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Get an overview of this hotel3-star hotel in Playa del Carmen


Situated near the beach, this hotel is within a 10-minute walk of Quinta Alegria, Mamitas Beach Club, and Nuestra Senora del Carmen Catholic Church. Pier Navega and Central Square are also within 15 minutes.

Hotel Features

Concierge services, express check-in, and free WiFi in public areas are available at this smoke-free hotel.

Room Amenities

All 20 rooms offer free WiFi, balconies or patios, and plasma TVs with cable channels. Ceiling fans and safes are also available to guests.

Hotel Amenities

Hotel Amenities

Caracol Suite Hotel features concierge services and express check-in. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Caracol Suite Hotel is a smoke-free property.

  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Concierge services 
  • Express check-in 
  • Free parking nearby 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Smoke-free property 
  • Total number of rooms - 20 
  • Year Built 1993 

Room Amenities

  • Air conditioning 
  • Balcony or patio 
  • Cable TV service 
  • Ceiling fan 
  • Free WiFi 
  • Hair dryer (on request) 
  • In-room safe 
  • Plasma TV 
  • Private bathroom 

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 9 PM

Special check-in instructions:

If you are planning to arrive after 3 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.


Check-out time is 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No pets or service animals allowed

No rollaway/extra beds available

No cribs (infant beds) available

We should mention

No pets and no service animals are allowed at this property.

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