Featured Image Interior Entrance Interior Entrance Lobby Sitting Area Guestroom Guestroom Guestroom Balcony Deep Soaking Bathtub Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Natural Pool Yoga Spa Spa Spa Spa Spa Treatment Room Massage Sports Facility Tennis Court Outdoor Rock Climbing Mini-Golf Property Amenity Restaurant Restaurant Restaurant Restaurant Restaurant Hotel Bar Meeting Facility Beach Beach Outdoor Dining Gazebo Aerial View Aerial View Aerial View
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Room type

Junior Suite

Max Occupancy: 5 guests (up to 3 children, 1 infant)

Suite Riviera

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Junior Suite single use

Max Occupancy: 1 guest

Get an overview of this hotel4-star resort with pools, private beach, full-service spa

Location

Nestled on the beach, this Xetna resort is within 9 mi (15 km) of Xpu-ha Beach, Puerto Aventuras Marina, and Chac Mol. CEDAM Museum and Dolphin Discovery are also within 9 mi (15 km).

Resort Features

Catch some rays on Grand Palladium Riviera Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 14 restaurants.

Room Amenities

All 324 rooms boast jetted tubs and offer free WiFi and furnished balconies. IPod docks and sofa beds are standard, as are TVs with cable channels.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 2 and 16 years old
  • Lunch/buffet

Entertainment

  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Bottled wine
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities

Hotel Amenities

Grand Palladium Riviera Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Riviera Resort & Spa All Inclusive you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 14 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 20 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Grand Palladium Riviera Resort & Spa All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Business center 
  • Children's club (free) 
  • Children's pool 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Free breakfast 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Number of bars/lounges - 20 
  • Number of buildings/towers - 9 
  • Number of floors - 2 
  • Number of meeting rooms - 7 
  • Number of outdoor pools - 9 
  • Number of restaurants - 14 
  • On private beach 
  • Outdoor tennis courts 6 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Supervised childcare/activities (surcharge) 
  • Swim-up bar 
  • Tennis on site 
  • Total number of rooms - 324 
  • Turkish bath/Hammam 
  • Free use of nearby fitness center 
  • Wedding services 
  • Year Built 2005 
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Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  
  • On private beach  
  • Outdoor tennis courts  
  • Sofa bed  
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Free WiFi 
  • Furnished balcony 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • Jetted bathtub 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Shower/tub combination 
  • Slippers 
  • Sofa bed 
  • Sofa bed size 
  • Television 
  • Turndown service 
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Where to Eat

Guests are offered a complimentary hot/cold buffet breakfast.

Rodizio - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Ribs and More - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Portofino - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Bamboo - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Punta Emilia - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

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Nearby Things to Do

A private beach, outdoor tennis courts, and a health club are featured at the resort. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour on site 
  • Beach volleyball on site 
  • Golf lessons available nearby 
  • Bicycle rentals nearby 
  • Golfing nearby 
  • Miniature golf on site 
  • Kayaking on site 
  • Playground on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Hiking/biking trails nearby 
  • Aerobics on site 
  • Basketball on site 
  • Boat tours nearby 
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Spa Services

Zentropia has 16 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16 
  • Manicures and pedicures 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Facilities fee: USD 10 per person, per night and includes use of:
- Sauna
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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