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Get an overview of this hotelBeachfront resort with relaxing spa services


Located in Xpu-Ha, this beachfront resort is in a regional park and within 3 mi (5 km) of Xpu-ha Beach, Puerto Aventuras Marina, and CEDAM Museum. Dolphin Discovery is 2.8 mi (4.5 km) away.

Resort Features

At Bel Air Collection Resort & Animal Sanctuary Riviera Maya, spend the day on the private white sand beach where you can enjoy kayaking. Then return for a meal at one of the resort's 3 restaurants.

Room Amenities

All 144 rooms boast jetted tubs and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are TVs with cable channels.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Bel Air Collection Resort & Animal Sanctuary Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 5 and 12 years old

Not included

  • Motorized water sports
  • Scuba-diving lessons
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

Some rates at Bel Air Collection Resort & Animal Sanctuary Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Bel Air Collection Resort & Animal Sanctuary Riviera Maya like a complimentary children's club, an outdoor pool, and a children's pool.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary. This beach resort also offers a fitness center and a garden. Onsite self parking is complimentary.

Bel Air Collection Resort & Animal Sanctuary Riviera Maya has designated areas for smoking.

  • 24-hour front desk 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Free beach shuttle 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Billiards or pool table 
  • Children's club (free) 
  • Children's pool 
  • Concierge services 
  • Designated smoking areas 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 9 
  • Number of floors - 2 
  • Number of restaurants - 3 
  • On private beach 
  • One meeting room 
  • Outdoor pool 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Snack bar/deli 
  • Spa services on site 
  • Supervised childcare/activities (surcharge) 
  • Swim-up bar 
  • Total number of rooms - 144 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 1998 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • On private beach  
  • Outdoor pool  
  • Snack bar/deli  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Designer toiletries 
  • Free WiFi 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Jetted bathtub 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Television 

Where to Eat

Bel Air Collection Resort & Animal Sanctuary Riviera Maya has 3 restaurants on site.

24-hour room service is available.

Nearby Things to Do

A private beach and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Snorkeling nearby 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Playground on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Massages on beach 
  • Facial treatments 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Massages 
  • Minimum age to access spa is 3 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 2

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Noise-free rooms not guaranteed

No elevators


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: MXN Varia el Costo per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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