Location, Location, Location!
Posted Mar 20, 2017
Located on the Riviera Maya close to Playa, Xcaret, Cenotes, Ruins, and more. But the BEST part about this hotel is the BEACH! You can swim, snorkel and play here without worry of red flag roughness unlike most other hotels from Cancun to Tulum. The inlet protects the beach and has an ancient ruin on it! How cool is that!?! Our Room 2847 was cool, clean, great pool views, and high end finishes. Hotel had great food, of all types and several entertainment options. The lazy river was neat, party pool was loud and fun, other pool was shaded and quiet. Beach was awesome with hammocks, bar, tiki huts, ruins, shells, boats, jet skis, food shack, spa, games, and private little areas. Drinks were strong and plentiful. Service was splendid but we are tippers, so that probably helps.
My bed and pillow was a little firm for my taste. Clean and cool makes up for it. You WILL walk a LONG way to eat or get to the beach but there are golf cart shuttles zipping around and they may pick you up if you flag one down. Our elevator was broke the first few days but last half of trip was working. Pool towels are provided if you ask for a towel card upon arrival. We requested an additional room key, and were given 2 extras that did not work. Not sure of the reason so we just dealt with it. Overall had a great stay, would stay here again, recommend to friends but probably will pick hotel like we always do...based on availability and price. Wins my prize for best overall beach in Riviera Maya!
Comment from Hotel Management
Mar 28, 2017 by Assistant Manager, Hotel Management
Thank you so much for taking the time to share your opinion with us here at Grand Sirenis. We are so glad that you enjoyed our extensive facilities in the resort.
We hope to welcome you back to the resort soon!