Featured Image Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Kitchenette Living Area Living Area Balcony Bathroom Sink Outdoor Pool Outdoor Pool Outdoor Pool Sauna Treatment Room Treatment Room Massage Massage Massage Massage Boating Boating Boating Bicycling Property Amenity Restaurant Restaurant Restaurant Restaurant Banquet Hall Banquet Hall Banquet Hall Property Grounds Property Grounds Hotel Front Hotel Front - Evening/Night Beach Beach Outdoor Dining Terrace/Patio Terrace/Patio Outdoor Banquet Area Outdoor Banquet Area Lake Lake Lake Lake Lake Lake Exterior Aerial View Aerial View
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Room type

Junior Suite Mangrove View With Balcony

Max Occupancy: 5 guests (up to 3 children, 2 infants)

Club Sunset One bedroom

Max Occupancy: 2 guests

Get an overview of this hotel4-star resort with pools, private beach, full-service spa

Location

Nestled on the beach, this Playa del Carmen resort is 0.2 mi (0.3 km) from Tres Rios Ecopark and 2.8 mi (4.5 km) from El Camaleon Golf Club. Maroma Beach and Gran Coral Golf are also within 6 mi (10 km).

Resort Features

Catch some rays on Hacienda Tres Rios - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 273 rooms feature comforts like Egyptian cotton sheets and pillow menus, while conveniences include sofa beds and coffee makers. Free WiFi and furnished balconies are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

Hacienda Tres Rios - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the resort's beach. At Hacienda Tres Rios - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers an outdoor pool, a health club, and a fitness center. Complimentary self parking and valet parking are available on site.

Hacienda Tres Rios - All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Bar/lounge 
  • Beach towels 
  • Business center 
  • Coffee shop or café 
  • Concierge services 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Health club 
  • Number of outdoor pools - 2 
  • Number of restaurants - 6 
  • On private beach 
  • One meeting room 
  • Outdoor pool 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Total number of rooms - 273 
  • Turkish bath/Hammam 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • Outdoor pools  
  • On private beach  
  • Outdoor pool  
  • Sofa bed  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Coffee/tea maker 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • DVD player 
  • Egyptian-cotton sheets 
  • Flat-panel TV 
  • Free WiFi 
  • Furnished balcony 
  • Hair dryer 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • Minibar 
  • Pillow menu 
  • Private bathroom 
  • Room service 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Sofa bed 
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Where to Eat

A complimentary breakfast is offered.

Casa La Isla - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Alebrije - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Reservations are required.

La Hacienda Grill - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Il Forno - This restaurant specializes in Italian cuisine and serves lunch only.

El Kotori - This restaurant specializes in Asian cuisine and serves dinner only.

24-hour room service is available.

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Nearby Things to Do

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 
  • Kayaking on site 
  • Snorkeling on site 
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Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Ya Ax Che. Services include hot stone massages, massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage 
  • Reflexology 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 25

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

No rollaway/extra beds available

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for wireless Internet in public areas: USD 10.00 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Tres Rios Nature Park and Spa Promotion

Book a stay in a qualifying rate category and receive the following:

  • SenseAdventure tour for all adults and children in room anytime during their stay
  • One 30-minute massage per person
  • 15% off spa services per person
  • One souvenir photo and frame
Reservations for SenseAdventure tour are required at concierge desk. Reservation for 30-minute massage is required at Ya'ax Che Spa. The 30-minute massage is subject to a US$12 service charge. Spa services are provided in the Ya’ax Ché Spa. Offer does not include taxes and gratuities. Rate may be combined with other offers and promotions. Valid anytime, subject to availability. Other restrictions may apply.

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