Posted Nov 28, 2016 on Hotels
I really wanted to give Windsor Florida 5 stars. But I can't. I have stayed in a lot of hotels in Rio, and in virtually every respect, this hotel is superior to MOST of them. Staff is exceptional: professional, friendly and attentive. The facilities are in really great shape and one gets the distinct impression that the management and staff is paying attention to the details. The location is FANTASTIC! The Catete metro station is literally steps from the front door of the hotel, enabling you to get anywhere you want to go in Rio with ease. Moreover, the Catete area is nice, quiet and safe with loads of good restaurants and bars. If you want more selection, you can walk the short distance to the area around Largo do Machado and there are even more places to eat and shop. I loved this hotel. But it has a problem. In two words: Air Conditioning. It was fine during the day, but, apparently in a cost savings move, the ac becomes intermittent in the middle of the night. Each night, I woke up sweating profusely and had to throw off the blanket and sleep on top of the sheet. Then, later, I would wake up freezing. Never changed the thermostat setting in the room - equivalent of 72 degrees fahrenheit. The same exact thing happened in my subsequent stay at the hotel - different room on a different floor. Windsor Florida, you have everything going for you, but you need to fix this problem. Of all things, the most important thing a guest needs from a hotel is a good night's rest.