Get an overview of this hotelBeachfront hotel with relaxing spa services

Location

This Tulum hotel is on the beach, 1 mi (1.6 km) from Ziggy Beach, and within 6 mi (10 km) of Tulum National Park and Playa Paraiso. Tulum Beach and Cave Heaven are also within 6 mi (10 km).

Hotel Features

When you stay at this beach hotel you can enjoy umbrellas and sun loungers.

Room Amenities

All 22 rooms offer WiFi, furnished balconies, and room service. Guests will also find rainfall showerheads, ceiling fans, and safes.

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4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
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Wonderful hotel and staff

5 out of 5
by from Maine
Posted Feb 8, 2017
Pros: Very kind staff, good restaurant and bar, great location. nice rooms. Very accommodating.
Cons: Rooms could be updated a little. Mosquito net looked a little old and covered in squashed bugs! Cleaning staff was a little forgetful of towels.
Location: It is down the road a bit, away from most shops, but still close enough to some restaurants and a few shops. Really good for just lounging on beach.
This was an amazing hotel. I have stayed at other hotels on the beach in Tulum, and this was by far the best. They were very welcoming and organized. The restaurant was great, and the waitstaff and chefs were just wonderful and so kind and accommodating. Chef Juan Carlos was especially friendly and helpful. We walked down the beach looking for lunch one day and were so turned off by the rude service at several restaurants and hotels we looked into having lunch at that we just returned back to Hip Hotel and ate there. So much nicer than anything else we encountered. It is a larger property and all the staff have walkie-talkies, so that if you request something, they get on the walkie-talkie and someone brings it to you or your room in under a minute! Restaurant food was very good too. Try the Ceviche sampler, it is fantastic. Never had octopus and octopus ink ceviche ever! Rooms were very nice. Could do with updating the doors as they stick and the lock fell off the last day. Mainly I would return because of how very nice and helpful the staff were. They really made the stay great. If anyone asks me where to stay in Tulum Beach, I would definitely recommend Hip Hotel!
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Lovely room, easy access to a fantastic beachfront

4 out of 5
by
Posted Jan 16, 2017
Everything was great at this hotel, inc the breakfast and restaurant food. Lovely room which was comfortable, spacious and within easy access to the beach and day beds, bar swings etc. Staff were very helpful and friendly. Some food/drink items were a little expensive but this seemed the going rate in Tulum. Its located quite far down the beachfront so definitely rent a bike if you like to wander, would definitely stay again!
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Nice stylish hotel on beach

4 out of 5
by from San Francisco
Posted Dec 26, 2016
Pros: Staff were great
Cons: Noise of rooms near road
Very nice stay with great overall location on the beach. Only issue was room wasn't ocean view as expected, and location to road resulted in moderate noise. Beach facilities were wonderful though.
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TOP SERVICE - no commens needed - absolutely COOL!

5 out of 5
by
Posted Sep 7, 2016
Pros: ALL in ALL
Cons: don't think so - maybe staff English :P
Location: oh no ... LOTS !!!
TOP SERVICE - no commens needed - absolutely COOL!
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Real Life Fantasy Island

5 out of 5
by from los angeles
Posted Jul 27, 2016
Paublo is a one-of-kind human being. He was more like a guardian angel, than an concierge. Staff was amazing and attentive. Food and drinks were inventive and top notch. We literally cannot wait to return!!
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Great little hotel in Tulum

5 out of 5
by from El Paso, Texas
Posted Apr 25, 2016
Pros: Price
Cons: Better wi-fi coverage
Seems to me that the trend in Tulum is to keep your lodgings on the rustic side. That being the case, this hotel does it very well, while at the same time making sure you are comfortable and well taken care of. The restaurant is superb, the mexican cuisine is phenomenal, and the prices are better than the other restaurant's in the area. The bar is well stocked, and the staff is ready to get you whatever you want while you lay on the beach. You will not find kids jumping around you, the beach is beautiful, peacefull. Great place to relax, read, eat, drink, have fun, and recharge.
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Nice hotel, on beach, great staff, light amenities

4 out of 5
by from San Luis Obispo, CA
Posted Feb 16, 2016
Pros: The staff was first class. The location is great.
Cons: Put air conditioning or at least a fan in all rooms.
Location: The beach is the main draw. Some restaurants: We liked Casa Jaguar, which is right there. Posada Margarita is a taxi drive away, but worth it.
This hotel was decent. I would stay again, but I would also look around. The hotel is right on the beach. There is a nice area with cabanas and beach chairs. The staff was very friendly and helpful. You are a short walk to a bunch of restaurants. The free breakfast in the hotel restaurant was decent. We got massages in the spa, which were great. Breakfast was provided. I am picky on food, and the breakfast is decent. There did not seem to be a mosquito presence, which was nice with the Zika Virus scare. I did not get bit at all. My girlfriend got bit only a few times. The hotel is light on amenities, which is fine. There was no AC in the room. No pool. I think this is typical of Tulum, and I would much prefer it to the mega resorts in Cancun. I did feel that I overpaid a little, but I think the price is consistent with the rest of Tulum.
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4 out of 5
by
Posted Feb 16, 2016
Had a wonderful time! Staff and the food was great.
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Great stay and great staff

4 out of 5
by
Posted Aug 28, 2015
Such a nice location and nice hotel. Staff was great. Only issue was the continuous use of a generator near our room - please upgrade to wind or other alternative energy source. We really enjoyed our stay.
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Very nice boutique hotel in Tulum/Bocas Pailas

4 out of 5
by from Montevideo, Uruguay
Posted Aug 10, 2015
Pros: View from the room and restaurant, food, location (quiet area of Yucatan Peninsula), cleanness, sand pathways, safety, service.
Cons: Nothing
Location: The hotel is located in a very quiet area. If you like to combine relax with nightlife, I suggest you rent a car and go to Playa del Carmen (40 min)
I stayed at Hip Hotel for 5 days and everything was really great!. Since I arrived the hotel, Pablo (reception) made me feel at home as well as the guys who work in the restaurant (Moises, Andres, Nelly and Sonia). Although the beach had lot of seaweeds, the hotel staff was always cleaning the sand during the mornings. I wish someone could find the main cause of the presence of seaweeds in order to solve the problem and return the turquoise color of Tulum´s waters. The rooms do not have air conditioner. However if you open the windows during the night you can feel the breeze from the sea. The temperature was never below 26 Celsius degrees at night and it was not necessary to have air conditioner to sleep well.
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Hotel Amenities

Hotel Amenities

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach.

A complimentary breakfast is offered. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access. Complimentary self parking is available on site.

  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Bar/lounge 
  • Restaurant 
  • Total number of rooms - 22 
  • On private beach 
  • Garden 
  • Number of floors - 2 
  • Free self parking 
  • Coffee shop or café 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • Beach bar 
  • Year Built 1999 
  • Number of buildings/towers - 6 

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Furnished balcony 
  • Ceiling fan 
  • Access via exterior corridors 
  • WiFi (surcharge) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Rainfall showerhead 
  • Room service (limited hours) 
  • In-room safe 

Where to Eat

A complimentary continental breakfast is served between 7:30 AM and 10:30 AM.

HIP - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Breakfast

Start your morning with a free continental breakfast, available from 7:30 AM to 10:30 AM. You can order up room service during limited hours.

Nearby Things to Do

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 

Spa Services

  • Massages on beach 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 7 PM

Check-in time starts at 3 PM

Minimum check-in age is 16

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: MXN 1500 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hip Hotel
  • Hip Hotel Tulum
  • Hip Tulum
  • Hip Tulum Hotel
  • Hotel Hip Tulum
  • Tulum Hip Hotel
  • s And s Hip Hotel

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.