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Get an overview of this hotel4-star resort with pools, private beach, full-service spa


Nestled on the beach, this Playa del Carmen resort is 0.2 mi (0.3 km) from Tres Rios Ecopark and 2.8 mi (4.5 km) from El Camaleon Golf Club. Maroma Beach and Gran Coral Golf are also within 6 mi (10 km).

Resort Features

Catch some rays on Hacienda Tres Rios - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 257 rooms feature thoughtful touches like free minibar items and bathrobes, along with conveniences such as sofa beds and coffee makers. Free WiFi and furnished balconies are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Soccer


  • Yoga


  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

Hotel Amenities

Hacienda Tres Rios - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Hacienda Tres Rios - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers a children's pool, a health club, and a spa tub. Complimentary self parking is available on site.

Hacienda Tres Rios - All Inclusive is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Beach bar 
  • Beach cabanas (surcharge) 
  • Beach sun loungers 
  • Beach towels 
  • Pool umbrellas 
  • Billiards or pool table 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Concierge services 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Hair salon 
  • Health club 
  • Lazy river 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 3 
  • Number of buildings/towers - 5 
  • Number of floors - 4 
  • Number of outdoor pools - 2 
  • Number of poolside bars - 2 
  • Number of restaurants - 6 
  • On private beach 
  • One meeting room 
  • Pool sun loungers 
  • Porter/bellhop 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Terrace 
  • Free theme park shuttle 
  • Total number of rooms - 257 
  • Tours/ticket assistance 
  • Wedding services 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • Lazy river  
  • Outdoor pools  
  • On private beach  
  • Sofa bed  
  • Theme park shuttle (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • DVD player 
  • Flat-panel TV 
  • Free WiFi 
  • Furnished balcony 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • Minibar (stocked, free items) 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower only 
  • Sofa bed 
  • Sofa bed size 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Casa Las Islas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Porto Bello - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Kotori - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Hacienda Grill - This poolside restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.

Il Forno - This poolside restaurant specializes in Italian cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour on site 
  • Bicycle rentals on site 
  • Ecotours on site 
  • Kayaking on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Beach yoga on site 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Ya Ax Che. Services include hot stone massages, massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Hot stone massage 
  • Steam room in spa 
  • Reflexology 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 21

Check-in time ends at 5:30 AM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

No rollaway/extra beds available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Tres Rios Nature Park and Spa Promotion

Book a stay in a qualifying rate category and receive the following:

  • SenseAdventure tour for all adults and children in room anytime during their stay
  • One 30-minute massage per person
  • 15% off spa services per person
  • One souvenir photo and frame
Reservations for SenseAdventure tour are required at concierge desk. Reservation for 30-minute massage is required at Ya'ax Che Spa. The 30-minute massage is subject to a US$12 service charge. Spa services are provided in the Ya’ax Ché Spa. Offer does not include taxes and gratuities. Rate may be combined with other offers and promotions. Valid anytime, subject to availability. Other restrictions may apply.

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