Get an overview of this hotelLuxury resort near Mexico's Playa del Carmen

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business center
Grocery/convenience store

Lush tropical setting

Located 8 km (5 mi) from Playa del Carmen on Mexico's Riviera Maya, the Fairmont Mayakoba occupies 45 acres of lush tropical forest and mangroves, set alongside a network of water channels.

Infinity pools and spa

Fairmont Mayakoba features two infinity-edge pools and a vast main pool with a swim-up bar. Other attractions include a day spa, a variety of dining temptations, and an adjacent Greg Norman–designed golf course.

Private balconies

Spacious Fairmont guestrooms feature balconies or landscaped terraces facing the pools, forest, mangroves, or channels. Beds come with feather duvets; bathrooms have soaking tubs and separate showers. Free WiFi is available.

Hotel Amenities

Hotel Amenities

The Fairmont Mayakoba is located on the Riviera Maya, approximately 42 miles (68 kilometers) south of Cancún and just 5 miles (8 kilometers) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.

The resort features 7 restaurants and bars, a full-service business center, a picnic area, terrace, free WiFi in public areas, meeting rooms, and swimming pools. The on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs. Airport shuttle available (surcharge), valet parking. Babysitting available (surcharge) as well as supervised childcare/activities and a children's club.

  • Express check-in 
  • Picnic area 
  • Bar/lounge 
  • Number of outdoor pools - 5 
  • Elevator/lift 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Limo or Town Car service available 
  • Computer station 
  • Conference space size (meters) - 3716 
  • Number of meeting rooms - 18 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Total number of rooms - 401 
  • Number of floors - 3 
  • Airport transportation (surcharge) 
  • Golf course on site 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 4 
  • Full-service spa 
  • Beach umbrellas 
  • Swim-up bar 
  • Conference space 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 6 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Children's club (surcharge) 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 5 
  • Conference space size (feet) - 40000 
  • Beach towels 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Furnished balcony or patio 
  • Air conditioning 
  • Free newspaper 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LED TV 

Where to Eat

Las Brisas Restaurant & Lounge Bar - Beachfront restaurant, with ocean views, serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.

El Puerto Restaurant - Mexican and international cuisine served at a restaurant overlooking the lagoon. The dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for dinner. Resort-casual attire.

La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.

Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.

El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during the daytime. Resort elegant at afternoon tea and evening cocktails.

Café Maya - A poolside market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also, sells culinary souvenirs and supplies for guestroom minibars. Open throughout the day.

Nearby Things to Do

The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar. The resort also has cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.

Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.

The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.

The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Ecotours on site 
  • Free bicycles on site 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Playground on site 
  • Rafting nearby 
  • Rowing or canoeing on site 
  • Fitness classes on site 
  • Boat tours on site 
  • Scuba diving on site 
  • Sailing nearby 

Spa Services

  • Number of treatment rooms 20 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of USD 25 per pet, per night
  • Dogs only
  • Up to 25 lb
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
24-hour check-in
Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.


You'll be asked to pay the following charges at the property:
  • Destination fee: USD 1.07 per accommodation, per night
  • Resort fee: USD 20.00 per person, per night
The resort fee includes:
  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • In-room bottled water
  • Concierge/valet service
  • Parking
  • Housekeeping
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 25 and USD 32 per person (approximately)
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Fairmont Mayakoba
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Mayakoba Fairmont
  • Fairmont Hotel Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Playa Del Carmen
  • Playa Del Carmen Fairmont

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Fairmont Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.

Appetite for Luxury All Meals (Inclusive Plan)

Book a stay in an Appetite For Luxury All Meals room category and receive the following:

  • Unlimited all-day meal service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, and beach and pool service
  • Unlimited all-day beverage service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, 2 swim-up bars, and pool and beach service
  • 2 children ages 18 and younger stay free when sharing a room with their parents
  • Nature walks, bird watching, and boat tours
  • Complimentary use of BMW bikes to tour the property
  • Food and beverage gratuities
  • Children ages 5 and younger eat for free when dining from the kids menu and accompanied by an adult (meal supplement applies for children ages 6-18)
Children ages 6-12 are charged a meal supplement of US$59, per night/child, and children ages 13-18 are charged a meal supplement of US$119, per night/child. The meal supplement for children must be purchased for the duration of your stay. Daily resort fee not included in room rate. Subject to availability. Blackout dates apply. Room rate cannot be combined with other promotions, discounts, packages, or special rates. This offer includes soft drinks, milk, juices, coffee and tea, beers, wines, liquors, and spirits ordered by the glass from the International Call Bar Brands menu at participating restaurants and bars. Bottled wine and liquor not included. Guests must enjoy the included food and beverages during each participating outlet’s hours of operation. In-room dining, El Camaleon (club house and golf course), Willow Stream Spa, food and beverages at Rosewood or Banyan Tree, and Cafe Maya are not included. Some specialty menu items are subject to a surcharge. This promotion does not apply to group bookings, special events or tournaments. Other restrictions may apply.

Sorry, we seem to have had an issue loading our review content. Try again?