Get an overview of this hotel3-star apartment in Playa del Carmen with 24-hour front desk


Situated in Playa del Carmen, this apartment is within a 5-minute walk of Riviera Art Gallery, Quinta Alegria, and Mamitas Beach Club. Pier Navega and Nuestra Senora del Carmen Catholic Church are also within 15 minutes.

Property Features

Along with concierge services, this apartment has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.

Room Amenities

All 18 apartments have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Other amenities available to guests include furnished balconies, living rooms, and dining areas. Limited housekeeping is available.

El Patio Hotel & Suite

Playa del Carmen QROO 77710

Hotel Amenities

More about an apartment experience

Apartment stays allow for more space and privacy. Likely located in an urban or quieter residential area, you can live and shop like a local. Best for stays of 2 days or longer, enjoy perks like full kitchens, and space to entertain and relax with your friends and family.

Hotel Amenities

El Patio Hotel & Suite features tour/ticket assistance, concierge services, and dry cleaning/laundry services. High-speed wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. A total renovation of this property was completed in September 2016.

El Patio Hotel & Suite has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 18 
  • Number of floors - 4 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1999 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Separate living room  
  • Free Wi-Fi  
  • Kitchen  
  • Babysitting or childcare (surcharge)  
  • Separate dining area  
  • Full-sized refrigerator/freezer  
  • Microwave  
  • Cribs/infant beds (complimentary)  


Available in some public areas: Free WiFi

Room Amenities

  • Furnished balcony 
  • Separate sitting area 
  • Air conditioning 
  • Ceiling fan 
  • Coffee/tea maker 
  • Microwave 
  • Kitchen 
  • Housekeeping - weekdays only 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • In-room safe 
  • Desk 
  • Separate dining area 
  • Full-sized refrigerator/freezer 
  • Stovetop 
  • Cookware, dishware, and utensils 
  • Separate living room 
  • Cable TV service 
  • Flat-panel TV 
  • Free cribs/infant beds 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Hotel Policies


Check-in time starts at 3:00 PM

Minimum check-in age is 18

Check-in time ends at 5:30 AM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No elevators


You'll be asked to pay the following charges at the hotel:
  • Deposit: USD 50.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: USD 7 for adults and USD 7 for children (approximately)
  • Airport shuttle fee: USD 70
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Condohotel El Patio
  • Condohotel Patio
  • Condohotel Patio Condo
  • Condohotel Patio Condo El
  • CondoHotel El Patio Riviera Maya/Playa Del Carmen, Mexico
  • El Patio Apartments Apartment Playa del Carmen
  • El Patio Apartments Playa del Carmen
  • El Patio Hotel Playa del Carmen
  • El Patio Playa del Carmen
  • El Patio Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

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