Hard Rock for life!
Posted Aug 15, 2016
I loved everything about this hotel!!! Especially the Adults Only side! Every Hard Rock resort should have an adults only side! We had one issue with our stay, the romantic dinner on the beach. My boyfriend & I were there with 4 other couples & since we were leaving a day earlier than the others, we all decided to purchase the romantic dinner on the beach the night before we left. One problem, it stormed that night & even though the rain stopped, it was still lightning. They wouldn't put us on the beach because of that, which we understood. They decided to put us on the Hacienda side, in the buffet restaurant. Not the peaceful night we were looking for. Noisy!!! We ended up paying for this dinner & did not enjoy our time at all! Especially since we stayed on the Heaven side for the no kids theme. The dinner was lobster & steak, which we could have just eaten on the Heaven side, had steak, & purchased the lobster for less. I did follow up with their email survey & asked to be contacted about this but did not get a follow up. Other than this issue, the hotel was absolutely awesome!!! The staff was wonderful!!! I highly recommend this resort to everyone, but I would not recommend the romantic dinner.