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Get an overview of this hotelLuxury Playa del Carmen retreat with private beach

Expedia Insiders' Select Winner 2015

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Pets allowed
24-hour business center

Near La Quinta Avenida

Located on Mexico's sun-drenched Riviera Maya, Banyan Tree Mayakoba is steps from the sand. It’s a 15-minute drive to La Quinta Avenida in Playa del Carmen, and 45 minutes to Cancún International Airport. Just across the road is the El Camaleon golf course designed by Greg Norman.

Private beach plus pools, free parking

Mayakoba, meaning 'village over the water,' is internationally recognized as an exclusive resort community. Home to 3 world-class resorts and a PGA Championship golf course, this property nestles alongside the jungle and blends Mexican culture with Asian philosophies of hospitality. Guests have the convenience of free parking.

Private sundeck and pool

Villas at this property offer a dreamlike, secluded environment, designed to promote a feeling of well-being and peaceful solitude. These 117 villas and residences feature 1, 2, or 3-bedroom offerings, all of which emphasize immersion in nature and expansive living areas.

Hotel Amenities

Hotel Amenities

Reflecting the banyan tree's symbolism of shade and shelter for weary travelers, Banyan Tree Mayakoba seeks to provide rest to its guests in an environment of luxurious touches and elegance. Guests can enjoy nature up close on the property's PGA Championship golf course, cool off in one of the 2 outdoor swimming pools, with poolside bars, and enjoy a treatment at the full-service spa.

Guests can unwind with a drink at one of the resort's 2 swim-up bars. Buffet breakfast is available (surcharge). A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness facility. Onsite valet and self parking are complimentary.

Banyan Tree Mayakoba is a smoke-free property.

  • Express check-in 
  • Picnic area 
  • Number of outdoor pools - 2 
  • Babysitting or childcare 
  • Elevator/lift 
  • Children's club 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Computer station 
  • Conference space size (meters) - 522 
  • Number of meeting rooms - 4 
  • Terrace 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Outdoor tennis courts - 2 
  • Pool umbrellas 
  • Total number of rooms - 117 
  • Number of floors - 1 
  • Golf course on site 
  • Number of bars/lounges - 3 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Number of swim-up bars - 2 
  • Free beach shuttle 
  • Beach umbrellas 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Year Built 2009 
  • Beach sun loungers 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Children's club (free) 
  • Smoke-free property 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Conference space size (feet) - 5622 
  • Beach towels 
  • Spa tub 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Pay movies 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished balcony or patio 
  • In-room climate control (air conditioning) 
  • Access via exterior corridors 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Pillow menu 
  • LCD TV 
  • Espresso maker 
  • HDTV 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Private pool 

Where to Eat

Buffet breakfast (surcharge) is served from 7 AM to 11 AM daily.

An assortment of dining experiences to suit a variety of tastes is available. From champagne breakfasts to a private, poolside barbecue, Banyan Tree Mayakoba offers a gamut of options for even the most discerning of diners.

Featured cuisines include authentic Thai, fresh seafood, and contemporary Mexican fare.

Late-night dining is available through 24-hour room service.

Nearby Things to Do

Guests can play rounds at the 18-hole championship golf course, El Camaleon, designed by architect and legend Greg Norman. Home to the Latin America PGA Tour Event, this golf course also features a croquet course, which is complimentary to guests. Equipment available at the El Camaleon Pro Shop.

Each villa receives 2 complimentary bicycles for the duration of the stay. Bicycles are intended for use within the resort and the Mayakoba complex.

The Mayakoba Nature Trail is 3 miles long and designed to allow people to walk, job, or ride a bike while enjoy it. The trail is located right outside of the lobby. The trail offers rest areas and bird towers.

Guests receive complimentary access to and use of the tennis facility. The facility offers 2 courts and 1 paddle court. Reservations required.

Archery classes are available for 45 minutes per session, with a maximum of 4 participants. Classes take place near the driving range of the El Camaleon golf course. Please consult the property following booking for information related to cost and scheduling.

Guests can enjoy a kayak tour during their stay. Tours start at the dock of El Camaleon and run through a section of the Mayakoba water canals. This guided tour lasts approximately 90 minutes, including instructional time, with a max participant limit of 10. Please consult the property following booking for information related to cost and scheduling.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site 
  • Free bicycles on site 
  • Water skiing nearby 
  • Golf lessons on site 
  • Golfing on site 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Hiking/biking trails on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Kayaking on site 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Sailing on site 
  • Boat tours on site 
  • Scuba diving nearby 

Spa Services

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 16 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Deep tissue massage 
  • Swedish massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at 1 AM

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 2500.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of MXN 1000 per accommodation, per stay

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

You'll be asked to pay the following charges at the property:
  • Sanitation services: MXN 10 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 900 and MXN 1000 per person (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Rollaway bed fee: MXN 2500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Banyan Tree Mayakoba
  • Banyan Tree Mayakoba Hotel
  • Banyan Tree Mayakoba Hotel Playa del Carmen
  • Banyan Tree Mayakoba Playa del Carmen
  • Mayakoba Banyan Tree
  • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Banyan Tree Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of Preferred Hotels & Resorts.

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