Featured Image Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining In-Room Kitchen Living Room Living Room Living Room Living Room Terrace/Patio Bathroom Bathroom Bathroom Bathroom Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Spa Hotel Bar Property Grounds Property Grounds Property Grounds Property Grounds Property Grounds Beach Beach Beach Garden Outdoor Dining Terrace/Patio Terrace/Patio Outdoor Wedding Area Exterior detail Exterior detail Exterior detail Exterior Exterior Exterior
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Get an overview of this hotel4-star beach hotel with a full-service spa

Location

Nestled on the beach, this Tulum hotel is within 6 mi (10 km) of Tulum Beach, Tulum National Park, and Tulum Mayan Ruins. Gran Cenote and Tulum Monkey Sanctuary are also within 9 mi (15 km).

Hotel Features

Spend the day relaxing on the beach or pampering yourself at Ana y Jose Charming Hotel And Spa's full-service spa.

Room Amenities

All rooms are individually furnished and feature free WiFi, Select Comfort beds, and iPod docks. Conveniences include sitting areas and refrigerators, and guests will appreciate thoughtful touches like minibars (stocked with some free items) and espresso makers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Ana y Jose Charming Hotel And Spa features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered.

This beach hotel also offers a rooftop terrace, spa services, and a garden. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Airport transportation 
  • Bar/lounge 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Free breakfast 
  • Free self parking 
  • Full-service spa 
  • Garden 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Number of buildings/towers - 8 
  • Number of floors - 2 
  • Outdoor pool 
  • Restaurant 
  • Rooftop terrace 
  • Snack bar/deli 
  • Spa services on site 
  • Year Built 1984 
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Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  
  • Snack bar/deli  

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Balcony 
  • Bathrobes 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Designer toiletries 
  • Espresso maker 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Individually furnished 
  • iPod docking station 
  • Minibar (stocked, some free items) 
  • Premium bedding 
  • Private bathroom 
  • Refrigerator 
  • Room service 
  • Separate sitting area 
  • Shower only 
  • Sleep Number by Select Comfort mattress 
  • Slippers 
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Where to Eat

Guests are offered a complimentary buffet breakfast.

Ana y Jose Charming Hotel And Spa has a restaurant on site.

Room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, OM SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Deposit: MXN 5500 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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