Ratings based on 752 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lane Cove, NSW, Australia

More than ample

Posted Aug 11, 2015
We had a good stay having arrived from Sydney on a Saturday night. We found several other hotels to be priced > $500USD so this was an affordable option. The room we had was small, clean, and all we needed for one night. Would probably have been fine for a few nights. Breakfast was ample, lots of choice and quite nice. All up a very cost effective and reasonable option which is well located towards the Ipanema end of Copacabana beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb value

Posted Aug 8, 2015
A half block from the beach. Suoer helpful and friendly staff. Excellent free wifi, a big help when you don't want to pay data roaming. Terrific breakfast buffet that blended standard favorites like scrambled eggs and waffles, with more exotic choices like an avocado smoothie. And most of all a great value.
Comment from Hotel Management
Aug 11, 2015 by Mirele, Hotel Management
Dear Guest, Thank you for your positive comments regarding your stay with us. We were very happy to know that you enjoyed our hotel and liked our staff attention and our servisse in general. Regarding the breakfast, we take a good care with all products available, trying to offer a good variety to our guests. Thanks again for your time and we hope to have you as a uest again. Best regards, Mirele Geiger General Manager
Comment from Hotel Management
Aug 11, 2015 by Mirele, Hotel Management
Dear Guest, Thank you for your positive comments regarding your stay with us. We were very happy to know that you enjoyed our hotel and liked our staff attention and our servisse in general. Regarding the breakfast, we take a good care with all products available, trying to offer a good variety to our guests. Thanks again for your time and we hope to have you as a uest again. Best regards, Mirele Geiger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Everything is small. .. but quite nice.

Posted Jul 6, 2015
Rooms are small, but nice. The rooftop pool and view is very small. The elevators are small.
Comment from Hotel Management
Aug 11, 2015 by Mirele geiger, Hotel Management
Dear Jim, Thanks for you comments regarding your stay with us. Your opinion is very important, we are always trying to improve to better accomodate our guests. We hope to have you as a guest again. Best regards, Mirele Geiger General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Campinas

Tudo dentro do previsto!

Posted Jun 1, 2015
Foi boa! Achei o quarto muito claro ao amanhecer...
Comment from Hotel Management
Jun 2, 2015 by Mirele, Hotel Management
Prezado Silvan, Obrigada pelo parecer referente a sua hospedagem conosco. Ficamos felizes que a sua estadia foi satisfatória. Agradecemos a escolha de nosso hotel. Abraços, Mirele Geiger Gerente Geral
5 out of 5
Recommended
for Families
by davi igor from Fortaleza

Não tenho o que reclamar!

Posted May 31, 2015 on Hotels
Tivemos uma ótima impressão do hotel, estávamos com uma bebê e todos foram solícitos com as nossas solicitações. A limpeza do quarto nos dias que passamos foi muito boa, deixamos tudo no quarto e eles o limparam sem tirar nossas coisas do local. O café da manhã foi perfeito, muitas variedades e atenção por parte dos funcionários. Tivemos um problema na hora que fizemos a reserva e eles nos ajudaram a resolver. Os funcionários do hotel estão de parabéns.
Comment from Hotel Management
Aug 8, 2015 by Mirele Geiger, Hotel Management
Prezado Davi, Que alegria receber os seus comentários referente ao nosso hotel e saber que causamos uma ótima impressão. Ficamos muito felizes que nossos funcionários ofereceram um atendimento solícito e eficaz. Referente ao nosso serviço de café da manhã, estamos sempre procurando oferecer a melhor qualidade possível de produtos para satisfazer a primeira refeição de nossos hóspedes. Esperamos recebê-los novamente. Um grande abraço, Mirele Geiger Gerente Geral
5 out of 5
Recommended
for Business Travelers
by LILIANE from Spring, Texas

Great staff, great location, great breakfast!

Posted May 29, 2015 on Hotels
If there is one hotel I have been to where staff really are super friendly and genuinely nice, it would be this hotel. The amount of calls and foot traffic alone does not stop the front desk staff from being super awesome at their jobs! Thank you Gevana, Felipe, Edien (?), and another member whose name started with a "J". They were all so helpful. My shuttle was set for 3 pm, they were kind enough to allow me two extra hours even though check out is at noon. The hotel is half a block's walk from the beach (point 5). The rooftop pool is a bit small but offers a great view of the beach. There is also a bar in the rooftop. You get a fantastic deal with this booking because breakfast is included. Ever been offered breakfast at a hotel but were disappointed? Oh no, not here. My jaw dropped when I came into the restaurant for breakfast. I did not realize I was getting so much food. It was like brunch!
Comment from Hotel Management
Aug 8, 2015 by Mirele Geiger, Hotel Management
Dear Liliane, Thank you very much for such nice words regarding our hotel. We were very happy to receive your comments and your nice compliments. It´s very motivated to have this positive feedback to all employees, thanks once more! We will be very happy to have you as a guest again in a future opportunity. Best regards, Mirele Geiger General Manager
2 out of 5
Recommended
for Personal Event
by Dominique from Paris

I would not stay there

Posted May 27, 2015 on Hotels
A small and noisy room with nearly no light from outside. Not a recommended place to stay. Staff pretty unfriendly, especially the security personnel.
Comment from Hotel Management
Aug 1, 2015 by Mirele Geiger, Hotel Management
Dear Dominique, Thanks for your time in telling your experience in being a guest in our hotel. We are sorry that you didn´t like the room you stayed. Regarding the security personal, we really have very strict rules concerning the companions inside the guest´s room for the own guests security. Sincerely, Mirele Geiger General Manager
5 out of 5
Recommended
for Personal Event
by Ian from Irvington, AL

Excellent service.

Posted May 24, 2015 on Hotels
Ive stayed here a few times in the past. My only complaint is the sound. Like most hotels in Brazil, there is no carpet which makes the sound travel very easily down the hallways. But the food here is decent and the service by the staff is some of the best. They help you with anything. Also, every time I've ever asked for a late checkout they gave it to me considering that they wasn't booked up.
Comment from Hotel Management
Aug 8, 2015 by Mirele Geiger, Hotel Management
Dear Ian, Thanks for your time in sharing your experience in being a guest at the Windsor Martinique Hotel. We were very happy to know that our staff could be helpful and have your concerns solved. Regarding the sounds I really apologize, but we don´t have carpets at the coridors for the alergic guests and because our climate is mild all year long. We hope to have you as a guest again. Best regards, Mirele Geiger General Manager
1 out of 5
by A verified traveler from London UK

Terrible Hotel. I will never stay there again.

Posted May 23, 2015
Pros: Nothing
Cons: Everything must improve.
Location: The only good thing, is location
Horrible, drty, staff rude and the room is very small tiny.
Comment from Hotel Management
Jun 2, 2015 by Mirele, Hotel Management
Dear Carlos, Thanks for your comments. We would really apreciate if you could contact the hotel regarding your experience. We are always trying to offer the best experiece in our hotel and more information about your stay it will be very important for improving the negative points. Sincerely, Mirele Geiger General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Pros: Localização
Cons: preço, tamanho dos quartos.
Location: ótimos
Boa localização, preço razoável, bom café da manhã. Apertado como todos os hotéis em copacabana
Comment from Hotel Management
May 15, 2015 by Mirele Geiger , Hotel Management
Prezado hóspede, Agradecemos os seus comentários referente a sua experiência em hospedar-se conosco. Realmente possuímos uma excelente localização e um excelente custo-benefício se comparados a outros hotéis de Copacabana. Esperamos recebê-lo novamente em nosso hotel. Atenciosamente, Mirele Geiger Gerente Geral