Get an overview of this hotelAdults-only beachfront resort

Location

Located in Puerto Aventuras, this beachfront resort is next to a golf course and within 3 mi (5 km) of Puerto Aventuras Marina, CEDAM Museum, and Dolphin Discovery. Calica Cruise Terminal and Xcaret Eco Theme Park are also within 12 mi (20 km).

Resort Features

Catch some rays on Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room Amenities

All 577 rooms boast private spa tubs and jetted tubs, plus free WiFi and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service, and refrigerators.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees

Hotel Amenities

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 4 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary high-speed wireless Internet access. This all-inclusive resort also offers a spa tub and a fitness center. Complimentary self parking is available on site.

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive has designated areas for smoking.

  • Poolside bar 
  • Airport transportation (surcharge) 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Total number of rooms - 577 
  • ATM/banking 
  • Number of bars/lounges - 3 
  • Business center 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Number of floors - 3 
  • Spa treatment room(s) 
  • Meeting rooms 2 
  • Multilingual staff 
  • Nightclub 
  • Porter/bellhop 
  • On private beach 
  • Number of restaurants - 4 
  • Tennis on site 
  • Free self parking 
  • Pool sun loungers 
  • Spa tub 
  • Wedding services 
  • Full-service spa 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Premium bedding 
  • Phone 
  • Free bottled water 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Jetted bathtub 
  • Slippers 
  • Separate bathtub and shower 
  • Desk 
  • Iron/ironing board 
  • Balcony 
  • Air conditioning 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
  • Private spa tub 
  • Designer toiletries 
  • Room service (24 hours) 
  • Separate bedroom 
  • LCD TV 
  • Free WiFi 

Where to Eat

Toro - This restaurant specializes in international cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.

Los Gallos - This restaurant specializes in Mexican cuisine.

Dive - This poolside bar serves light fare only.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Aerobics on site 
  • Basketball on site 
  • Pilates classes on site 
  • Volleyball on site 

Spa Services

Rock Spa has massage/treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Steam room in spa 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • This property welcomes adults only.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to adults only

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 90.00 per room (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hard Rock Riviera Maya Adults Only Puerto Aventuras
  • Hard Rock Hotel Riviera Maya Adults Only All Inclusive
  • Hard Rock Riviera Maya Adults Only

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Concierge Level Offer

Book a stay in a Concierge Level room category and receive the following:

  • 2 25-minute massages per stay
  • Exclusive concierge phone service
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Private beach lounge chair with waiter service
Offer valid anytime, subject to availability. Full details on arrival. Restrictions may apply.

Music Lab Offer

Book a stay in any room/rate category and all guests 12 years and older can choose from 4 complimentary Music Lab programs, including Jam Bad, Spin Session, Roctube, and My Tracks.

Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Unlimited Phone Calls Promotion

Book a stay in any room or rate category, for travel anytime, and all calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Offer valid for all room and rate categories. Details available at check-in. Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Other restrictions may apply.

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