Ratings based on 164 Verified Reviews

4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Beautiful hotel

Posted May 20, 2017
Staff were wonderful and the room was great.!! The location was close to everything.
Comment from Hotel Management
May 25, 2017 by Nhi Nhi Team , Hotel Management
Dear Steve , Thank you for leaving us such a lovely note on Expedia following your recent stay at Nhi Nhi Hotel. We are delighted that you chose to stay with us and we lived up to your expectations. We are happy you both enjoyed many aspects of the Hotel, including location and our room , that your stay was pleasant and your appreciated the service provided by our colleagues. We will look forward to welcoming you back to the Hotel again in the future for another memorable visit. Best regards,
4 out of 5
by Patricia

Posted Apr 19, 2017 on Hotels
Comment from Hotel Management
May 7, 2017 by Nhi Nhi Team, Hotel Management
Dear Patricia, Thank you so much for leaving us a high rating on Expedia . We are thrilled to read that you had an absolutely enjoyable experience with our signature Nhi Nhi service. Once again, thank you for staying with us and look forward welcoming you again . Best Regards, Nhi Nhi team
5 out of 5
by Alex

Perfect location for Ancient Town

Posted Apr 13, 2017 on Hotels
Nice ltitle hotel. Was not very busy when we were there but I can see it getting quite loud in the rooms if the hotel was full.
Comment from Hotel Management
May 7, 2017 by Nhi Nhi Team, Hotel Management
Dear Alex Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay. We look forward to your return when I hope we will earn five stars again . Kind regards, Nhi Nhi Team
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great price and location.

Posted Apr 6, 2017
Room was very comfortable and price was right. Great walking to main areas and staff were friendly. Pool is deceiving so if you want a good pool then this hotel is not for you. How ever everything else was great. Hoi An is worth visiting its beautiful.
Comment from Hotel Management
May 7, 2017 by Nhi Nhi Team , Hotel Management
Dear kylie, Thank you for taking your time to express your thought about our hotel and staff. We are glad that you love the room at Nhi Nhi hotel. The hotel's location is located at a city center and nearby to an airport, so that the guests can go out for many local restaurants, shops and coffee shop . Once again, thank you for staying with us and look forward welcoming you again Best Regards, Nhi Nhi Team
3 out of 5
by A verified traveler

Not a 3-star hotel

Posted Apr 1, 2017 on Hotels
Booked this hotel based on the high score of reviews left by other travelers. Disappointed with the condition of the hotel. It's not a 3-star hotel. It feels more like a motel or 1-star facility. The hotel is old and dated. The room smelled mildew; slippers provided were old and shabby looking as they were worn by previous guests; water from shower head sprayed outward and not centered resulting having too little water hitting your body unless you held the shower head close to you. Discrepancies from hotel description included: Breakfast was not buffet but ordered from menu; no free area shuttle. Make sure you have enough VND to check out. Hotel does not accept credit card for payment because they don't have credit card machines. Staff was friendly and helpful over all. Only one person spoke fluent English and other staff all relied on her. Misquoted the price for the private car to the airport. We were told that it costs 200k VND per vehicle but it was US$20 (457k VND) when we signed the receipt.
Comment from Hotel Management
May 7, 2017 by Nhi Nhi Team, Hotel Management
Dear Guest Thank you for a review about your stay at Nhi Nhi hotel. We are so disappointed that your experience was not what we committed to our service and our hotel condition. On the other hand, we take your comment serious, so please rest assured that your comment will pass it to our management team. Once again, thank you for staying with us and look forward welcoming you again to allow another chance to prove you about our service and our improvement. Best Regards, Nhi Nhi team
5 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Breakfast was great!! Room was nice and quiet. Very clean. Hotel staff are very kind.
Comment from Hotel Management
Mar 26, 2017 by Nhi Nhi Team, Hotel Management
Dear Guest, Wow, what an amazing 5* review! It was such a big pleasure to meet you and to offer you such a wonderful experience here. Thank you so much for taking the time to leave this review and giving us motivation to continue doing our best for all our guests. Kind regards, Nhi Nhi Team
4 out of 5
by Ryan

Great stay at Nhi Nhi

Posted Mar 14, 2017 on Hotels
Arranged a transfer for us from Da Nang airport without any issues. Short 10 minute walk to lovely old town and included breakfast was tasty and generous. Offered a ton of tour and area information althoguh we didn't use any. Short cab ride to An Bang beach. All in all a comfortable stay.
Comment from Hotel Management
Mar 26, 2017 by Nhi Nhi Team, Hotel Management
Dear Ryan, Thank you for taking the time to share your experience with us! It was such a big pleasure to meet you and to offer you such a wonderful experience here. Thank you so much for taking the time to leave this review and giving us motivation to continue doing our best for all our guests. Kind regards, Nhi Nhi Team
5 out of 5
by Patrick

Posted Mar 12, 2017 on Hotels
Charming little hotel with room balconies hanging in an indoor atrium. Nice decoration. Extremely friendly and efficient service. Outstanding value for the price.
Comment from Hotel Management
Mar 14, 2017 by Nhi Nhi Team, Hotel Management
Dear Patrick, Thank you so much for your lovely words. We are very happy to hear that you had wonderful moments in our hotel. We will strive to provide with the best services to customers, so we hope that we will have an opportunity to welcome you back to the hotel in the near future. On behalf of Nhi Nhi Hotel, I would like to send you our best wishes. Regards, Nhi Nhi Team
4 out of 5
by Michael

Posted Mar 11, 2017 on Hotels
Fantastic staff who could not do enough for you. Excellent breakfast. Condion of hotel was a little tired but very clean. We thoroughly enjoyed our stay.
Comment from Hotel Management
Mar 14, 2017 by Nhi Nhi Team, Hotel Management
Dear Michael , Many thanks for taking the time to give us your feedback following your recent stay with us at Nhi Nhi Hotel . I was really pleased that you enjoyed you nights stay with us and enjoyed the genuine friendly hospitality provided by the great team at the hotel. My team and I are thrilled that you had a memorable time with us . We all hope that you get the chance to come and stay with us longer soon. My kindest regards, Nhi Nhi Hotel Team
5 out of 5
by Lise

Good hotel

Posted Feb 22, 2017 on Hotels
Good personne, good place, near everything,
Comment from Hotel Management
Feb 28, 2017 by Nhi Nhi Team, Hotel Management
Dear Lise , Many thanks for choosing our hotel during your trip and taking time to share your review with us. We are much delighted to read your comments that you enjoyed your stay with us. Your review will motivate our staff as their hard-work have been recognized by you. We will pass your comment to our staff . I hope that you will give us another opportunity and stay with us again. Best regards,