Ratings based on 675 Verified Reviews

3.7 out of 5
70% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not A Safe and Secure Hotel

Posted Jan 13, 2018
Pros: The neon sign outside is amazing.
Cons: The system they use to clean needs to be re-done. Rooms should be opened one at a time during cleaning, not all open at the same time. It's unsafe.
Location: Mission Inn and a quaint downtown area to explore about a mile away with lots of shops.
I was not expecting the Ritz, but there were three main concerns that compelled me to give a 3 star review. 1- THE SMELL The room appeared clean but smelled so musty that even with the opening the window wide immediately upon arrival, I did not know if I would be able to air it out enough to sleep comfortably.Switching rooms was not an option as the front desk clerk told me she was giving me the last available room. Luckily I had air freshener in my car. 2-THE CLEANING POLICY On Saturday, I left around 9am & put up the sign to have the room cleaned so they would know it was empty. When I returned around noon, all of the hotel room doors in the middle section, upstairs and down were wide open. The hotel faces the street so anyone could walk in to any of the rooms and steal from them. The way they clean the rooms is that one person gathers the used towels for inventory and then opens the curtains, windows and door. A team of two then cleans the room and closes the door, still leaving the window open and items inside the room visible. As a single woman I don't like this one bit and feel like if it has not jeopardized safety yet, it will soon. My room was wide open, but not cleaned. I had to empty my own trash and request fresh towels 3-RANDOM GUY PLAYING ELECTRIC GUITAR BY THE POOL The entire time I was at the hotel from Friday night until Sunday morning there was a guy in a blue jacket playing guitar in the pool area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Jan 3, 2018
There was a bunch of nats flying around in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

nice hotel/ nice staff/close to downtown,

Posted Jan 3, 2018
Pros: clean , friendly polite staff , comfortable , presentable environment.
Cons: free breakfast
Location: near downtown , tourist attraction areas.
Staff are friendly, polite, hotel rooms clean , may become better with free breakfast .
2 out of 5
by A verified traveler from bakersfield ca

big mistake

Posted Dec 18, 2017
Pros: location
Cons: remodel
Location: close to downtown
we arrived could find anyone in office had to look for her then went to room 24in old tv the floor in the bathroom was not mopped ice machine out of order could hear people next door never again i'm sorry
2 out of 5
by A verified traveler

Hotel in Down Town Riverside

Posted Dec 9, 2017
Looks good on the out side, but beware has really thin walls and can hear next door neighbors.. when my kids and I stayed the guest next to us decided to have people over and kept me up all night. The only positive thing is location is close to the Mission Inn if interested in the festival of lights.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Rooms are well decorated and clean.! Bed was comfy, dirtect tv is always a plus.. would definitely come back again
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Posted Nov 25, 2017
Only stayed one night with my 8 year old. It was clean. Direct tv kept cutting out but the staff was in top of it. Cleaner than I expected.
4 out of 5
Recommended
for Everyone
by A verified traveler

needs new tvs rooms has electrical problems

Posted Nov 22, 2017
Pros: price
Cons: new tv
everything fine except tv is old and didn't work
4 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, Ca

Pleasant stay

Posted Nov 21, 2017
This is definitely one of the better motels comparing accommodations and price. The check-in was quick and pleasant and the rooms are clean with a decent layout.
1 out of 5
by A verified traveler from fresno, ca

Posted Nov 11, 2017
I checked the sheets and bed. Very dirty I found public hairs on my blanket. The toilet made a running noise all night. Dust on the armour and desk. Not very attractive for a family, but if ur charging by the hour this will be ur stop.