Ratings based on 31 Verified Reviews

2.8 out of 5
50% of guests recommend
2.6 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Sarita

Ganga Beach Resort

Posted May 28, 2017 on Hotels
Highly recommend this hotel. Great front desk staff. The view is spectacular. Recommend white rafting as well.
2 out of 5
by A verified traveler from Melbourne

Pool under repair long grotty room

Posted May 8, 2016
Originally we were put in a no star grotty room that definitely wasn't what we booked. I went and complained showed the booking again and we were moved to a more acceptable room on the top floor (no elevators to the rooms - steps that go on forever). The reason for staying here was the pool which I was told would be fixed the next day - it was clear it would never be avail during our stay. Very disappointed as it was very very hot. Breakfast was the only positive.
Comment from Hotel Management
May 18, 2016 by Hotel Management, Hotel Management
We are really sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. We are constantly reviving our services and we hope that your will give us a second chance to help change your view about our services.
2 out of 5
by Sudhanshu from Kurukshetra

Not so fun Ganga Beach Resort

Posted Mar 28, 2016 on Hotels
I had booked 4 rooms in this hotel. Me along with my friends were totally disappointed with the condition of the rooms. The television was broken. There was no wifi in the room. Only in the lobby and restaurant area. The food was overpriced( glad that we had complimentary breakfast). The bathtub was broken. It couldn't hold water. The checkin-checkout time was mentioned 2PM-2PM on hotels.com, however, the hotel staff asked me to evacuate before 11AM. That was totally unexpected and rude. The only good thing about this hotel was the river ganges flowing near it. Nothing else. Trust me you wont pay that much money just for seeing Ganges. It was a totally bad experience and I suggest you to look for any better hotels.
Comment from Hotel Management
Jul 23, 2016 by Hotel Management, Hotel Management
We are really sorry to hear that you did not like our services. We are constantly reviving our services and we hope that your will give us a second chance to help change your view about our services.
2 out of 5
by A verified traveler

Ridiculously over priced. Nothing like description

Posted Mar 19, 2016
I was sorely disappointed when I was taken to my room. I was paying $60 for a deluxe room, and I got what looked like a run down, old, unloved, cramped, room that was barely worth $15. I requested to be moved, into the room that was described here on expidea. They fobbed me off for two hours. With persistence I was moved. But the room was still nothing like the described room here. The bathrooms have tiny showers that barely dribbled. Some serious scum and mould cover the floors. The only thing this hotel has going for it, is its view. But you can get this same view, at most places in Rishikesh, for a third of the price. The food in the restaurant was over priced, and relatively tasteless in comparison to the delicious food I've experienced else where. Would definitely NOT recommended, unless you want a giant hole in your budget, that was not worth it.
Comment from Hotel Management
May 18, 2016 by Hotel Management, Hotel Management
We are really sorry to hear that you were not happy with our services and rooms and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.
5 out of 5
by Rajdeep from Mumbai

Breathtaking view

Posted Jun 6, 2015 on Hotels
Excellent location. The view from the balcony was excellent. Gangaji flowing touching the wall of the hotel and the mountain. What else you need early in the morning while having a cup of tea.
Comment from Hotel Management
Jul 23, 2016 by Hotel Management, Hotel Management
We appreciate your kind words for us and also looking forward to see you stay with us again.
1 out of 5
by Vishal from Mumbai

Worst Hotel stay ever

Posted Jun 1, 2015 on Hotels
The Hotel stay was a total disaster. I had booked a higher category room by paying more. The room features advertised were very attractive including a in room jacuzzi etc. However the room given to us was completely un inhabitable. It looked like some old warehouse with broken walls and an unhygenic washroom and no service at all. After fighting a lot and arguing a lot with the management and making several complains with Hotels.com, did they give us the promised room. so basically the management was trying to con us by charging us for a superior room but offering us the worst possible cheapest room. Had we not fought we would have had to spend the night in a broken down room at the rates of an executive room. My suggestion, be very careful and also be ready for a fight with the management if you book this Hotel
Comment from Hotel Management
Jul 23, 2016 by Hotel Management, Hotel Management
We are sorry to hear that you did not had a good experience with us. We apologize for all the inconvenience and we assure you that we are working towards the same. We are constantly reviving our services and we hope that your will give us a second chance to help change your view about our services.
2 out of 5
by A verified traveler

Nothinge like the website pictures

Posted May 8, 2015
If you pay good money for a specific hotel that you are sold on the Web and the hotel pictures make the hotel look amazing(and we're clearly taken years ago) but when you arrive at the hotel it is run down and in need of a make over for safety as well, this makes it false advertising .....I was shocked at the condition of this hotel and will not stay again.
4 out of 5
by sukadeb

Posted Mar 13, 2015 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Hotel Management, Hotel Management
Thank you for taking time to rate our services and your stay experience with us.
1 out of 5
by Ss from Puna

Not for people with leg issues

Posted Apr 30, 2014 on Hotels
Not using it again
Comment from Hotel Management
Sep 6, 2014 by Hotel Management, Hotel Management
we are sorry to hear that you were unsatisfied with the stay kindly let us know what triggered this and also hope that you will give another opportunity to change our impression on you
4 out of 5
Recommended
for Everyone
by Omi from UK

Rooms with a common balcony

Posted Nov 29, 2013
Pros: The situation and the spaciousness of the rooms.
Cons: The maintainance of the rooms could be better.
Location: The location is good for a quiet and pleasant stay and near enough to get to the town. One could walk and do water sports. Or use it a base to explore
We had 3 spacious rooms on the first floor with a very good view of the surrounding area. The rooms included a separate sitting area and a dressing area. We had breakfast on the balcony every day and it was glorious. The staff were very obliging, especially helping our 89 year old mum in and out of chairs and also allowing her to use the easy routes to get back to the room. The hotel gave us information and booked the rafting on the Ganges River. It was a very good experience. Access to Wi fi was good in the main hotel. Walks to the river were interesting. Although the rooms were comfortable, they just needed a little repairs e.g one room had no tap tops oin the spare(dressing room) and another the taps leaked. The food was good
Comment from Hotel Management
Jan 3, 2015 by Hotel Management, Hotel Management
thank you for your kind words and we are glad to hear that you loved your stay with us and that our services were of satisfactory level Thank you for giving us an opportunity to serve you. Hope to see you again