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Get an overview of this hotelOcean-view hotel with a bar/lounge, near Xpu-ha Beach

Location

Nestled on the beach, this Xpu-Ha hotel is 1.9 mi (3.1 km) from Chikinha Cenote and 2.2 mi (3.5 km) from Xpu-ha Beach. Puerto Aventuras Marina and Puerto Aventuras Golf Club are also within 3 mi (5 km).

Hotel Features

At Al Cielo Hotel, hit the private white sand beach where you can enjoy snorkeling, then dine onsite at Al Cielo Restaurant.

Room Amenities

All 8 individually decorated rooms feature memory foam beds and minibars. Other amenities available to guests include balconies, room service, and Egyptian cotton sheets.

Hotel Amenities

Hotel Amenities

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Have fun in the sun at Al Cielo Hotel with summer activities like surfing/boogie boarding, snorkeling, and rowing/canoeing.

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Complimentary self parking is available on site. A total renovation of this property was completed in January 2013.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 8 
  • Number of floors - 2 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Rooftop terrace 
  • Terrace 
  • Luggage storage 
  • On private beach 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 2001 
  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Free self parking 
  • Number of buildings/towers - 4 
  • Spa services on site 
  • Wedding services 

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • Air conditioning 
  • Ceiling fan 
  • Free local calls 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Rainfall showerhead 
  • Bathtub or shower 
  • In-room safe 
  • Room service (limited hours) 
  • Egyptian-cotton sheets 
  • Individually furnished 
  • Individually decorated 
  • Memory foam mattress 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Al Cielo Restaurant - This beachfront fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Breakfast

Start your morning with a full breakfast, available each day from 7 AM to 11 AM for a surcharge. You can order a meal from room service during limited hours.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Windsurfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Rowing or canoeing on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Cave exploring/spelunking nearby 
  • Ziplining nearby 
  • Boat tours on site 

Spa Services

  • Deep tissue massage 
  • Reflexology 
  • Massages on beach 
  • Manicures and pedicures 
  • Massages 
  • Facial treatments 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

24-hour check-in

No rollaway/extra beds available

No elevators

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 90 and MXN 300 per person (approximately)
  • Airport shuttle fee: MXN 1800 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Al Cielo
  • Al Cielo Hotel
  • Al Cielo Hotel Xpu-Ha
  • Al Cielo Xpu-Ha
  • Al Cielo Hotel Riviera Maya, Mexico - Xpu-Ha
  • Al Cielo Xpuha

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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