Get an overview of this hotel3-star hotel with restaurant and outdoor pool

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
Multilingual staff

Location

Located in the heart of Playa del Carmen, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid, Mamitas Beach Club, and Quinta Alegria. Pier Navega and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and dry cleaning. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.

Room Amenities

All 4 rooms offer free WiFi, Egyptian cotton sheets, and rainfall showerheads. In-room massages and ceiling fans are also available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Wireless Internet access is complimentary. This Playa del Carmen hotel also offers an outdoor pool, a terrace, and tour/ticket assistance.

  • Express check-in 
  • Terrace 
  • Luggage storage 
  • Free parking nearby 
  • Tours/ticket assistance 
  • Express check-out 
  • Restaurant 
  • Total number of rooms - 4 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Number of floors - 2 
  • Wedding services 
  • Number of buildings/towers - 3 
  • Outdoor pool 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

  • Daily housekeeping 
  • Ceiling fan 
  • In-room massage available 
  • Egyptian-cotton sheets 
  • Rainfall showerhead 
  • Free WiFi 
  • Private bathroom 

Where to Eat

Eco-lodge Shalala has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Boat tours nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Snorkeling nearby 
  • Cave exploring/spelunking nearby 
  • Windsurfing nearby 
  • Scuba diving nearby 

Spa Services

  • Aromatherapy treatments 
  • Massages 

Hotel Policies

Check-in

Minimum check-in age is 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of MXN 10 per pet, per night
  • Dogs only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
24-hour check-in
All guests must please contact the property ahead of time to make arrangements for check-in using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: MXN 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Shalala Hotel
  • Shalala Hotel Playa del Carmen
  • Shalala Playa del Carmen
  • Shalala Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Eco-lodge Shalala Hotel Playa del Carmen
  • Eco-lodge Shalala Hotel
  • Eco-lodge Shalala Playa del Carmen
  • Eco-lodge Shalala

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


Sorry, we seem to have had an issue loading our review content. Try again?