Front of property - evening/night

Reviews of Grand Hotel & des Anglais

4 out of 5
Grand Hotel & des Anglais
Corso Imperatrice 134, Salita Grande Albergo 8, Sanremo, IM

Reviews

7.6

Good

Rating 10 - Excellent. 239 out of 907 reviews" "
Rating 8 - Good. 379 out of 907 reviews" "
Rating 6 - Okay. 175 out of 907 reviews" "
Rating 4 - Poor. 68 out of 907 reviews" "
Rating 2 - Terrible. 46 out of 907 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nicki

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Leal

Business traveler
Liked: Amenities
The refurbished rooms are lovely and spacious, sea view is a must, staff are super friendly at both reception and in the restaurant. The evening meals were high class, wasn’t expecting such good food, especially the squid, excellent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with kind and attentive staff. Rooms were superb
Stayed 2 nights in Sep 2023

2/10 Terrible

Arkadiy

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023

6/10 Okay

CELIAR NORENA

Liked: Cleanliness
Stayed 2 nights in Jan 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful hotel
Stayed 1 night in Oct 2022

6/10 Okay

Shaun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was an impressive building and in its prime would have been spectacular. It appears they may be upgrading it but it certainly isn’t complete. Shabby in communal areas. Breakfast cold when should be hot. Staff friendly though. Would have been nice to have had a lift to the 5th floor where we were put. Clean room though when we had finally arrived. Maybe in the next couple of years it will have been brought back to the glory it has previously enjoyed
Stayed 1 night in Aug 2022

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Room comfort
Noise transfer between guest rooms
A few disappoints with my stay. The first room offered had a broken air conditioner. Talked to the front desk and acknowledged it had been reported. Offered a new room with air. The shower was tiny and the wall clip for the hand held shower was broken. Showering was challenging. Walls are paper thin and heard even normal speech clearly from room next door. And older wooden floors meant I heard every footstep from room above. But housekeeping and breakfast staff were very friendly and the breakfast quite good and reasonably priced. But all considered I would not stay again.
Stayed 4 nights in Jul 2022

2/10 Terrible

Paul

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very disappointed! Dated rooms,, atrocious food!!
1st family room terrible: broken furniture, tiny tv, old n dated. Asked for a better room (was a queue behind me) gave us 2 keys. 2nd room newly refurbed, modern but window blocked by scaffolding. 3rd room, the same. asked is this the best you have? Offered 4th attic room, only problem is you have to take lift to 4th floor then walk up the emergency fire escape stairs, 2 flights! I have arthritis, a knee replacement and cant walk up stairs. Sigh The room was really good with great front seaviews. So agreed to move (having a great room for a week was more important than a lift to the floor). Not IDEAL! Room was large, double bed, futon bed, single bed, table/chairs for 2. 2nd room with a double bed. Table/chairs for 2. Modern, light, airy and really nice. Small fridge, good sized tv. Sea view from two chest high windows. Bathroom OK but shower was basic and being so high had weak water pressure. But did the job. Made the mistake of booking half board. Never again. Food was atrocious. Every pasta dish was cold. Complained, waitress said it was supposed to be cold! Mixed meat grille = two wafer thin slices of unknown meat, with half boiled potato n gravy. Like a tv meal. Not one meal was satisfactory, at least two of us had a bad dish. Calamari main course= served with lays crisps!! Bottled water only €3. Not bad but 4 of us n we drink a lot of water, €12 just on water every meal without wine. Breakfast ok still chef cant cook, undercooked eggs, bacon, 4*?
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay in San Remo!
Excellent stay in San Remo! Centrally located, spectacular views.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
San Remo
Fair property, breakfast was disappointing. Good parking arrangements and good quiet location.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Samuel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Needs improvements
The hotel is up a hill which makes for nice views but not great for a family with a baby. The hotel is also only half renovated. We were given a room in the floor that hadn’t been renovated and was unacceptable and nothing like what I booked but they kindly changed us to the renovated part which is acceptable. The service at reception seemed a little unfriendly but it was also busy so perhaps just stressed.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay out of season
We had a double room with a wonderful seeview. The room was spacious,well equipped and maintained. The bathroom was a dream. The staff were friendly and efficient. The breakfast was very good.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent experience
Super hotel. Great value for money. Perfect location. Car park very uesful.
Stayed 1 night in Sep 2020

2/10 Terrible

Lasse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
extreme bad conditionand dirty
The hotel is in a very bad condition, everything was very old, an not in a good way. The first room we got had at first no water and no light in the bathroom. Got another room but the minibar was not cleaned and half used bottles left, which by the way is very clever during COVID-19. We left the hotel 30 minutes after arrival. This is a 1 star hotel.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Ok place for the price
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Stayed 2 nights in Jun 2020

2/10 Terrible

Anita

Stayed 1 night in May 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Grand Hotel located within 5 min walk of the city, but very pleasant to stroll along the sea front. Impressive lobby area. Rooms were clean and tidy although hotel was undertaking some refurbishment works, the staff were pleasant.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous and so helpful and kind in sorting our booking - we were also upgraded to one of their newly refurbed rooms. Dinner & breakfast were good too ... great location just a little set back off the seafront but it was quiet and calm, safe for car parking and just a lovely stay. Would definitely recommend.
Stayed 1 night in Nov 2019
Response from Giulia Reception on Dec 1, 2019
Dear guest, thank you for your review and suggestion about our staff, dinner and breakfast.We hope to see you soon. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel preserving its charm, well maintained, comfortable with very good food
Stayed 4 nights in Oct 2019
Response from Direzione on Dec 2, 2019
That's Fantastic! we appreciate your message, thank you we hope to see you next time!

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel with loads of charm and character. Got a fantastic view. Italian primo service and an unbeatable location. Tante grazzie
Stayed 2 nights in Oct 2019
Response from Direzione on Dec 2, 2019
Mille Grazie a Lei Andres! Thank you about your preference.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Rossella Ricevimento on Oct 22, 2019
Thank you so much!!!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Charming old style hotel whose staff are helpful. -- - -
Stayed 2 nights in Sep 2019
Response from Rossella Ricevimento on Oct 22, 2019
Dear Guest we appreciate your preference!

8/10 Good

Nicoleta, split

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful grand hotel, and as other reviews have stated could do with a little tlc, but overall very good, and the staff are very friendly and helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene e pulito Grazie
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice position and view. The only bad thing was the low water pressure, especially when everyone in the hotel was using water.
Stayed 6 nights in Jun 2019
Response from Giulia reception on Jul 19, 2019
Dear Sir, thank you for taking the time to leave this review.We are happy to read, that you enjoyed our position and view. We take note of the water pressure problem and our maintenance staff will try to solve the problem. Kind regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
comfortable & clean but could do with a makeover
It was a convenient place to stop over on a driving holiday; the hotel was comfortable and clean but could do with being updated
Stayed 1 night in Jun 2019
Response from Giulia Reception on Jul 19, 2019
Dear Sir, Thank you for having stayed with us. We are happy to read you have enjoyed our stay. We are looking forwards to welcoming you back soon. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful elegant hotel
Fab location, beautiful sea views, handy for beach and town. Beautiful hotel, lovely welcoming staff. Only negative was that the bed was a little hard for my taste.
Stayed 2 nights in Dec 2018

10/10 Excellent

Burckhardt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

GEORGES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable beds
It's an old hotel , old & uncomfortable beds. The bed has broken while I'm sleeping . The Rooms need a renovation!!
Stayed 5 nights in Jun 2018

2/10 Terrible

Olena, Ukr

Disliked: Cleanliness, property conditions & facilities, room comfort
Their beds are uncomfortable , once I layed down on my bed , it has broken !! Their bedrooms are old. This hotel needs renovation .
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
A Grand Old dame
Really enjoyed our stay at this hotel. It evokes the feeling of travel in the past. All the original features of the hotel are still there - from the wood and glass revolving door, the separate reading room and bar, the restaurant and breakfast room to the original ceiling features, everything that made this hotel a grand old dame. It does need some TLC, some upgrading of the amenities. But it is still a pleasure to stay there (evidenced by the full carpark at night). The staff are friendly, efficient and helpful. The room is spacious and comfortable. The view is magnificent. WiFi worked well. Breakfast is very good with lots of choices. A very comfortable stay.
Stayed 1 night in Nov 2017

8/10 Good

ken, edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel, but well kept.
Very nice stay in an older classic hotel. High ceilings, chandeliers, very nice. Room was small but ok. Breakfastt was superior. Wifi was good.
Stayed 1 night in Nov 2017

8/10 Good

Joan, CA

Liked: Cleanliness, staff & service, room comfort
Belle epoch
Grand old hotel that could use a little tlc. Could use some renovations.
Stayed 4 nights in Sep 2017

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good
you get an amazing view from the window
Stayed 1 night in Jul 2017

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, room comfort
Magnificent Sanremo
,We took our elderly parents so,the magnificent steps up to the entrance was challenging. However there was a lift to the upper floors. The place still had remnants of its glorious past and a recent paint job made everywhere look fresh. The view to the sea was magnificent but as I was also under the carparking area found the late arrivals very noisy and sleep difficult. The beds were firm and comfortable and there were enough pillows. For those who enjoy breakfast I am sure there was enough variety to please everyone.

6/10 Okay

Tammy, Dom. Rep

Disliked: Room comfort
looks better on the outside
It was ok, nothing special and it definitely needs some upgrading.
Response from hotel management on May 18, 2017
Thabnk you for your comment. It will help. Upgrading is being done. Regards!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect mid trip hotel
This is a beautifully restored 100 year old hotel with unbelievable views. The fresh fruit and flowers in the room were extra special.
Dear Guest, thank you for your lovely feedback. We will maintain the level and make it always better. We appreciate it. Best Regards!

6/10 Okay

JimDandy, Florida

Liked: Cleanliness, staff & service
Disliked: Room comfort
Grand Old Hotel Sanremo
The hotel is in what must be a historic building with a very grand facade. The view from our balcony out over the Mediterranean was great. The hotel's rooms were just OK. There is only so much that can be done within the framework of an old building. The bathroom in our room had been remodeled sometime in the past and was just OK. As is fairly typical with older European hotels the rooms were small. My wife thought the mattress was lumpy. The TV was small but we didn't watch it because none of the channels we looked at were English language channels. The lobby and dinning rooms were very elegant. The staff was always very friendly and went out of their way to be helpful. I had a bicycle and the had no issues with storing it away securely when I came back from my rides.
Response from hotel management on May 18, 2017
Thank you for the feedback. it will help. We hope to see you again. Best regards!

10/10 Excellent

stacy, c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing views
This was a great find, with beautiful views. The hotel is older, charming with beautiful touches throughout. The breakfast was amazing - lots to choose from. I would not recommend the restaurant, you are better off finding one of the restaraunts near the location. The food was just okay and not worth the price.
From the lobby
View from our room

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Michael, Lodon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip one night
Historic old hotel set back from the road. The staff were very friendly and helpful. The air conditioning system blew cold air away from the bed which made it easy to sleep. The breakfast was excellent. Pity that on arrival one has to climb a number of stairs and that the revolving door is so small that one has to hug a large suitcase to get into the hotel. Such a simple thing which I hope they will correct before my next stay.
Response from Hotel Manager on Nov 3, 2016
dear Guest, thank you for having stayed with us. We will take into consideration all the points mentionned. Kindest Regards!