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Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Garden View Double Bed

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe King Garden View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe King Garden View Adults Only

Max Occupancy: 3 guests

Junior Suite Garden View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Garden View Double Bed Adults Only

Max Occupancy: 3 guests

Premium Jr. Suite King Garden View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Premium Jr. Suite Double Garden View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite Garden View Adults Only

Max Occupancy: 2 guests

Deluxe King Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Ocean View Double Bed

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Premium Jr. Suite King Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Premium Jr. Suite Double Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Preferred Club Deluxe Garden Swimout, one king bed

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Preferred Club Deluxe Garden Swimout, 2 double beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Preferred Deluxe Double Garden Swimout Adults Only

Max Occupancy: 3 guests

Preferred Deluxe King Garden Swimout Adults Only

Max Occupancy: 3 guests

Preferred Club Junior Suite Garden Swimout

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Preferred JR Suite Garden Swimout Adults Only

Max Occupancy: 2 guests

Preferred Club Jr Ste OceanFront King Bd

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Preferred Club Honeymoon Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Hacienda Preferred Club Suites

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Preferred Club Jr Ste Ocean Front Db Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)


Get an overview of this hotelHacienda-style resort on Riviera Maya

White sand beach

Located between Playa del Carmen and Tulum, this Unlimited-Luxury®, family friendly resort is situated along a unique white-sand beach in the Riviera Maya. Home to the world's second largest barrier reef, Tulum is also near the historic Mayan ruins of Coba.

All-Inclusive resort

This Unlimited-Luxury® family friendly resort is located on the Riviera Maya surrounded by white sand and colonial architecture. Meals and drinks, beach and pool waiter service, room service, stage shows, beach parties, and a kids' club are included.

Sumptuous suites

All guest rooms and suites offer a private furnished patio or balcony with a hammock, marble bathrooms, daily refreshed minibar, and 24-hour room service. Renovations in 2013 include a redesign of 221 rooms with contemporary Mexican décor.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball


  • Aerobics
  • Yoga

Kids' club

  • Supervised activities for children between 3 and 12 years old


  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

Dreams Tulum Resort offers two swimming pools, one including a children´s pool and one with a swim-up bar. The onsite Dreams Spa offers Swedish, Thai and hot-stone massage therapies, a whirlpool, plunge pools, Vichy showers, and reflexology (surcharges apply). The hotel shows movies on a large outdoor screen. Live performances of music and dance are performed on a beach stage. The Explorers Kids' Club provides supervised activities for children age 3–12 years in an air-conditioned clubhouse. An adjacent teen room has foosball, pool tables, a large-screen TV, and a kitchenette with snacks.

The property offers free wireless Internet access. A meeting and reception area accommodates up to 500 guests. One unusual feature at this Mexican resort is a small chapel where weddings can be performed and weekly Catholic masses are held in Spanish and English. Beachside wedding ceremonies and romantic lobster dinners along the shore are also available (surcharges).

Ground transportation:

Shuttle vans or private cars of varying prices are available.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Beach towels 
  • Beach umbrellas 
  • Business center 
  • Children's club (free) 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free breakfast 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 6 
  • Number of outdoor pools - 2 
  • Number of restaurants - 7 
  • On private beach 
  • One meeting room 
  • Outdoor tennis court 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Sauna 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities (surcharge) 
  • Swim-up bar 
  • Tennis on site 
  • Total number of rooms - 431 
  • Tours/ticket assistance 
  • Wedding services 

Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  
  • On private beach  
  • Outdoor tennis court  
  • Snack bar/deli  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free valet parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Free dial-up Internet access 
  • DVD player 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Furnished balcony or patio 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Premium TV channels 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Turndown service 

Where to Eat

Portofino Restaurant - À la carte restaurant serving Mediterranean and Italian cuisine for dinner each evening. Casual attire; long pants required for men. Nonsmoking.

Himitsu Restaurant - Chinese and Thai dishes served à la carte for dinner. Casual attire; long pants required for men. Nonsmoking.

World Café - An international menu includes Continental and Mexican dishes as well as other regional dishes. Offering Continental breakfast and buffet options for breakfast, lunch, and dinner. The buffet includes a special section for children.

El Patio Restaurant - Casual restaurant serving à la carte Mexican dishes. Offering lunch and dinner.

Seaside Grill Restaurant - Beachside steakhouse serving snacks, lunch, and dinner. Breakfast served seasonally. Casual.

Bordeaux Restaurant - Romantic restaurant reserved for adult guests. Menu features French dishes. Casual attire; long pants required for men.

Gohan - Modern Japanese setting for à la carte sushi dining. Open nightly for dinner only. Casual attire; long pants required for men. Nonsmoking.

Rendezvous - Serving international and national drinks, including tropical beverages. Open late morning to late night. Located in the main lobby.

Desires Music Lounge - Sports bar; guests must be 18 years of age or older to enter. Casual; located in the main lobby.

Manatees Bar - Swim-up bar in the main pool. Offering tropical drinks and service to the pool area. Open late morning to late afternoon.

Sugar Reef Bar - Main bar offering cocktails, juices, and soft drinks. Open late morning to late night.

Revive Bar - Spa facility offering cool, natural drinks. Open mid-morning to mid-evening.

Barracuda Bar - Located between Himitsu and Bordeaux. Offering pre- and post-dinner drinks. Open evenings.

Nearby Things to Do

Privacy abounds on this white-sand beach and with no other hotels within 1.5 kilometers (one mile) in either direction, strolling or laying out on the sand is usually quiet and uncrowded. The resort provides snorkeling equipment for exploring the long coral reef that lies just offshore.

A lighted hard-surface tennis court and two lighted soccer fields, plus a trampoline on the beach are all provided, along with water sports gear such as kayaks, paddleboats, sailboats, motorboats, boogie boards, and snorkeling equipment. An on-site dive center can arrange PADI certification classes (surcharges) and provides complimentary introductory scuba lessons in the pool.

Guests have access to the Riviera Maya Golf Club, approximately 10 miles from the resort. The development includes an 18-hole championship course designed by Robert Trent Jones II. The club offers complimentary food and beverage to guests staying in an all-inclusive plan.

Located 35 kilometers (22 miles) away is Puerto Aventuras, where there is a full-service marina (dolphins can often be seen playing in the marina's waters) with a boat launch and charter-fishing boats. Also onsite are running trails, tennis lessons, and scooter/moped rentals.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Kayaking on site 
  • Motor boating on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scooter/moped rentals on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 

Spa Services

For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia stretches over 12,900 square feet (1200 square meters) and offers an atmosphere of pure indulgence combining a hydrotherapy and indigenous Mayan treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. There are more than 80 massage treatments and signature treatments available at the spa.

  • Reflexology 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at Midnight

Check-in time starts at 3 PM

Minimum check-in age is 21


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Name

  • All Inclusive Tulum Resort
  • Dreams All Inclusive Tulum
  • Dreams Tulum
  • Dreams Tulum Resort All Inclusive
  • Resort Tulum All Inclusive
  • Tulum All Inclusive Resort
  • Tulum Resort Dreams
  • Dreams Hotel Tulum
  • Dreams Resort Spa Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Mexico
  • Dreams Tulum Riviera Maya
  • Sunscape Tulum

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

USD200 Resort Coupons Promotion

Book a stay in any room category, for travel anytime, and receive 200 USD resort coupons valid towards select resort services and amenities.

Details available at check-in. Coupons must be presented at the time of requesting the service. Resort coupons cannot be applied toward SPA, beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop or boutique purchases, internet service, marina services, dive shop, medical services, car rentals, and travel agency services. No refunds for any unused portion of offer. Resort coupons do not hold cash or commercial value; not refundable and non-transferable. Coupons not applicable for tips, taxes, private functions and/or special events. Coupons valid during the original stay and cannot be deducted upon check out. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Offer subject to availability and can be modified or closed out at anytime. Blackout dates may apply. Other restrictions may apply.

Unlimited Connectivity Offer

Book a stay in any room or rate category, for travel anytime, and upon arrival guests can download the Unlimited Connectivity app to smartphones or tablet devices and enjoy the following:

  • Complimentary local and international calls using the resort's wireless Internet connection without incurring cell phone roaming charges with the app-to-app call feature
  • Contact resort staff directly, book spa appointments, reserve excursions, and access information about dining, resort activities, and local attractions
  • Send and receive calls throughout the resort
Offer valid for all room and rate categories. Full details available at check-in. No refunds for any unused portion of package. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

Honeymoon and Anniversary Promotion

Book a stay while celebrating a honeymoon or anniversary and receive the following:

  • Accommodations as selected
  • Welcome letter
  • Plate of tropical fruit
  • One bottle of champagne
  • Use of embroidered bathrobes and slippers
  • One romantic dinner in any of hotel's restaurants (based on availability)
  • Champagne breakfast in bed
  • Special turndown service
Guests must mention this promotion at check-in. Guests are required to present a copy of wedding invitation or marriage certificate at time of check-in.

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