hotel though.
Cons: this hotel needs to be more friendly to families and travelers. They should not take advantage of families with more than one child. I hope the Windso
Location: This hotel is about two maybe three blocks away from Copacabana Beach and there are quite a few American restaurants in the near for sanity of two or
Price gal Ching for families with children After establishing a contract with this specific hotel, the agreed price we had was changed because we have two children instead of one. I agreement before traveling was to have two children and two parents. This hotel chose to charge for an extra child, after a negotiated pricing was established. If you have a family traveling to Brazil, stay away from this hotel! The hotel is nice it's two blocks away from the beach, and is clean. This individual hotel will take your money if they can find anyway possible to do so. Buyer beware. I highly suggest any family traveling to Brazil avoid the Windsor COPA because of their greedy billing practices. I'm not the only one to make this complaint I found out, stay at the winds were Atlantico. The Windsor Atlantico took care of us as a family of four, where the Windsor COPA Took advantage of us as a family, and as parents. Stay away!
Comment from Hotel Management
Sep 19, 2016 by Mona Samir, Hotel Management
Dear Mr Stan, Thank you for taking time to share your experiencewith us. We recommend you to read the terms and conditions of your reservation if you have any doubt about it. You can be sure that our guests needs are our priority, and our staff strives to make each guest's stay memorable and exceed their expectations. Sincerely, Mona Samir