Slightly Disappointing Condo
Posted Jan 5, 2015 on Orbitz
First, the good - the condo was good-sized, very clean, with marble floors and countertops in the kitchen and bathroom. There was a private patio with a good-sized table and two chairs that bordered on a beautiful and well-maintained private pool. The kitchen was well-stocked with decent appliances, dishes, utensils, etc. A tank of water was also provided.
The biggest bummer - no hot water, ever. There never seemed to be anyone in the main "office" to contact, so I left a note for the cleaning crew the first day. The note was taken, but the water situation did not improve. I had to heat water on the stove every day to bathe and wash my hair. Not good. Additionally, while there was a new flat screen TV provided I basically couldn't get anything to come in on it. The only input source that appeared functional was internet TV, but there was very little content actually available. Probably shouldn't need to watch much TV when vacationing in the Riviera Maya, but it was college bowl season and I had to spend an evening in a sports bar to watch my team in their game.
I booked late and wanted to stay on the inexpensive side so I wasn't expecting much in the way of amenities, but no hot water and a non-functional TV???