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Reviews of Motel 6 Riverton, WY

2 out of 5
Motel 6 Riverton, WY
302 E Fremont Ave, Riverton, WY

Reviews

5.8
Rating 10 - Excellent. 9 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 8 out of 37 reviews" "
Rating 2 - Terrible. 10 out of 37 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was broke, front desk smelled like weed, no blankets on the beds...just a sheet for a cover. Paid for two nights but couldn't stay the next night, conditions were just too bad
Stayed 2 nights in Apr 2024

6/10 Okay

Craig

Traveled with pets, Traveled with family
Like the kitchenette,property is run down.rough condition.bed was comfortable.bring your own linens if you want to know they are clean.5/10 would be a fair rating
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi CraigThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First there was no toilet paper in the room. Turned down the bed. There was hair on the sheets. Went to a second room. The sheets were also dirty. The main light was out in that room. The desk gave us clean linen and a blanket. Only reason we stayed was It was 10:00 PM and there were no other vacancies within 35 miles. The desk clerk was very polite and responsive.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Lorrie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the most horrible motel 6 I have ever stayed at . I requested a smoking room . Didn’t have one . But then gave me one that was being worked on . Sheets had blood on them . Worker had to use flashlight to turn light on panel .. drug deals all night next door
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Lorrie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Virginia

Business traveler, Traveled with pets
Liked: Staff & service, amenities
In an older paet of town and out of the way. Room had issues but i voiced the issues to staff and they stepped up and made sure i was comfortable.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Virginia,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel the last night. People doing crack felt unsafe. Lost two nights price would not refund. Pubic hair, dirt on sheets. dirty and smelly. Reviews are not accurate. Would not honor a refund for the two nights we had to walk away from
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Mike,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

2/10 Terrible

Joyce

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Merle

Stayed 1 night in Sep 2023

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nasty. Dirty sheets. Stuff left in fridge from someone else. Sketchy environment at hotel and surroundings.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Review
Gerardo checked me in and was friendly and helpful. I soon found out that he’s the owner and I was very impressed as he was younger than I expected. We have a new car that were babying, and he moved his car from the front office so that we could park there. It’s a no-frills hotel but had everything we needed and was quiet.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Debra, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

james

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Motel 6, needs to surprise visit and stay at this facility.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi James,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Carlos,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Gwen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, and unsafe. Stagf bery friendly but could only work with limited resources it seemed
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Gwen,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

JEFF

Disliked: Cleanliness, property conditions & facilities
Horrible!!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Jeff,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Joy

Stayed 1 night in Jul 2023

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Good night clerk was not happy and showed it when I arrived at the property at midnight. The room was a bit dirty and the bedspread was dirty and had holes in it. There was no box of tissues and no microwave. Breakfast in the morning consisted of black coffee, nothing else. Mentioning the lack of creamer brought this response from the front desk, quotation marks we don't have any. No one was available to check out at the front desk at 7:30 in the morning. This was not a pleasant experience.
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jul 10, 2023
Hi Nancy, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

Ken

Stayed 1 night in Jun 2023

8/10 Good

larry, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient at a reasonable price.
Stayed 2 nights in Jun 2023
Response from Nancy Y. on Jul 4, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Sarai

Business traveler
Liked: Staff & service
No amenities such as coffee maker or mini fridge. Very noisy!!! People running up and down stairs, yelling and screaming until about 3am. Reason for my stay was 9am exam at college, and the sleep I needed was not an option due to the noise.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 26, 2023
Hi Sarai,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service
Very accommodating and friendly personnel. Very clean room.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 19, 2023
Hi Candice, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, workers were friendly, good price!
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 19, 2023
Hi Phil, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 Excellent

I Putu

Stayed 1 night in May 2023

4/10 Poor

Bryan

Disliked: Cleanliness, property conditions & facilities
location in town was not great, found dirty clothes from last tenant in the bathroom. not a good experience overall.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 30, 2023
Hi Bryan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Comfortable
Clean and comfortable bed and room. Hot shower and quiet environment. I slept peacefully and felt safe for myself and property. They left the light on!
Stayed 1 night in May 2023
Response from Nancy Y. on May 22, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Sandy

Traveled with group
Liked: Staff & service
The staff was polite. It served it purpose. Alot to see in the area.
Stayed 3 nights in May 2023
Response from Brand Experience Team on May 15, 2023
Hi Sandy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under new management an their doing good job
It was nice no problems
Stayed 1 night in Apr 2023
Response from Nancy Y. on May 3, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous staff clean rooms very comfortable.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 21, 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Poor

Karen, Farmington

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Mar 2023

4/10 Poor

Shelby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The checkin lady was wonderful. We were told there would be coffee in the lobby. When we went to get coffee, the door was locked and no one was in the office. We rang the doorbell repeatedly but no one answered. We drove by the front office and saw someone being helped inside by a shirtless man. This is very unprofessional to attend to someone’s checkout without clothes on.
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on Apr 3, 2023
Hi Shelby,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6