They called me to say that I had left one of my phones. When I got
back I realized that one of my salad dressings had burst iin the truck of my car. It was a mess. I'm handicapped and the staff just walked by me without a word. They didn't ask if l needed help or offer a rag, nothing. What happened to hospitality. I was in a large amount of pain and still am.
Comment from Hotel Management
Jan 26, 2017 by Julie, Hotel Management
Thank you for providing us with feedback, on a positive note I'm glad we were able to locate you to return your cell phone to you. I'm not sure why the staff would not assist you as that seems out of character for any of them. I do hope that you are feeling better. So sorry for the misunderstanding.