Get an overview of this hotel3-star hotel with restaurant and outdoor pool


Located in the heart of Playa del Carmen, this hotel is within a 10-minute walk of Coco Beach, Mamitas Beach Club, and Canibal Royal Beach Club. Riviera Art Gallery and Quinta Alegria are also within 10 minutes.

Hotel Features

This hotel features a restaurant, an outdoor pool, and dry cleaning. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.

Room Amenities

All 4 rooms offer free WiFi, Egyptian cotton sheets, and rainfall showerheads. In-room massages and ceiling fans are also available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. High-speed wireless Internet access is complimentary. This Playa del Carmen hotel also offers an outdoor pool, a terrace, and tour/ticket assistance.

  • Luggage storage 
  • Wedding services 
  • Express check-in 
  • Garden 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Outdoor pool 
  • Total number of rooms - 4 
  • Number of floors - 2 
  • Number of buildings/towers - 3 
  • Airport transportation (surcharge) 
  • Terrace 
  • Restaurant 
  • Free parking nearby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby

Room Amenities

  • Daily housekeeping 
  • Ceiling fan 
  • In-room massage available 
  • Egyptian-cotton sheets 
  • Rainfall showerhead 
  • Free WiFi 
  • Private bathroom 

Where to Eat

Eco-lodge Shalala has a restaurant on site.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Parasailing nearby 
  • Windsurfing nearby 
  • Boat tours nearby 
  • Cave exploring/spelunking nearby 
  • Ecotours nearby 
  • Scuba diving nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Bicycle rentals nearby 

Spa Services

  • Aromatherapy treatments 
  • Massages 

Hotel Policies


Minimum check-in age is 21

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 7 PM please contact the property at least 48 hours in advance using the information on the booking confirmation.


Check-out time is noon


  • Pets allowed for an extra charge of MXN 10 per pet, per night
  • Dogs only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

All guests must please contact the property ahead of time to make arrangements for check-in using the information on the reservation confirmation received after booking.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: MXN 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Shalala Hotel
  • Shalala Hotel Playa del Carmen
  • Shalala Playa del Carmen
  • Shalala Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Eco-lodge Shalala Hotel Playa del Carmen
  • Eco-lodge Shalala Hotel
  • Eco-lodge Shalala Playa del Carmen
  • Eco-lodge Shalala

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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