Featured Image Lobby Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Terrace/Patio Balcony Bathroom Bathroom Bathroom Bathroom Bathroom Bathroom Sink Indoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Indoor Spa Tub Spa Property Amenity Food and Drink Hotel Bar Hotel Lounge Poolside Bar Hotel Interior Banquet Hall Property Grounds Beach Beach Gazebo Exterior Exterior Exterior
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Get an overview of this hotelUpscale resort on the beach, with 5 outdoor swimming pools

Location

This Petempich Bay resort is on the beach, 0.1 mi (0.1 km) from Arrecife de Puerto Morelos National Park, and within 9 mi (15 km) of Ojo de Agua Beach and Moon Palace Golf Club. Dr. Alfredo Barrera Marin Botanical Garden and Crococun Zoo are also within 9 mi (15 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Azul Beach Hotel By Karisma All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room Amenities

All 148 rooms offer WiFi, minibars, and flat-screen TVs with cable channels. Other amenities available to guests include DVD players, room service, and coffee makers.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and local beverages included
  • 24-hour room service

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 9 AM until 5 PM

Entertainment

  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Hotel Amenities

Azul Beach Hotel By Karisma All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Azul Beach Hotel By Karisma All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a swim-up bar, and a poolside bar. Public areas are equipped with high-speed wireless Internet access (surcharge). This all-inclusive resort also offers a complimentary children's club, a children's pool, and a health club. Onsite valet parking is complimentary.

  • 24-hour front desk 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Children's club (free) 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Conference space 
  • Conference space size (feet) - 4122 
  • Conference space size (meters) - 371 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free breakfast 
  • Free valet parking 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Multilingual staff 
  • Number of bars/lounges - 5 
  • Number of buildings/towers - 12 
  • Number of floors - 2 
  • Number of meeting rooms - 3 
  • Number of outdoor pools - 5 
  • Number of restaurants - 4 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Shopping center shuttle (surcharge) 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Supervised childcare/activities (surcharge) 
  • Swim-up bar 
  • Total number of rooms - 148 
  • Tours/ticket assistance 
  • Wedding services 
  • WiFi (surcharge) 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • DVD player  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  
  • Refrigerator (on request)  
  • Rollaway/extra beds available  
  • Snack bar/deli  

Internet

Available in all rooms: Wireless internet access ( 230 MXN per day )

Available in some public areas: Wireless internet access ( 230 MXN per stay )

Parking

Free valet parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Daily housekeeping 
  • DVD player 
  • Flat-panel TV 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Refrigerator (on request) 
  • Rollaway/extra beds available 
  • Room service 
  • Shower/tub combination 
  • Turndown service 
  • WiFi (surcharge) 
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Where to Eat

A complimentary breakfast is offered.

BLUE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

TAINAN - This restaurant specializes in seafood and serves dinner only.

ROMA FAMILY RESTAURANT - This family restaurant serves dinner only.

LATINO RESTAURANT - This bistro serves dinner only.

CHIL - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

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Nearby Things to Do

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site 
  • Golfing nearby 
  • Windsurfing nearby 
  • Sailing nearby 
  • Personal motorized watercraft on site 
  • Parasailing nearby 
  • Skydiving nearby 
  • Aerobics on site 
  • Fishing on site 
  • Hiking/biking trails nearby 
  • Playground on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
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Spa Services

Vassa Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Body treatments 
  • Facial treatments 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No cribs (infant beds) available

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 230 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 230 per stay (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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