Excellent vacation in Excellence Riviera
Posted Jan 3, 2017
In Dec 2016 my husband and I spent one week in Excellence Rivera Cancun and that was one of the best vacation ever!
Room was equipped with everything what can we could think of; our outside amenities as we’ve stayed in swim-up suite (hummock, kind-size sunbed, Jacuzzi and separate assess to huge swimming pool) made us want to stay in a room all day. Room service was 24 hours and it was cleaned twice a day! Bar was refilled every day without any reminders.
Food was delicious and fresh! I don’t remember seeing such variety! There are 7 or so restaurants on a site and multiple bars. No reservation was required and we can visit any restaurants we in a mood for: Mexican, French, Japanese, Indian, Lobster House… Also there is a coffee shop where you can grab fresh espresso etc. with pastry.
Territory of the hotel looks beautiful because of Christmas decoration, well maintained gardens and plenty of sculptures and fountains.
Clean beach with white silky sand, sunbeds and towels made us feel comfortable. But don’t wait 11 am – you want find free sunbed in a shadow place.
It worth to visit SPA on site!
Every evening it was a different kind of entertainment from life band to thematic parties.
Staff was SO friendly, they tried to make our stay perfect. We felt welcomed and didn’t have any communication issues.
To summarize, I would like to thank management and all staff for doing such a great job and wish in 2017 success and 5* rating on all websites.
Comment from Hotel Management
Jan 10, 2017 by Community Manager, Hotel Management
First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking a valued time to share your experience with all Expedia users.
We are honored to have received such a high rating review from a valuable guest. We are also thrilled to know how much you enjoyed your stay with us, due to the friendly and excellent personalized service provided by our colleagues and the outstanding facilities encountered. Thank you very much for your detailed review in which you point so many positive aspects of your experience with us.
It will be a privilege to welcome you back soon and provide you once again a remarkable experience.
Please, receive our warmest regards from Excellence Family!