Excellent resort with very friendly staff
Posted Apr 24, 2016 on Orbitz
Everything was wonderful however our "sky suite" which included a hot-tub on the roof-top veranda started leaking on day 2 and we were not able to really take advantage of that aspect of our suite. I found that the (male) concierge at the facility to be the most helpful and willing to go the extra mile to get us what we wanted (reservations, finding lost bags, etc.). The (females) seemed to not really care about anything but selling the time-share. We read some bad reviews about the various restaurants but found them all to be really good. The french (La Brasierre) was probably our least favorite, and the pizza at Flavors was excellent. We also really enjoyed the sushi restaurant but we like sushi too. We thought it odd that there were pools close to the villa's but you couldn't get towels after 5:00 PM except down at the beach pool and even that pool butler closed down at 6:30 PM. Over-all giving the experience and resort a 4 out of 5 and would go back again. It is a great resort for families for sure with lots of kid-friendly activities to do.