Ratings based on 437 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Moreno Valley Mall

Posted May 25, 2017
No trailer parking! Breakfast is adequate but coffee was terrible! It would be a great hotel if coming into town for the March Reserve Air Base air show, its only two miles away!
Comment from Hotel Management
May 26, 2017 by Guest Experience Manager, Hotel Management
Thank you for choosing to stay with us and for providing a review of your visit. We hope you enjoyed your stay in spite of not liking our coffee! I hope it will not deter you from staying with us again in the future. We appreciate your feedback. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

La Quinta Inn Moreno Valley

Posted May 15, 2017
The only thing I had a issue with, was my room key. The light would turn green, but the moment i turned the door handle to open, it was locked! Had to go to the front two times and they tried it and key worked. It kept doing it, that I just gave up!
Comment from Hotel Management
May 19, 2017 by Guest Experience Manager, Hotel Management
Thank you for choosing to stay with us recently, and for taking the time to leave your review. We are happy that you enjoyed your stay on the whole, although it is a pity that you had an issue with your room key. This is an unusual thing to happen, but we will undertake a review of all of our locks to ensure that this does not occur again. Thank you again for your review; we hope to welcome you back to our hotel very soon! Best wishes, Hotel Management
2 out of 5
by A verified traveler

decent hotel , not more than that

Posted Apr 30, 2017
Location was comfortable but rooms were not very clean and the staff was ok Had to wait for 10 min to check in when there was no one in line, but no staff either
Comment from Hotel Management
May 3, 2017 by Kalpesh, Hotel Management
I’ve received your review of La Quinta Moreno Valley. Looks like we dropped the ball on meeting your expectations.I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Rest assured your comments will be shared with our team.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice hotel for over night stay

Posted Mar 28, 2017
Staff was friendly, comfortable beds. Would have rated better if the housekeeping weren't blocking the hallway so early in the morning, the guests above us were noisy after 9:30 pm and if we were able to close the curtains to block the outside lights
Comment from Hotel Management
Mar 30, 2017 by Guest Experience Manager, Hotel Management
We're delighted that you enjoyed your stay with us! Thanks very much for your review, in particular your comments about how comfortable and clean your room was, and how friendly our staff are. We hope that you'll visit us again, we would welcome another opportunity to give you a perfect stay! Best regards, Hotel Management
5 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 31, 2017 by Kalpesh, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was clean and staff was friendly.

Posted Mar 25, 2017
Pros: The location was great for our stay in the area.
Cons: Nothing.
Location: The location was great for us near the hospital. Shopping and stores were close by.
Friendly hotel staff and breakfast was nice. Enjoy our stay and will visit again and recommend hotel to others.
Comment from Hotel Management
Mar 26, 2017 by Guest Experience Team, Hotel Management
Dear guest, we're delighted that you enjoyed your stay with us, and that you liked our location so much Thanks very much for your review, in particular your kind comments about how friendly our staff are. We are also pleased to read that you will stay with us again next time you are in the area. We look forward to welcoming you back again soon! Best regards, Hotel Management
5 out of 5
by Monique

Posted Mar 24, 2017 on Hotels
Definitely one of the best hotels I've stayed in. Courteous staff, yummy breakfast and everything u need is close by.
Comment from Hotel Management
Mar 31, 2017 by Kalpesh, Hotel Management
Thank you so much!
3 out of 5
by jeffrey

Friendly and clean but thin walls

Posted Mar 21, 2017 on Hotels
The walls were very thin.
4 out of 5
by Tony

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
2 out of 5
by Cesar

Great location with a disappointing outcome.

Posted Mar 18, 2017 on Hotels
The room I was given had a lot of flying bugs in it. One could not get a good nights rest because the mosquitoes were bugging you. The carpet smelled terrible and the odor was masked by a glade plug-in. I requested to be switched to another room and was told there were no more rooms available. I had to find another place for my mother to stay because she has COPD and the smell of the carpet was too intense. Check out was at noon, but for some reason on the day I checked out my card would not let me back into the hotel let alone the room itself. The time was 8:30am. Very disappointed on this stay.
Comment from Hotel Management
Mar 31, 2017 by Kalpesh, Hotel Management
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time