Posted Jun 15, 2016 on Hotels
I stayed for my son graduation in Riverside. But I didn't finish my 3 nights stayed because there is no WIFI, there is no cable TV, There is no elevator. I stayed in 3rd floor, it looks like haunted house. I'm not comfortable. They are selling their benefit but they don't care the clients. Its hard to find parking space. I will not come back there anymore.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Thank you for choosing the Santa Cruz Inn, Riverside. We are sorry that you had a bad experience with us. The hotel does provide a complimentary WIFI service to all guest , which does require a password on arrival. There are cable services provided to all guests in all rooms. The property is a HISTORICAL property which does have an historical ambience to it., so if one is not familiar with this kind of experience it would probably feel like a haunted house. Parking is LIMITED and all guests are aware of this upon check-inn.
Once again, thank you for choosing the Santa Cruz Inn.