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Reviews of Greenview Inn Riverhead

2 out of 5
Greenview Inn Riverhead
1433 W Main St, Riverhead, NY

Reviews

5.8
Rating 10 - Excellent. 65 out of 347 reviews" "
Rating 8 - Good. 73 out of 347 reviews" "
Rating 6 - Okay. 63 out of 347 reviews" "
Rating 4 - Poor. 49 out of 347 reviews" "
Rating 2 - Terrible. 97 out of 347 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Place is under construction (not a single place to sit down inside) - small back-end reception with a tiny hole for peering into service manager. When I checked in the person was watching a sports game, and really had no interest in checking me in. Seemed very inconvenienced. Room was fine no issues - but there is nothing around the area and I would recommend paying extra elsewhere, or staying more central in River Head.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Decoursey on Mar 8, 2024
It was great having you at our hotel. Thanks for your comments.

6/10 Okay

Ryan

Disliked: Staff & service, property conditions & facilities, room comfort
I wouldn’t do it again.
Pushed out because they wanted room for people to stay 3 hours. We used the app to save money and they didn’t like that we saved money and didn’t pay enough for their liking. The manager has a good heart but is all about money and the place is falling apart. After 4 days he made us change our room and complained about his bills.
Stayed 1 night in Jan 2024
Response from Decoursey on Mar 8, 2024
It was a pleasure having you stay at our hotel. Thanks for your feedback.

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Decoursey on Mar 8, 2024
It was great having you. See you again soon.

4/10 Poor

Muhammad

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The staff is very rude.
Stayed 1 night in Dec 2023
Response from Decoursey on Mar 8, 2024
Thanks for staying at our hotel. Your comments are on record.

10/10 Excellent

Ryan

Stayed 1 night in Jan 2024
Response from Decoursey on Mar 8, 2024
It was great having you visit. Thanks for your comments, See you soon.

4/10 Poor

Timothy

Stayed 1 night in Dec 2023
Response from Decoursey on Mar 8, 2024
Thanks for visiting our hotel. Your feedback is on record.

10/10 Excellent

Ryan

Stayed 3 nights in Dec 2023
Response from Decoursey on Mar 8, 2024
It was great to have you staying at our hotel. Than you kindly for the comments.

2/10 Terrible

Deborah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I returned to Greenview after stay 3 night and initially thought that their new rooms that were being constructed were really nice and I was the first person to stay in that room. Right away the Wi-Fi was not working because the construction had damaged their Wi-Fi wire so there was no Wi-Fi available I noticed a few things that were concerning with the construction in the room for one there was a large gaps in the AC unit that you could see right out the front of the building the spacing around the edges. Also when taking a shower the knob for the water would not go all the way to the hot indicator therefore there was no hot shower it was not installed properly. When I booked the room I couldn't get on to my app for Expedia so I wasn't going to be able to get the pricing that was on their website for that hotel when I looked at the pricing that they had displayed on the counter it was a lot more than what was said to me that I was paying I had to discrepancy with the manager he said he would give me a discount since I was staying for the 3 days and basically I just got the same price that I would have gotten at Expedia. When I came back only because it's the only place I can go to where is close enough to be near my daughter who I was helping at the time and was easier to stay at a hotel than drive back home everyday. The staff was very rude and unhelpful I happen to get the exact same room that I had gotten in the past about a month prior and everything that was unacceptabl
Stayed 1 night in Dec 2023
Response from Decoursey on Mar 8, 2024
It was a pleasure having you visit our hotel. Thanks for your feedback.

8/10 Good

Anthony

Stayed 2 nights in Dec 2023
Response from Decoursey on Mar 8, 2024
It was a pleasure having you. Thanks for the feedback.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient!
I love Riverhead as well as Greenview have stayed several times quick, easy and all comfortable and reliable. Clean and nice and warm this time of year. They are great, will definitely be staying there again.
Stayed 2 nights in Dec 2023
Response from Decoursey on Mar 8, 2024
It was great having you at our hotel. See you again in the near future.

4/10 Poor

D.A

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like the grounds in the back by the river it's a nice quiet dock to see the water
Stayed 1 night in Dec 2023
Response from Decoursey on Dec 16, 2023
It was great having you.Thanks for your feedback.

4/10 Poor

Lisa

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Scary.
No tell motel at its most basic level. Rents by the hour. Spend a bit more for safety. We did not feel safe.
Stayed 1 night in Nov 2023
Response from Decoursey. on Dec 16, 2023
Sorry that you did not have a great visit but it was a pleasure having you here.Thanks for your feedback.

2/10 Terrible

Jermaine

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Decoursey on Dec 16, 2023
Thank you for visiting our hotel.Your feedback is on record.

8/10 Good

Juan alberto

Stayed 8 nights in Nov 2023
Response from Decoursey on Mar 8, 2024
Thanks for visiting, your feedback is on record.

8/10 Good

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second visit!
Stayed 3 nights in Nov 2023
Response from Decoursey. on Dec 16, 2023
Thanks for visiting our hotel and thanks for the feedback.

2/10 Terrible

eleen

Disliked: Cleanliness, staff & service, property conditions & facilities
No luggage rack, no tissue,, no coat hanger.Only two bath towel.
Stayed 1 night in Nov 2023
Response from Decoursey on Nov 20, 2023
Thanks for staying at our hotel and thanks for your feedback which is on record..

2/10 Terrible

harry

Disliked: Cleanliness, property conditions & facilities, room comfort
pay less, get less!!
checked in at 5pm ... im not gonna say mch about the check in .... the room had a smell of air cleaner that could choke a cow....... i had to air the room out.... problem is it was 33 degrees out and the room got cold..... i didnt know that you cant control the heat..... i slept with my cloth on and a sleeping bag on top of the bed and woke up at 5am to get out ,,,, it was 50 degrees when i woke up..... maybe they turned the heat on?
Stayed 1 night in Nov 2023
Response from Decoursey on Nov 20, 2023
Thanks for staying at our hotel and thanks for your feedback as we continue working on improving our facility. Hoping to see you again in the near future.

10/10 Excellent

sabra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from James on Nov 4, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

8/10 Good

Aminata

Stayed 1 night in Oct 2023
Response from Decoursey on Nov 20, 2023
It was a pleasure having you at our hotel. Thanks for your feedback.

10/10 Excellent

Noelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff Was Very Helpful, Thank You
Stayed 1 night in Oct 2023
Response from James on Oct 25, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from James on Oct 25, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Experience!
I stumbled on this Hotel while traveling, it was a very pleasant experience from accomodations to service. I would highly recommend.
Stayed 1 night in Oct 2023
Response from James on Oct 23, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms in the 1rst fl too noisy
Stayed 2 nights in Oct 2023
Response from James on Oct 22, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things you mentioned.Hope you can enjoy your stay next time.Thanks again for choosing us.

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel friendly and very professional
Stayed 2 nights in Oct 2023
Response from James on Oct 17, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from James on Oct 18, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. We will strive to improve to get your better review next time.Thanks again for choosing us.

2/10 Terrible

Apu

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
there cheaking system poor and there staff
Stayed 1 night in Oct 2023
Response from James on Oct 16, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things you mentioned.Hope you can enjoy your stay next time.Thanks again for choosing us.

2/10 Terrible

Daniel

Stayed 1 night in Oct 2023
Response from Decoursey on Nov 3, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things you mentioned.Hope you can enjoy your stay next time.Thanks again for choosing us.

6/10 Okay

Leonides

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Liked that it was near a body of water, didn't like the feeling of lack of security (open gates, people knocking at our door)
Stayed 1 night in Oct 2023
Response from James on Oct 11, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things you mentioned.Hope you can enjoy your stay next time.Thanks again for choosing us.

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our runaway from reality
Excellent Excellent Everyone! Pleasant site Manager Yusoff! To the nite staff with Eric and the cleaning staff!! Everyone a🙏 to work with We are going back in November!! Room already booked Rooms are being upgraded as we speak We were able to stay in one.
Stayed 3 nights in Oct 2023
Response from James on Oct 10, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, clean room
Stayed 2 nights in Oct 2023
Response from James on Oct 9, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from James on Oct 8, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from James on Oct 8, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things in all the respects.Hope you can enjoy your stay better next time.Thanks again for choosing us.

10/10 Excellent

Chisr

Response from James on Oct 7, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

8/10 Good

Shelton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from James on Oct 3, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things in all the respects.Hope you can enjoy your stay next time.Thanks again for choosing us.

10/10 Excellent

Edwin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from James on Sep 23, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. We will strive to improve to get your better review next time.Thanks again for choosing us.

6/10 Okay

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from James on Sep 23, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things you were not satisfied.Hope you can enjoy your stay next time.Thanks again for choosing us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from James on Sep 5, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. We will strive to improve to get your better review next time.Thanks again for choosing us.

10/10 Excellent

Tanisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Sep 2023
Response from James on Sep 4, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. Thanks again for choosing us.

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2023
Response from Decoursey on Sep 18, 2023
It was an honor having you at our hotel. Thanks for the feedback. See you again soon.

8/10 Good

Robert, Bowie

Stayed 1 night in Aug 2023
Response from Decoursey on Sep 18, 2023
It was great having you. Please come again soon. Thanks for the feedback.

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty , bugs everywhere, when it was time to check out the didn’t wanna return my $100 deposit it was a horrible experience!! I would never go back there again !!! Also as being an member for so long I feel very disappointed I was even referred a room like this I was with my child as well ! It just was one of the worst experiences ever !!!!
Stayed 1 night in Aug 2023
Response from Decoursey on Sep 4, 2023
Sorry you did not enjoy your stay but thanks for your feedback...

8/10 Good

steven

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Decoursey on Aug 8, 2023
It was an honor to have you at our hotel. Thanks for your feedback as we continue to work on improvements.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
most important thing for us is cleanliness and it was. gave it 4 stars because the property can use an overhaul.
Stayed 1 night in Jul 2023
Response from James on Aug 2, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things in all the respects.Hope you can enjoy your stay next time.Thanks again for choosing us.

10/10 Excellent

Irma

Stayed 1 night in Jul 2023
Response from James on Jul 24, 2023
Thank you very much for taking the time to review our property. It is always heartwarming to hear the positive comments. We will strive to improve to get your better review next time.Thanks again for choosing us.

4/10 Poor

Monica

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Too pricey for such a property
Stayed 1 night in Jul 2023
Response from Decoursey on Jul 20, 2023
Thanks for your feedback as we continue to work on improvement.

6/10 Okay

Boodhia

Stayed 2 nights in Jul 2023
Response from James on Sep 4, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things in all the respects.Hope you can enjoy your stay next time.Thanks again for choosing us.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
great place! nice staff and clean.
Stayed 1 night in Jul 2023
Response from Decoursey on Jul 17, 2023
It was a pleasure having you stay at our hotel. Thanks for the feedback.See you again soon.

2/10 Terrible

Craig

Stayed 1 night in Jun 2023
Response from James on Jul 24, 2023
Thank you very much for taking the time to review our property. We are in the process of upgrading and will improve the things you might not be happy for.Hope you can enjoy your stay next time.Thanks again for choosing us.

2/10 Terrible

Harry R

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't even go in...this property is terrible, and whoever ran the front desk has an attitude problem I've never seen before.
Stayed 1 night in Jun 2023
Response from Decoursey on Jun 24, 2023
I am so sorry that you had a poor experience but thanks for taking the time out of your schedule to convey your sentiments as we continue to work on the improvement of our facility. I am sure on your next visit you will change your opinion of Greenview..Your opinion matters to us.Again.thank you kindly.