Obnoxiously crowded beach, loud, party atmosphere
Posted Mar 9, 2016
Found through Expedia/TripAdvisor. Room we got was nice, with kitchen, but no view at all. Large pool was uninspiring, but worse, hammering and sawing all day ruined it. Beach is obnoxiously loud and crowded. Not inviting at all. Worst was, all night long, non-stop yelling, screaming, singing with echos and no soundproofing made sleep impossible. Staff was unable or unwilling (or just gave up) on trying to stop as the noise continued endlessly (no exageration) from 11 pm to 7 am. Was told next day that the hotel had at least 30-35 bachelor parties there for long weekend. Lots of other smaller complaints (which, alone, would not have bothered me as I am slow to complain as I travel frequently and understand few hotel stays even approach being "perfect") but this was way over the top and my sense is that the hotel is known for its "party atmosphere" and may even encourage young partygoers as it has one of the oldest and most famous party beach areas in Playa del Carmen. So many other choices, this hotel should be avoided at all costs.