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Get an overview of this hotel4-star resort with pools, private beach, full-service spa


Nestled on the beach, this Xetna resort is within 9 mi (15 km) of Xpu-ha Beach, Puerto Aventuras Marina, and Chac Mol. CEDAM Museum and Dolphin Discovery are also within 9 mi (15 km).

Resort Features

Catch some rays on Grand Palladium White Sand Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 14 restaurants.

Room Amenities

All 264 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and plasma TVs with cable channels. Other amenities available to guests include furnished balconies, iPod docks, and coffee makers.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball


  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 2 and 16 years old


  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Grand Palladium White Sand Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium White Sand Resort & Spa All Inclusive you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 14 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 3 beach bars, 2 swim-up bars, and 20 bars/lounges. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a children's club, and a children's pool. Onsite self parking is complimentary.

Grand Palladium White Sand Resort & Spa All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Arcade/game room 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (free) 
  • Barbecue grill(s) 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Business center 
  • Children's club 
  • Children's club (free) 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 16409 
  • Conference space size (meters) - 1525 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free breakfast 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 9 
  • Multilingual staff 
  • Nightclub 
  • Number of bars/lounges - 20 
  • Number of beach bars - 3 
  • Number of buildings/towers - 8 
  • Number of floors - 3 
  • Number of meeting rooms - 13 
  • Number of outdoor pools - 9 
  • Number of restaurants - 14 
  • Number of swim-up bars - 2 
  • On private beach 
  • Outdoor tennis courts 6 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Supervised childcare/activities (free) 
  • Total number of rooms - 264 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
  • Wedding services 
  • Year Built 2005 

Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare  
  • Babysitting or childcare (free)  
  • Children's club (free)  
  • Children's pool  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  
  • On private beach  
  • Outdoor tennis courts  
  • Supervised childcare/activities (free)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Free WiFi 
  • Furnished balcony 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • Minibar (stocked, free items) 
  • Phone 
  • Plasma TV 
  • Private bathroom 
  • Shower/tub combination 
  • Slippers 
  • Sofa bed size 

Where to Eat

A complimentary breakfast is offered.

Rodizio - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Ribs More - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Portofino - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Bamboo - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Punta Emilia - Onsite theme restaurant. Guests can enjoy drinks at the bar.

Nearby Things to Do

A private beach, outdoor tennis courts, and a health club are featured at the resort. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Basketball on site 
  • Scuba diving on site 
  • Volleyball on site 
  • Segway rental/tour on site 
  • Beach volleyball on site 
  • Snorkeling nearby 
  • Sailing nearby 
  • Ecotours nearby 
  • Windsurfing on site 
  • Surfing/boogie boarding on site 
  • Miniature golf on site 
  • Playground on site 
  • Aerobics on site 
  • Hiking/biking trails nearby 
  • Boat tours nearby 

Spa Services

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Massages 
  • Minimum age to access spa is 18 
  • Body scrubs 
  • Steam room in spa 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body wraps 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 2 years old stays free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No elevators

24-hour check-in

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • An early check-in fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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