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Get an overview of this hotel5-star hotel with pools, private beach, full-service spa

Location

Located in Maroma, this beachfront hotel is next to a golf course, 2.3 mi (3.7 km) from Maroma Beach, and within 9 mi (15 km) of El Camaleon Golf Club and Gran Coral Golf. Coco Beach and Canibal Royal Beach Club are also within 12 mi (20 km).

Hotel Features

Catch some rays on Belmond Maroma Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Room Amenities

All 63 rooms offer free WiFi, patios, and 24-hour room service. Other amenities available to guests include minibars, free newspapers, and free bottled water.

Hotel Amenities

Hotel Amenities

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Belmond Maroma Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, outdoor tennis courts, and a health club. Complimentary valet parking is available on site.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Area shuttle (surcharge) 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Beach bar 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Billiards or pool table 
  • Children's club (free) 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free breakfast 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Marina on site 
  • Multilingual staff 
  • Number of outdoor pools - 3 
  • Number of restaurants - 2 
  • On private beach 
  • One meeting room 
  • Outdoor tennis courts - 2 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping center shuttle (surcharge) 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 63 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 1995 

Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pools  
  • On private beach  
  • Outdoor tennis courts  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Ceiling fan 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Minibar 
  • Patio 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Slippers 
  • Turndown service 

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 11 AM.

El Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

El Sol - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

La Cantina - This bar specializes in Mexican cuisine and serves dinner and light fare. Reservations are required. Open select days.

Freddys Tequila Bar - This tapas bar is located on the beach. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach, outdoor tennis courts, a marina, and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Windsurfing nearby 
  • Golf driving range on site 
  • Helicopter/airplane tours on site 
  • Horse riding/rental on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 

Spa Services

Kinan Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Minimum age to access spa is 8 
  • Number of treatment rooms 9 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of MXN 3680 per pet, per stay

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2576 per vehicle (one way)
  • Pet fee: MXN 3680 per pet, per stay
  • Rollaway bed fee: MXN 2500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Belmond Maroma
  • Belmond Maroma Resort
  • Belmond Resort
  • Maroma Belmond
  • Maroma Resort
  • Maroma Hotel Playa Del Carmen
  • Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
  • Maroma Resort Spa

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

  • Belmond Maroma Resort & Spa is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2015 Travel + Leisure 500.
  • The property is a member of Orient-Express.

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