I had a great time at the resort, spent most of my time ar the beach side salt water pool. A handful of the restaurants were less than good, the tapa and Italian restaurants were awful. The Brazilian restaurant was amazing as well as mexican and sea side. Staff was very helpful. The rooms were nice but the beds were the worst.
Comment from Hotel Management
Jul 7, 2016 by dtoradjunto1.whitesandriviera@palladiumhotelgroup., Hotel Management
First, thank you for your comments, all comments bad and good help us to improve our service, and honestly, we like to receive compliments but, otherwise, we believe that any complaint or suggestions is an opportunity to know how and where we fall short and what we need to amend. It may sound a bit prefabricated, but the fact is that we really care about our customers and the service we provide to them, and it is also true that our efforts are always oriented to enhance our offer and meet our guest’s expectations, and of course we regret not being successful this time.
We only hope to have another opportunity to restore your confidence in us and meanwhile we remain at your service for any further comment.
David Calvo Quiroga