Great All-Inclusive Resort
Posted Feb 17, 2017
I would absolutely recommend this hotel, and will definitely return. Food was great (so many options - loved pizza at The Sol Bar, and lattes at Aroma); there were lots of pools and we loved the beach/pool beds; beach was beautiful; Miile Spa was awesome (everyday specials were offered at the spa; I booked an 80 minute holistic soothing massage, and Santiago gave me one of the best massages I have ever had. Ismael was great as he led me through the hour long complimentary aqua wellness, and that was a fabulous experience too). There were daily activities around the pool (if you wanted to participate) and we especially enjoyed the guacamole and cerviche 'cooking lesson' led by Carlos, Leyde and chef Wilbert. Manuel, at the Agave restaurant, gave us a great Tequila lesson, of course letting us sample it all!
Comment from Hotel Management
Feb 24, 2017 by Community Manager, Hotel Management
First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking a valued time to share your experience with all Expedia users.
We are honored to have received such a high rating review from a valuable guest. We are also thrilled to know how much you enjoyed your stay with us, due to the friendly services provided by our colleagues and the pampering treatments from our spa. Thank you very much for your detailed review in which you point so many positive aspects of your experience with us.
It will be a privilege to welcome you back soon and provide you once again a remarkable experience.
Please, receive our warmest regards from Excellence Family!