“Le personnel était très accueillant et sympa à l’écoute de chaque besoin, une adaptation à la langue, que ce soit italien, anglais français etc énorme, parking pour pouvoir stationner sa voiture, salle de sport qui fait parfaitement l’affaire un petit déjeuner très copieux, l’hôtel était bien entretenu”
“Our host, Simone, was so very helpful, friendly, and accommodating. He really made our visit seamless and special. We decided to stay an extra night and Simone was very happy to help us. I feel like we made a new friend. The room itself was comfortable, the AC worked well, and it was central to public transportation. We would definitely visit Hotel Universo again.”
“when we arrived the private parking was broken so each time we parked we had to go to reception pick up a remote then park the car and return it ,the car parknwas full of rubbish and very dusty
the lifts kept breaking down and the builders were using them to move heavy tiles all the time ,all floors were dirty and dusty with obvious repairs underway
one night when I returned to my room I had a nasty fall twisting my ankle and bruising my big toe ,the room was flooded with a bad water leak while……