Get an overview of this hotelUpscale resort on the beach, with 14 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Laundry facilities

Location

Located in Playa del Carmen, this beachfront resort is in the historical district and within 9 mi (15 km) of El Manglar Golf Course, Maroma Beach, and Ojo de Agua Beach. Dr. Alfredo Barrera Marin Botanical Garden and Puerto Morelos Reef are also within 9 mi (15 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at El Dorado Casitas Royale by Karisma All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants.

Room Amenities

All 205 rooms feature comforts like Select Comfort beds and Egyptian cotton sheets, while conveniences include dining areas and sitting areas. Free WiFi and balconies are standard, as are flat-screen TVs with cable channels.

El Dorado Casitas Royale by Karisma All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Resort Amenities

El Dorado Casitas Royale by Karisma All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At El Dorado Casitas Royale by Karisma All Inclusive you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 14 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 10 swim-up bars and 14 bars/lounges. Wireless Internet access is complimentary. This all-inclusive resort also offers a seasonal outdoor pool, a health club, and a spa tub. Onsite self parking is complimentary.

  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Turkish bath/Hammam 
  • Tennis on site 
  • Number of bars/lounges - 14 
  • Number of swim-up bars - 10 
  • Business center 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Rooftop terrace 
  • One meeting room 
  • 24-hour front desk 
  • Laundry facilities 
  • Total number of rooms - 205 
  • Number of floors - 2 
  • ATM/banking 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Free self parking 
  • Conference space size (feet) - 6458 
  • Shopping on site 
  • Spa tub 
  • Outdoor seasonal pool 
  • Wedding services 
  • Free shopping center shuttle 
  • Lazy river 
  • Number of outdoor pools - 14 
  • Number of restaurants - 14 
  • Conference space size (meters) - 600 
  • Sauna 
  • Garden 
  • Steam room 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Separate sitting area 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • In-room massage available 
  • Shower/tub combination 
  • DVD player 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Flat-panel TV 
  • Free newspaper 
  • Separate dining area 
  • Free WiFi 
  • Cable TV service 
  • Daily housekeeping 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Sleep Number by Select Comfort mattress 

Where to Eat

Guests are offered a complimentary cooked-to-order breakfast.

RESTAURANT COCOTAL - This restaurant serves breakfast and dinner.

D ITALIA RESTAURANT - This restaurant serves dinner only.

KAMPAI - This restaurant serves breakfast, lunch, and dinner.

LA ISLA RESTAURANT - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

JO JOS CARIBBEAN SEASIDE - This restaurant serves brunch, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

14 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a lazy river, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Scuba diving nearby 
  • Yoga classes/instruction on site 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Sailing on site 

Spa Services

CASITAS SPA has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 

Resort Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
Minimum guest age is 18
No rollaway/extra beds available
No cribs (infant beds) available

Resort Name

  • El Dorado Casitas Royale Karisma
  • El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
  • El Dorado Casitas Royale Karisma Playa del Carmen

We should mention

No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Limited Time Offer: Resort Credit

Book a stay in a rate plan displaying the “Limited Time Offer: USD 1000 resort credit” green tag now–August 31, 2017 for travel August 12-December 22, 2017 and receive 1 USD 60 credit towards Private Beach Dinner; 1 USD 30 credit towards lobster purchase; 1 USD 30 credit towards lobster dinner; 1 USD 20 credit towards a bottle of wine (minimum price of USD 80); 1 USD 90 credit towards a 50-minute massage (50 min); 1 USD 100 credit towards an 80-minute massage; 1 USD 80 credit towards a 50-minute facial; 1 USD 30 credit towards a 25-minute manicure; 1 USD 30 credit towards a 25-minute pedicure; 1 USD 50 credit towards bridal hairstyle; 1 USD 45 credit towards make-up; 1 USD 400 credit towards an upgrade to any category (subject to availability; upgrade done at time of check-in).

Full details at check-in. Spa appointment may be required. Taxes and gratuity may not be included. Only 1 credit may be used per person, service, and/or purchase. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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